How many rooms are available at The Nova Hotel & Apartment?

The Nova Hotel & Apartment has 30 rooms in total.

Does The Nova Hotel & Apartment provide parking?

Yes, The Nova Hotel & Apartment provides parking. Please confirm details directly with the hotel.

Does The Nova Hotel & Apartment provide early check-in?

Yes, early check-in is available at The Nova Hotel & Apartment, subject to availability. Please contact the hotel directly to arrange this.

Does The Nova Hotel & Apartment provide late check-out?

Yes, late check-out is available at The Nova Hotel & Apartment, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about The Nova Hotel & Apartment?

The Nova Hotel & Apartment is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Nova Hotel & Apartment

Name: The Nova Hotel & Apartment
Address: 135 Hoang The Thien, Dong Khe, Ngo Quyen, Hai Phong, Vietnam, 180000, 135 Hoang The Thien, Hai Phong, 180000, Vietnam
Rating: 9.3

Apartments

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9.3

/10

Exceptional

135 reviews

What Guests Say About Their Stay

N***n

10.0

/ 10

The staff were friendly and enthusiastic. It was definitely worth staying here; I would 100% return to this hotel next time.

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NGUYEN V. N.

9.4

/ 10

The hotel has been upgraded compared to when I stayed there a few years ago. It has a great view, clean rooms with all the necessary amenities. There's a gym on the first floor. The staff are nice. If I return to Hai Phong, I would still choose Th Nova for my stay.

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Amy C.

10.0

/ 10

The hotel has a very relaxing rooftop area, and there's also a shared kitchen. The place is larger than I expected, clean, and peaceful.

Ivette V.

10.0

/ 10

The Nova Hotel is conveniently located near the city center, making it easy to access attractions like Do Son and Cat Ba. The whole place was clean and comfortable.

Maggie B.

10.0

/ 10

I had an amazing stay with a stunning view of Phuong Luu Lake from my room. I loved waking up to the beautiful lake right outside my window—such a perfect spot to relax.

In the Area

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135 Hoang The Thien, Dong Khe, Ngo Quyen, Hai Phong, Vietnam, 180000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

The Novatel Hotel & Apartment is located in Hoang The Thien street – a developing area of Hai Phong city. With the continuous developing infrastructure, cuisine and modern Western culture. This place is becoming a famous favorite place with not only a lot of Western and Asian but also Vietnamese guest who come Hai Phong city for working, travelling and living

What's around The Nova Hotel & Apartment

135 Hoang The Thien, Dong Khe, Ngo Quyen, Hai Phong, Vietnam, 180000

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Discover More About The Nova Hotel & Apartment

Overview

Unique Selling Point

The Novatel Hotel & Apartment is designed simply which will give you a warm and familiar feeling as your home. Our rooms are equipped all modern living equipment ( such as free high speech wifi, 2 sides air conditioner, microwave, electric stove,…) and on-site service with friendly people from our staffs. In addition, you can get a lot of experiences local lifestyle from Hai Phong citizens around.

Facilities

All rooms in our building also have windows and surrounded by Nature environment and real quite space. You can enjoy your stay time in here privatly and get mor experience with local people by local life style. Moreover, our staffs are willing to support for you in 24 hours/ day

All facilities in The Nova Hotel & Apartment

Fitness Center

Lobby

Accommodation Services

Exterior

Others

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Doorman
Early Check-in
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Limited hours room service
Luggage storage
Mobile
Porter
Tours

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Shower
TV

General

AC
Cloakroom
Family room
Non-smoking room
Rooftop terrace
Smoking area
Smoke-free
Terrace

Food and Drinks

Restaurant with AC
Bar
Breakfast
Breakfast (surcharge)
Cafe
Free breakfast
Hot breakfast

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel
Disabled access friendly
In-room accessibility
Roll-in shower
Wheelchair accessible

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Transportation

Bicycle storage
Garage
Secure parking
Valet parking

Business Facilities

Conference room
Photocopier

Things to Do

Fitness center
Health club

Connectivity

Internet point
Free WiFi

Sports and Recreations

Fitness center

Kids and Pets

Pets allowed

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Nova Hotel & Apartment

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Nova Hotel & Apartment	30
Number of floors in The Nova Hotel & Apartment	9
Another facilities in The Nova Hotel & Apartment	Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in The Nova Hotel & Apartment

What are available facilities at The Nova Hotel & Apartment?

