9.3
/10
Exceptional
1,172 reviews

What Guests Say About Their Stay

Kim T. H.

10.0
/ 10
Everything was absolutely fantastic. Impeccable cleanliness, lots of useful amenities, a beautiful room design, and amazing city views at night.
See original

Hua T. T.

10.0
/ 10
I had a great stay here. Friendly staff, very good service. Clean room. Delicious food.
See original

Yu Huang

9.4
/ 10
Quiet, cozy, and super clean. Great service. Convenient for shopping. Thank you.

Hua T. T.

8.5
/ 10
Friendly staff, clean and airy rooms, everything is great
See original

Adi S.

10.0
/ 10
Clean, comfortable, great service
See original
In the Area
See Map
No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Lotte Hotel Hanoi is located in area / city Cống Vị. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Lotte Hotel Hanoi

No 54, Lieu Giai street, Cong Vi, Ba Dinh, Hanoi, Vietnam, 100000
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Lobby Lotte Hotel Hanoi
Lobby 2 Lotte Hotel Hanoi

Discover More About Lotte Hotel Hanoi

Location


Lotte Hotel Hanoi is located in area / city Cống Vị.

About Lotte Hotel Hanoi

Whether you are planning an event or other special occasions, Lotte Hotel Hanoi is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Lotte Hotel Hanoi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Lotte Hotel Hanoi, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Lotte Hotel Hanoi is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Lotte Hotel Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Lotte Hotel Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Lotte Hotel Hanoi.

All facilities in Lotte Hotel Hanoi

Bar, Cafe and Lounge Lotte Hotel Hanoi
Bar, Cafe and Lounge
Swimming Pool Lotte Hotel Hanoi
Swimming Pool
Fitness Center Lotte Hotel Hanoi
Fitness Center
Functional Hall Lotte Hotel Hanoi
Functional Hall
Lobby Lotte Hotel Hanoi
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Gala dinner
  • Poolside bar
  • Pub

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • Grocery
  • Laundry
  • Shops
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet

Accessibilty

  • Disabled access friendly
  • In-room accessibility

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Secure parking

Accommodation Policy & General Information in Lotte Hotel Hanoi

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Children of all ages are allowed. Children 5 and under can stay for free. Children from 6 to 11 years old can stay for VND 352500.00 per child per night. Additional charge of children pay upon check in. Children from 11 yrs apply surcharge for extrabed.
Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time
MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time
Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time
Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)
Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Operation Hour - 06:00 - 10:00
From January 17th to January 26th during the stay of the delegation for the 14th National Congress: - Grill 63 and Pharaoh Bar will be closed. - Enhanced security measures, including metal detectors at the 1st Floor Lobby and internal security checkpoints, will be in place.

Extra Breakfast

Accommodation charges VND 940,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte Hotel Hanoi
318
Number of floors in Lotte Hotel Hanoi
34
Another facilities in Lotte Hotel Hanoi
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Lotte Hotel Hanoi

What are available facilities at Lotte Hotel Hanoi?
There are top facilites at Lotte Hotel Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lotte Hotel Hanoi?
The standard check-in time at Lotte Hotel Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lotte Hotel Hanoi provide breakfast?
Yes, Lotte Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lotte Hotel Hanoi?
Lotte Hotel Hanoi is a 5.0-star hotel.
How many floors does Lotte Hotel Hanoi have?
Lotte Hotel Hanoi has 34 floors.
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More Reviews from Other Guests in Lotte Hotel Hanoi

Overall Ratings & Reviews Lotte Hotel Hanoi

Traveloka (170)
Other sources (1,002)
9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotte Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Quoc
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and nice
Nadine
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.
Eddy
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel love it
SAMUEL
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed During the Tet Holiday; Hotel Staff were all lovely and helpful. Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays. We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi
HIDEO
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Cesar
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel and club lounge
Nami
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

사전에 부탁한 객실을 배당해 주셔서 깔끔하고 고급스러웠고 너무 좋았습니다. 체크인, 체크아웃도 빠르고 좋았구요 실망한 점은, 항상 느끼는 점이지만, 공항에서 도착했을때 도어맨이 없고 짐을 들어 주는 사람도 문을 열어 주는 사람도 한 명 없어 5성급 호텔다운 서비스 결여입니다
SANGMAN
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Bar was well stocked, clean room, good service
Teodor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel and great staff. Plenty of amenities on site. Would go back.
Shu Wen
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was ok
Tobe
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Hosein
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent In all aspect ….
Hosein
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff, cleanliness , service, smiles, breakfast
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
MYEONGKYU
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Good condition and close location from shopping mall
Mihail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Everything was good and comfortable
Hai Sing
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Mini Bar lack of snacks .
Colin
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Hamid
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Yes
Robert
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent place
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Lotte Hotel Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lotte Hotel Hanoi

Traveloka (170)
Other sources (1,002)
9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotte Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Quoc
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and nice
Nadine
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.
Eddy
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel love it
SAMUEL
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed During the Tet Holiday; Hotel Staff were all lovely and helpful. Special shoutout to the Concierge staff, who were able to find us a City Tour Guide working during the holidays. We had an excellent stay and the Lotte Hotel Hanoi will be my first choice on my next visit to Hanoi
HIDEO
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Cesar
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel and club lounge
Nami
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

사전에 부탁한 객실을 배당해 주셔서 깔끔하고 고급스러웠고 너무 좋았습니다. 체크인, 체크아웃도 빠르고 좋았구요 실망한 점은, 항상 느끼는 점이지만, 공항에서 도착했을때 도어맨이 없고 짐을 들어 주는 사람도 문을 열어 주는 사람도 한 명 없어 5성급 호텔다운 서비스 결여입니다
SANGMAN
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Bar was well stocked, clean room, good service
Teodor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel and great staff. Plenty of amenities on site. Would go back.
Shu Wen
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was ok
Tobe
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Hosein
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent In all aspect ….
Hosein
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff, cleanliness , service, smiles, breakfast
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
MYEONGKYU
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Good condition and close location from shopping mall
Mihail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Everything was good and comfortable
Hai Sing
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Mini Bar lack of snacks .
Colin
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Hamid
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Yes
Robert
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent place
Number of reviews per page
20
40