Liberty Central Saigon Centre Hotel

The hotel offered me the executive lounge

Great location, staff are friendly and good facilities

I’m giving one star because I booked a room with a city view but was assigned a room facing a wall instead. There was also an unpleasant smell in both the lobby and the room. We experienced issues with the air conditioning as well. While the service from the bell attendant was good , the overall experience did not meet expectations.

Too many rules given when checking in which is very off putting to a guest. Large deposit is also required.

Excellent

Central location, not too far from Ben Thanh market. The room is a bit small, however, the bed was very comfortable to sleep on. Even though it's located on a busy road, we couldn't hear any road noise at night, which was a plus.

Location and friendly staff, very clean. The street is a major route in district one, which means it’s convenient but chaotic and noisy, which I happen to like. Would stay again.

Very nice room and snd atmosphere. 11th floor lounge was so nice and relaxing.

Our room is the signature room, it is pretty roomy. The only thing is our room is very dark. Not a lot of lights.

Friendly staff and clean

Staffs here are wonderful, Phương and Hải were quick and attentive to us during our check-in. Our rooms were upgrade free of charge- That was very nice- The hotel was very accommodating regarding keeping our luggage’s for us over the next few days while we had checked-out and came back several days later- The best part was, since we had to leave early (2am) to the airport, the staffs had our breakfast boxed up including our coffees for us to take away- This was considerate of them- Thank you Liberty Hotel- Your exceptional service is the main reason I come back and stay with you whenever I visit Viet Nam! I highly recommend this hotel for your stays!!!

Didn't end up staying but the Staff at Liberty showed such care and support. I was fully assisted in finding and getting to another hotel. They showed sincere care and support

Superb

Staff was very good.

Nice enough

Everything about our stay was top notch! We would happily stay here again if we return to Ho Chi Minh.

We had an excellent stay for 5+1 nights and all of the Staff were exceptional in taking care of all our needs from Front reception to the Breakfast staff. The Morning breakfast has an incredible variety and the food quality is excellent. This hotel is central in District 1 and well located to all the important sites. Highly Recommended. Five Stars +

The accommodation proved to be somewhat disappointing, primarily due to inadequate lighting and limited spatial comfort. Despite all lights being switched on after sunset, the room remained dimly lit, rendering visibility difficult and detracting from overall usability. The images presented online were somewhat misleading, as the room is considerably more compact than suggested. The narrow walkway surrounding the bed severely restricts movement, and the suitcase had to be stowed under the desk in order to maximise the available space. This confined arrangement compromises the comfort expected at this price point. The bathroom facilities were satisfactory and met basic functional requirements. However, an incident involving the accidental breakage of a glass incurred a charge of 50,000 VND. While this amount is minimal, it is noteworthy given the otherwise standard quality of the accommodation. Having travelled to Saigon on multiple occasions, I found this stay to be unremarkable and average relative to other establishments. The foyer was smaller than depicted in online imagery, which, although not problematic in practical terms, created a negative first impression. In summary, I would assign a rating of 3 out of 5 stars. The property adequately fulfils basic needs but lacks the distinctive qualities that would elevate the guest experience beyond mediocrity.

Housekeeping did not bother to provide shampoo n body wash , just cap back an empty one on first day and didn't bother at all 2nd day despite me leaving empty satchel uncapped at basin. When i called housekeeping , it took a long time for them to come over despite telling t them i needed to leave room urgently. When checking out, receptionist says c to wait while they check the room for couple minutes. After about ten minutes without them doing anything, i approach them then they tell me i may go. Also service without a smile or any expression Toilet flush broke and entire day there is c flushing sound and nothing done for my entire stay. Totally poor experience

Great Staff and extremely helpful, particularly with front desk ladies. Both Ms Kha Ly and Ms Phuong were very helpful and professional and giving us directions and making our stay at the Liberty Hotel more enjoyable. This is our first stay at this hotel and will definitely rebook for the next visit to Ho Chi Minh.