The service was quite poor, and the reception staff had a bad attitude towards guests. There was no staff to guide guests when they arrived at the hotel. At the reception desk, they were only told to park in the basement, and once in the basement, guests had to retrieve their luggage themselves and carry it up the stairs to the reception area without any assistance. The same was true during check-out; the hotel had no staff to assist guests from check-in to check-out, only helping with carrying luggage from the reception desk to the room. The room price was high compared to the average in Da Lat, and there was no air conditioning, only a standing fan. Overall, the experience was terrible, and I will not return.