There are top facilites at The Nova Hotel & Apartment such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Nova Hotel & Apartment?

The standard check-in time at The Nova Hotel & Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Nova Hotel & Apartment provide breakfast?

Yes, The Nova Hotel & Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Nova Hotel & Apartment?

The Nova Hotel & Apartment is a 3.0-star hotel.

How many floors does The Nova Hotel & Apartment have?

The Nova Hotel & Apartment has 9 floors.

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More Reviews from Other Guests in The Nova Hotel & Apartment

Overall Ratings & Reviews The Nova Hotel & Apartment

Traveloka (105)

Other sources (30)

9.2

Exceptional

From 105 reviews

Provided by travelers on

Cleanliness

9.4

Room Comfort

9.3

Meal

9.0

Location

9.2

Service and Facilites

9.5

People often mention about The Nova Hotel & Apartment

All

Staff Friendliness (8)

Surroundings (7)

Check-in/out Time (7)

Hotel Area (7)

Distance to City Center (5)

Family Friendly (5)

Room Space (5)

Bedroom (5)

Bathroom (5)

Wifi (4)

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Traveler Reviews The Nova Hotel & Apartment

Number of reviews per page

Customer reviews

D***o

Staycation

8.5

/10

Reviewed 5 day(s) ago

The staff were friendly and enthusiastic.

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Accommodation's Reply

24 Sep 2026

Thank you so much for choosing to stay at Nova Hotel & Apartment and for taking the time to share your valuable feedback. We are delighted to hear that you had a wonderful time at our hotel. Your satisfaction is the driving force behind our continuous improvement of our services. We will do our best to provide you with an even better stay experience on your next visit. We look forward to welcoming you again at Nova Hotel!

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N***n

10.0

/10

Reviewed 3 week(s) ago

The staff were friendly and enthusiastic. It was definitely worth staying here; I would 100% return to this hotel next time.

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Accommodation's Reply

10 Sep 2026

Thank you for choosing Nova Hotel & Apartment. We are delighted that you had a comfortable and memorable stay. We appreciate your feedback and will continue to strive to improve our services. We look forward to welcoming you back again.

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h***i

Staycation

8.8

/10

Reviewed 3 week(s) ago

The room is in a good location. The staff are friendly and helpful. There is parking available.

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Accommodation's Reply

04 Sep 2026

Thank you so much for sharing your valuable feedback about your stay at our hotel. Your satisfaction is our greatest motivation. We will continue to strive to provide high-quality service and support your wonderful travel experience.

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B***i

Leisure

9.1

/10

Reviewed 4 week(s) ago

I booked the room because I really liked the hotel's decor and color scheme. When I arrived, the room was exactly as pictured, spacious and extremely airy. It smelled wonderful and was very clean; even my picky mother praised its cleanliness. The staff were friendly, enthusiastic, and offered free early check-in. The hotel felt very new because everything was bright, clean, and smelled great. It looked so luxurious! In short, I was extremely happy with the room. I'll definitely book another stay in Hai Phong next time I'm there.

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Accommodation's Reply

03 Sep 2026

Thank you so much for sharing your valuable feedback about our hotel. Your satisfaction is our greatest motivation for continuously improving the quality of our service. We will continue to welcome you warmly and strive to provide the best service. We hope you have a wonderful trip and create unforgettable memories.

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N***n

Staycation

9.4

/10

Reviewed 5 week(s) ago

Convenient location near the city center and supermarket, clean rooms, modern amenities, and reasonable price.

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Accommodation's Reply

26 Aug 2026

Thank you so much for staying at Nova Hotel & Apartment and for taking the time to share your valuable feedback. We are delighted that you enjoyed your comfortable stay. Your valuable comments are a great encouragement to the entire Nova team in continuously improving the quality of our services. We hope to welcome you back again.

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Nguyen T. T. H.

9.7

/10

Reviewed 10 week(s) ago

My room had a beautiful lake view. The reception staff were incredibly helpful; they assisted me with early check-in and late check-out, exceeding the hotel's standard timeframe without any extra charge. If I ever return to Hai Phong, I will definitely stay at Nova Hotel again 👍

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Accommodation's Reply

22 Jul 2026

Thank you very much for staying at our hotel and for your valuable feedback. Your comments will be extremely helpful in helping us improve our services. We hope to welcome you back again. We wish you good health and happiness. Thank you.

