Elephant Hills Resort

Hotels
8.4
/10
Very Good
322 reviews

What Guests Say About Their Stay

Leanne

10.0
/ 10
Loved our stay at this property. They offer shuttle service to and from the airport as well as Victoria falls. The staff were amazing, especially Rody at the front desk, the shuttle drivers and our wait staff. The breakfast was included and was superb with lots of choices, including gluten free options. The pool area was nice to relax after a day of touring. Our room was clean but there was a gaping hole from the outside, near the deck doors, allowing for mosquitos to enter. They did spray our room before bed and there is mosquito netting around the bed. Would definitely recommend and stay here again.

Charlotte

10.0
/ 10
Absolutely loved our stay at Elephant hills! The staff really are just so wonderful and friendly and the facilities were awesome! Pools, golf, tennis, and games rooms kept us occupied on the downtime parts of the days! The airport transfers were a breeze and the shuttle bus to town / the falls was so convenient. Honestly cannot fault our stay here. Couple in our early 30s.

Scott

10.0
/ 10
Staff was very accommodating. Food was excellent. Saw plenty of wildlife in the area. Would definitely go back!
In the Area
See Map
328 Parkway Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Elephant Hills Elephant Hills Resort is located in area / city Ward 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Elephant Hills Resort

328 Parkway Drive, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe
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Discover More About Elephant Hills Resort

General


Near David Livingstone Statue

Location


When you stay at Elephant Hills Resort in Victoria Falls, you'll be on a river, within a 5-minute drive of Victoria Falls National Park and Zambezi National Park. This casino hotel is 3 mi (4.8 km) from Victoria Falls and 1.1 mi (1.7 km) from Zambezi River.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Falls National Park - 1.2 km / 0.7 mi
Zambezi River - 1.7 km / 1.1 mi
Zambezi National Park - 3.3 km / 2 mi
Victoria Falls - 4.8 km / 3 mi
David Livingstone Statue - 4.8 km / 3 mi
Devil's Pool - 5.8 km / 3.6 mi
Victoria Falls Bridge - 6.1 km / 3.8 mi
Victoria Falls Field Museum - 7.4 km / 4.6 mi
Livingstone Reptile Park - 13 km / 8.1 mi
Maramba Cultural Museum - 14.4 km / 8.9 mi
Railway Museum - 15.5 km / 9.6 mi
Livingstone Museum - 16.5 km / 10.3 mi
Mukuni Park Curio Market - 17.1 km / 10.6 mi

The nearest airports are:
Livingstone (LVI) - 22.2 km / 13.8 mi
Victoria Falls (VFA) - 24.3 km / 15.1 mi

The preferred airport for Elephant Hills Resort is Victoria Falls (VFA).

Renovations


This property is closed from November 1 2027 to May 19 2028 (dates subject to change).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Grab a bite at Mapopoma Lounge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms


Make yourself at home in one of the 276 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Elephant Hills Resort

Swimming Pool Elephant Hills Resort
Swimming Pool
Entertainment Facility Elephant Hills Resort
Entertainment Facility
Fitness Center Elephant Hills Resort
Fitness Center
Functional Hall Elephant Hills Resort
Functional Hall
Common Space Elephant Hills Resort
Common Space

Things to Do

  • Outdoor pool
  • Barbecue
  • Outdoor facilities
  • Casino
  • Spa
  • Picnic area
  • Garden
  • Clubhouse

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Bowling alley
  • Fitness center
  • Golf
  • Volleyball
  • Billiard
  • Tennis court
  • Golf course

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station

Food and Drinks

  • Poolside bar
  • Snack bar

General

  • Banquet
  • Terrace

Nearby Facilities

  • Gift shop
  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Elephant Hills Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are kindly requested to provide resort with arrival details in advance.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Elephant Hills Resort
276
Number of floors in Elephant Hills Resort
6
Another facilities in Elephant Hills Resort
Outdoor pool, Barbecue, Outdoor facilities, Casino, Spa

