The Western Hill Hotel

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8.5
/10
Very Good
159 reviews

What Guests Say About Their Stay

Hoàng D.

10.0
/ 10
I stayed here for 2 nights. My first impression was that the staff here from Security, Reception and other staff I met were all very friendly, polite, professional. The bedroom was spacious, well soundproofed, the bathroom was nice and clean... If I have the opportunity to come to Dalat, I will choose this hotel as my place to stay.
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Nguyen T. H.

10.0
/ 10
Came for a short business trip and realize that it is a good place for leisure travel as well. The hotel is very close to the centre and has many shops nearby. My room has look over the city. Very lively at night. Will come back.

Nguyen H. T.

9.7
/ 10
lovely staff, spacious, clean, beautiful, stable prices, markets, walking 5p is coming
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Sunsarid A.

9.1
/ 10
Great hotel not far from the market. Parent standards Good morning buffet Service-minded staff
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Verified traveler

10.0
/ 10
nhân viên thân thiện, nhiệt tình, phòng sạch sẽ thoáng mát. khách sạn ngay khu vực trung tâm
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In the Area
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135 - 145 Phan Dinh Phung Street, Ward 2, Da Lat, Lam Dong, Vietnam, 670000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Dalat Windsor Hotel Staying at The Western Hill Hotel is a good choice when you are visiting Ward 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Western Hill Hotel

135 - 145 Phan Dinh Phung Street, Ward 2, Da Lat, Lam Dong, Vietnam, 670000
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Lobby The Western Hill Hotel
Lobby 2 The Western Hill Hotel

Discover More About The Western Hill Hotel

note: hotel was previously named Dalat Windsor Hotel

Location


Staying at The Western Hill Hotel is a good choice when you are visiting Ward 2.

About The Western Hill Hotel

From business event to corporate gathering, The Western Hill Hotel provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Western Hill Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Western Hill Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of The Western Hill Hotel, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Western Hill Hotel.

If you plan to have a long-term stay, staying at The Western Hill Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Western Hill Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Western Hill Hotel will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Western Hill Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Western Hill Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Western Hill Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Western Hill Hotel.

All facilities in The Western Hill Hotel

Entertainment Facility The Western Hill Hotel
Entertainment Facility
Common Space The Western Hill Hotel
Common Space
Lobby The Western Hill Hotel
Lobby
Exterior The Western Hill Hotel
Exterior
Bedroom The Western Hill Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

General

  • Family room
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Breakfast
  • Set menu dinner

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Western Hill Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Western Hill Hotel
102
Number of floors in The Western Hill Hotel
5
Another facilities in The Western Hill Hotel
Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Western Hill Hotel

What are available facilities at The Western Hill Hotel?
There are top facilites at The Western Hill Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Western Hill Hotel?
The standard check-in time at The Western Hill Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Western Hill Hotel provide breakfast?
Yes, The Western Hill Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Western Hill Hotel?
The Western Hill Hotel is a 4.0-star hotel.
How many floors does The Western Hill Hotel have?
The Western Hill Hotel has 5 floors.
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More Reviews from Other Guests in The Western Hill Hotel

Overall Ratings & Reviews The Western Hill Hotel

Traveloka (139)
Other sources (20)
8.7
Very Good
From 139 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

9.0

Service and Facilites

8.6

People often mention about The Western Hill Hotel
All
Distance to City Center (18)
Room Space (13)
Bedroom (11)
Staff Friendliness (10)
Surroundings (9)
Variety (9)
In-house Restaurant (9)
Accessibility (8)
Family Friendly (8)
Bathroom (8)
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Traveler Reviews The Western Hill Hotel