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L***ê

Staycation

10.0

/10

Reviewed 10 week(s) ago

The room was clean and well-equipped. The receptionists and staff were super friendly and helpful with any requests.

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Accommodation's Reply

22 Jul 2026

Thank you very much for staying at our hotel and for your valuable feedback. Your comments are a great encouragement to us in improving our services. We hope to welcome you again. Thank you.

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DONG X.

Business

10.0

/10

Reviewed 13 week(s) ago

The hotel is good, clean, nice staff. I booked one night alone.

Find this review helpful?

Accommodation's Reply

26 Jun 2026

We truly appreciate your wonderful comments and high rating! It’s a great honor for our entire team to receive such positive feedback. Thank you so much, and we hope to welcome you again soon! Sincerely,

T***n

Staycation

9.4

/10

Reviewed 14 week(s) ago

Friendly and helpful staff. Close to the city center. Very suitable for families. Near entertainment and dining venues.

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Accommodation's Reply

22 Jun 2026

Thank you very much for staying at our hotel and for your valuable feedback. Your comments are a great encouragement to us in improving our services. We hope to welcome you again. Thank you.

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NGUYEN V. N.

Staycation

9.4

/10

Reviewed 14 week(s) ago

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Accommodation's Reply

20 Jun 2026

Thank you so much for taking the time to complete our survey! Your valuable feedback is crucial to us in continuously improving the quality of our services and providing you with the best possible stay experience. We look forward to welcoming you back again!

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tđ

trịnh đ.

Staycation

9.4

/10

Reviewed 23 week(s) ago

The staff were friendly and helpful. The rooms were clean and airy.

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Accommodation's Reply

02 May 2026

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M***g

9.4

/10

Reviewed 25 week(s) ago

The room is new, clean, and nice, quite close to the city center, at a good price, easily accessible, and in a quiet neighborhood.

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1 people find it helpful

Accommodation's Reply

19 Apr 2026

Thank you so much for sharing your experience at Haiphong New Star Hotel. We are delighted to know that you were satisfied with our service. We hope you will visit us again in the future. Thank you again.

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Chức K.

10.0

/10

Reviewed 26 week(s) ago

I had a very pleasant stay. The room was clean, smelled nice, and the atmosphere was quiet. The staff were helpful and always cheerful. The location was easy to find and close to many amenities. Definitely worth returning to.

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1 people find it helpful

Accommodation's Reply

02 Apr 2026

Thank you so much for staying at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your satisfaction motivates us to continuously improve the quality of our service. We hope to welcome you back again. Please take care of yourself and stay healthy. We look forward to seeing you again.

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V***u

10.0

/10

Reviewed 37 week(s) ago

The staff were enthusiastic, friendly, and helpful.

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Accommodation's Reply

15 Jan 2026

Thank you so much for sharing your valuable feedback after your stay. Your feedback is extremely helpful in improving our services. We hope to welcome you again next time. We wish you good health and happiness. Thank you.

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T***n

8.5

/10

Reviewed 65 week(s) ago

Good Good Good Good Good Good Good Good

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Thành Q. N.

9.4

/10

Reviewed 71 week(s) ago

Clean, friendly, convenient close to the road

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Amy C.

10.0

/10

Reviewed 90 week(s) ago

The hotel has a very relaxing rooftop area, and there's also a shared kitchen. The place is larger than I expected, clean, and peaceful.

2 people find it helpful

Ivette V.

Leisure

10.0

/10

Reviewed 90 week(s) ago

The Nova Hotel is conveniently located near the city center, making it easy to access attractions like Do Son and Cat Ba. The whole place was clean and comfortable.

Find this review helpful?

Maggie B.

10.0

/10

Reviewed 92 week(s) ago

I had an amazing stay with a stunning view of Phuong Luu Lake from my room. I loved waking up to the beautiful lake right outside my window—such a perfect spot to relax.

Find this review helpful?

Rebecca D.

10.0

/10

Reviewed 92 week(s) ago

I was truly impressed by the view from my room, which overlooked the lake. My room was on a high floor, and every morning, I woke up to the peaceful sight of the serene lake.

2 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.