Frequently asked question in Elephant Hills Resort

What are available facilities at Elephant Hills Resort?
There are top facilites at Elephant Hills Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Elephant Hills Resort?
The standard check-in time at Elephant Hills Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Elephant Hills Resort?
Elephant Hills Resort is a 4.0-star hotel.
How many floors does Elephant Hills Resort have?
Elephant Hills Resort has 6 floors.
How many rooms are available at Elephant Hills Resort?
Elephant Hills Resort has 276 rooms in total.
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More Reviews from Other Guests in Elephant Hills Resort

8.4
Very Good
From 322 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Elephant Hills Resort

Number of reviews per page
20
40
Top reviews
Michelle
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with wonderful attentive staff and services. While the rooms are beautiful, the bathrooms need a complete update.
Denise
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very outdated and everything closed. It was advertised as a resort with a casino and bowling alley, but they were closed. Overpriced for very outdated rooms. We left 2 days early. Staff were pleasant.
Pindukai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

helpful staff
Tavonga
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful gardens on hotel property, room was clean.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friend staff, good clean facilities and Meals were great
Graeme
icon-Business
Business
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff are friendly, although their helpfulness can be questionable at times. It feels like “yes” is the default response, even when follow-through is lacking. The hotel itself is clearly showing signs of age, the rooms and facilities are tired, and renovations are definitely needed. While Victoria Falls is known for its eco-tourism, the hotel doesn't offer much in terms of nighttime entertainment or activities. Overall, the experience was just okay — nothing particularly memorable, but not terrible either.
Read More
Maureen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was excellent! The free shuttle to the falls was so convenient.
Leanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Loved our stay at this property. They offer shuttle service to and from the airport as well as Victoria falls. The staff were amazing, especially Rody at the front desk, the shuttle drivers and our wait staff. The breakfast was included and was superb with lots of choices, including gluten free options. The pool area was nice to relax after a day of touring. Our room was clean but there was a gaping hole from the outside, near the deck doors, allowing for mosquitos to enter. They did spray our room before bed and there is mosquito netting around the bed. Would definitely recommend and stay here again.
Read More
Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Absolutely loved our stay at Elephant hills! The staff really are just so wonderful and friendly and the facilities were awesome! Pools, golf, tennis, and games rooms kept us occupied on the downtime parts of the days! The airport transfers were a breeze and the shuttle bus to town / the falls was so convenient. Honestly cannot fault our stay here. Couple in our early 30s.
Read More
Scott
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff was very accommodating. Food was excellent. Saw plenty of wildlife in the area. Would definitely go back!
Brendan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice location and layout
Andreas
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great Hotel. Facilities improved a lot . Golf course in great condition. Staff is very friendly and helpful
Christian
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Large resort hotel partially with lower floors built into rock mountain, beautifully landscaped property with golf course. Frequent shuttle bus service to Vic Falls and City Ctr. Nice, comfortable rooms with small balconies.
Tammie
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This was an amazing place. Food was outstanding, staff was friendly and helpful. Had a view of the river as well as Victoria Falls. Golf course was filled with animals in the early evening and enjoyable to sit and relax and watch them.
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A beautiful resort in a stunning location and the rooms were lovely. Staff were the most friendly and helpful in the whole world, as Zimbabweans are! A wonderful experience.
Deirdre
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Wonderful stay - staff is wonderful, can't do enough to assist. Delicious food in restaurant
maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent service! Great hospitality. Friendly staff, great accommodation, transportation to Vic falls etc… enjoyed our trip!
Leroy
icon-Leisure
Leisure
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Liked room, view and friendlyness of staff.
Felistas
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Happy with warm staff and close to touristic attractions.
patrick Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