Number of reviews per page
20
40
Customer reviews
Thuong N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 day(s) ago
The room had a very strong odor. The soft blankets showed signs of mold.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Nice location, close to eateries and supermarket. Big rooms and comfy. Breakfast is good. The staff are also very nice.
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Cuong T.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The service was quite poor, and the reception staff had a bad attitude towards guests. There was no staff to guide guests when they arrived at the hotel. At the reception desk, they were only told to park in the basement, and once in the basement, guests had to retrieve their luggage themselves and carry it up the stairs to the reception area without any assistance. The same was true during check-out; the hotel had no staff to assist guests from check-in to check-out, only helping with carrying luggage from the reception desk to the room. The room price was high compared to the average in Da Lat, and there was no air conditioning, only a standing fan. Overall, the experience was terrible, and I will not return.
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Nguyen T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Convenient location, with parking available. The rooms have poor soundproofing, and the housekeeping staff were noisy, talking and moving around during lunchtime, even though it was during cleaning time when guests were checking out, as there were still other guests staying.
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1 people find it helpful
n***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The staff were friendly and helpful.
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1 people find it helpful
n***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff are friendly and enthusiastic.
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1 people find it helpful
Do Hong T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The hotel is in a great location and has parking available.
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3 people find it helpful
N***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good service, delicious and tasty breakfast.
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N***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The room was spacious. The price was good and the location was convenient for getting around.
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N***O
icon-origin-TRAVELOKA
8.9
/10
Reviewed 24 week(s) ago
Close to the city center, convenient for getting around. The room is spacious and airy, but the soundproofing is very poor. The Wi-Fi is also weak.
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4 people find it helpful
Nguyen N. K.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
Aside from the enthusiastic, cheerful staff who took good care of guests, I felt it wasn't worth the price. I booked a city view room but was put in a corner room with a tiny window that was also dirty. The room was quite dusty, and the toilet only had a bathtub, not a shower. If you wanted to shower, you had to climb into the bathtub, splashing water all over the floor. The room wasn't soundproof and it was right next to a connecting door, and the toilet had some kind of machine room inside, making it incredibly noisy 🥲
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4 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 27 week(s) ago
The hotel has good service, with friendly and enthusiastic staff. The food is decent and suits my taste. The rooms are generally clean and comfortable, however, the soundproofing isn't great, so I can sometimes hear noise from outside. The Wi-Fi is also not very stable; the hotel should improve it to enhance the guest experience.
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2 people find it helpful
Ho Yen
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The room was nice and clean, the staff were okay, but my only complaint was that the food wasn't very good; I accidentally got some food that smelled bad.
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3 people find it helpful
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Huyen B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Awesome ❤️😊😍 [Start with an engaging introduction] [Share more about your experience] Space/Facilities: [Share your thoughts on the hotel's space and facilities] Food: [Share your feelings about the dishes served] Staff Support: [Describe your experience with the hotel staff] Highlights: [You can talk about the things that made the trip memorable] Price: [Share your perspective on value for money] Location: [Share more about the hotel's location, for example, is it near any attractions/dining spots]
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3 people find it helpful
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Le Tran M. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Convenient location, within walking distance to the night market. Near the hotel, at alley 54 Phan Dinh Phung, there's a popular pizza place with long queues. Friendly staff. What I liked most was the bathroom with a bathtub and hot water available 24/7. Highly recommend this hotel.
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5 people find it helpful
N***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The scent of essential oils in the lobby is particularly impressive.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 34 week(s) ago
The hotel is good, and the staff are helpful.
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2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel is near the city center, making it convenient for sightseeing and shopping.
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4 people find it helpful
V***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The location is near the market, on Phan Dinh Phung street, with many shops and restaurants nearby, and a very relaxing Cong Cafe across the street. The rooms are clean, the toilets are new with bathtubs, and the breakfast selection is delicious. My family was very satisfied with our stay, and the receptionist was also very welcoming.
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4 people find it helpful
n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 40 week(s) ago
Central location, a few minutes walk to the night market. Friendly and helpful staff.
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1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Western Hill Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Western Hill Hotel

Traveloka (139)
Other sources (20)
8.7
Very Good
From 139 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

9.0

Service and Facilites

8.6

People often mention about The Western Hill Hotel
All
Distance to City Center (18)
Room Space (13)
Bedroom (11)
Staff Friendliness (10)
Surroundings (9)
Variety (9)
In-house Restaurant (9)
Accessibility (8)
Family Friendly (8)
Bathroom (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Western Hill Hotel