This is a world class 5 star resort with guest services second to none. They are very accommodating and will go above and beyond for you. The resort and grounds are immaculate. Magnificent views of Zambezi and can see the spray from the falls. We stayed here for three weeks and I would highly recommend it. Sharon and her whole team at guest services were spectacular and always went the extra mile to ensure we had a comfortable stay. Trinity and his team at the front desk are very accommodating. Peter and his team in the restaurant and kitchen provide amazing service.You can truly immerse yourself in the African culture here if you desire
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Elephant Hills Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 322 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Elephant Hills Resort

Number of reviews per page
20
40
Top reviews
Michelle
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with wonderful attentive staff and services. While the rooms are beautiful, the bathrooms need a complete update.
Denise
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very outdated and everything closed. It was advertised as a resort with a casino and bowling alley, but they were closed. Overpriced for very outdated rooms. We left 2 days early. Staff were pleasant.
Pindukai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

helpful staff
Tavonga
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful gardens on hotel property, room was clean.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friend staff, good clean facilities and Meals were great
Graeme
icon-Business
Business
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff are friendly, although their helpfulness can be questionable at times. It feels like “yes” is the default response, even when follow-through is lacking. The hotel itself is clearly showing signs of age, the rooms and facilities are tired, and renovations are definitely needed. While Victoria Falls is known for its eco-tourism, the hotel doesn't offer much in terms of nighttime entertainment or activities. Overall, the experience was just okay — nothing particularly memorable, but not terrible either.
Read More
Maureen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was excellent! The free shuttle to the falls was so convenient.
Leanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Loved our stay at this property. They offer shuttle service to and from the airport as well as Victoria falls. The staff were amazing, especially Rody at the front desk, the shuttle drivers and our wait staff. The breakfast was included and was superb with lots of choices, including gluten free options. The pool area was nice to relax after a day of touring. Our room was clean but there was a gaping hole from the outside, near the deck doors, allowing for mosquitos to enter. They did spray our room before bed and there is mosquito netting around the bed. Would definitely recommend and stay here again.
Read More
Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Absolutely loved our stay at Elephant hills! The staff really are just so wonderful and friendly and the facilities were awesome! Pools, golf, tennis, and games rooms kept us occupied on the downtime parts of the days! The airport transfers were a breeze and the shuttle bus to town / the falls was so convenient. Honestly cannot fault our stay here. Couple in our early 30s.
Read More
Scott
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff was very accommodating. Food was excellent. Saw plenty of wildlife in the area. Would definitely go back!
Brendan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very nice location and layout
Andreas
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great Hotel. Facilities improved a lot . Golf course in great condition. Staff is very friendly and helpful
Christian
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Large resort hotel partially with lower floors built into rock mountain, beautifully landscaped property with golf course. Frequent shuttle bus service to Vic Falls and City Ctr. Nice, comfortable rooms with small balconies.
Tammie
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This was an amazing place. Food was outstanding, staff was friendly and helpful. Had a view of the river as well as Victoria Falls. Golf course was filled with animals in the early evening and enjoyable to sit and relax and watch them.
Alice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A beautiful resort in a stunning location and the rooms were lovely. Staff were the most friendly and helpful in the whole world, as Zimbabweans are! A wonderful experience.
Deirdre
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Wonderful stay - staff is wonderful, can't do enough to assist. Delicious food in restaurant
maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Excellent service! Great hospitality. Friendly staff, great accommodation, transportation to Vic falls etc… enjoyed our trip!
Leroy
icon-Leisure
Leisure
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Liked room, view and friendlyness of staff.
Felistas
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Happy with warm staff and close to touristic attractions.
patrick Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

This is a world class 5 star resort with guest services second to none. They are very accommodating and will go above and beyond for you. The resort and grounds are immaculate. Magnificent views of Zambezi and can see the spray from the falls. We stayed here for three weeks and I would highly recommend it. Sharon and her whole team at guest services were spectacular and always went the extra mile to ensure we had a comfortable stay. Trinity and his team at the front desk are very accommodating. Peter and his team in the restaurant and kitchen provide amazing service.You can truly immerse yourself in the African culture here if you desire
Read More
Number of reviews per page
20
40