Number of reviews per page
20
40
Customer reviews
Thuong N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 day(s) ago
The room had a very strong odor. The soft blankets showed signs of mold.
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Nice location, close to eateries and supermarket. Big rooms and comfy. Breakfast is good. The staff are also very nice.
Find this review helpful?
Cuong T.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The service was quite poor, and the reception staff had a bad attitude towards guests. There was no staff to guide guests when they arrived at the hotel. At the reception desk, they were only told to park in the basement, and once in the basement, guests had to retrieve their luggage themselves and carry it up the stairs to the reception area without any assistance. The same was true during check-out; the hotel had no staff to assist guests from check-in to check-out, only helping with carrying luggage from the reception desk to the room. The room price was high compared to the average in Da Lat, and there was no air conditioning, only a standing fan. Overall, the experience was terrible, and I will not return.
Read More
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Find this review helpful?
Nguyen T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Convenient location, with parking available. The rooms have poor soundproofing, and the housekeeping staff were noisy, talking and moving around during lunchtime, even though it was during cleaning time when guests were checking out, as there were still other guests staying.
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1 people find it helpful
n***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The staff were friendly and helpful.
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1 people find it helpful
n***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff are friendly and enthusiastic.
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1 people find it helpful
Do Hong T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The hotel is in a great location and has parking available.
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3 people find it helpful
N***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Good service, delicious and tasty breakfast.
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Find this review helpful?
N***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The room was spacious. The price was good and the location was convenient for getting around.
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N***O
icon-origin-TRAVELOKA
8.9
/10
Reviewed 24 week(s) ago
Close to the city center, convenient for getting around. The room is spacious and airy, but the soundproofing is very poor. The Wi-Fi is also weak.
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4 people find it helpful
Nguyen N. K.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
Aside from the enthusiastic, cheerful staff who took good care of guests, I felt it wasn't worth the price. I booked a city view room but was put in a corner room with a tiny window that was also dirty. The room was quite dusty, and the toilet only had a bathtub, not a shower. If you wanted to shower, you had to climb into the bathtub, splashing water all over the floor. The room wasn't soundproof and it was right next to a connecting door, and the toilet had some kind of machine room inside, making it incredibly noisy 🥲
Read More
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See original
4 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 27 week(s) ago
The hotel has good service, with friendly and enthusiastic staff. The food is decent and suits my taste. The rooms are generally clean and comfortable, however, the soundproofing isn't great, so I can sometimes hear noise from outside. The Wi-Fi is also not very stable; the hotel should improve it to enhance the guest experience.
Read More
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2 people find it helpful
Ho Yen
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The room was nice and clean, the staff were okay, but my only complaint was that the food wasn't very good; I accidentally got some food that smelled bad.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Huyen B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Awesome ❤️😊😍 [Start with an engaging introduction] [Share more about your experience] Space/Facilities: [Share your thoughts on the hotel's space and facilities] Food: [Share your feelings about the dishes served] Staff Support: [Describe your experience with the hotel staff] Highlights: [You can talk about the things that made the trip memorable] Price: [Share your perspective on value for money] Location: [Share more about the hotel's location, for example, is it near any attractions/dining spots]
Read More
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3 people find it helpful
Profile Picture
Le Tran M. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Convenient location, within walking distance to the night market. Near the hotel, at alley 54 Phan Dinh Phung, there's a popular pizza place with long queues. Friendly staff. What I liked most was the bathroom with a bathtub and hot water available 24/7. Highly recommend this hotel.
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5 people find it helpful
N***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The scent of essential oils in the lobby is particularly impressive.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 34 week(s) ago
The hotel is good, and the staff are helpful.
Translated by Google Icon
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2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel is near the city center, making it convenient for sightseeing and shopping.
Translated by Google Icon
See original
4 people find it helpful
V***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The location is near the market, on Phan Dinh Phung street, with many shops and restaurants nearby, and a very relaxing Cong Cafe across the street. The rooms are clean, the toilets are new with bathtubs, and the breakfast selection is delicious. My family was very satisfied with our stay, and the receptionist was also very welcoming.
Read More
Translated by Google Icon
See original
4 people find it helpful
n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 40 week(s) ago
Central location, a few minutes walk to the night market. Friendly and helpful staff.
Translated by Google Icon
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1 people find it helpful
Number of reviews per page
20
40