We travelled from London and stayed at the hotel for a couple of days, and honestly, everything was perfect. The hotel itself is so much better than the pictures — it was even more beautiful in person. From the moment we arrived, we felt so welcome, and we genuinely have absolutely no complaints. We even arrived earlier than the scheduled check-in time, and the team were kind enough to accommodate us, which was such a lovely start to our stay. A special mention absolutely has to go to Karolina, who was one of the highlights of our entire stay. She was an amazing host and made us feel so comfortable and genuinely welcomed. She remembered where we liked to sit, what we liked to eat and drink, and would always come over for a conversation with a big smile on her face. What we loved most was how genuine and personable she was. She was just completely herself — friendly, funny, warm and so easy to talk to. We actually kept going back to the hotel restaurant mainly because of her! She was so cool and made the restaurant feel like somewhere we wanted to keep coming back to rather than simply being a place to eat. She also introduced us to other members of staff, which made us feel even more welcome and part of the hotel during our stay. We genuinely left feeling like we had been looked after by people who actually cared about our experience. We will definitely be coming back to this hotel, and Karolina is a huge reason why. Thank you to the whole team for such a perfect stay,

My favourite place to stay in Glasgow.

Had a really good stay. Room clean staff really friendly.

Clean room gokd accessibility but breakfast not so much worth

Great central location. Easy to walk to from both stations. Modern well sized and maintained rooms. Fantastic bar, dinner and breakfast area.

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Hotel and staff were great, just let down by not having air con which I thought would be a given!

Room was clean, bed was extremely comfortable, staff were friendly.

We’ve stayed at various malmaison hotels in the UK. This is a particular favourite. Set in a refurbished episcopalian church. It has an ideal setting near Blythwood square. We stayed in a double standard that had all the amenities we could ask for. We had drinks at the bar and we were having dinner as part of a birthday celebration. The waiting staff were excellent the food was delicious and the ambiance was perfect. Well done ChezMal

The breakfast area could be lit better. It was difficult to read the menu without using the torch on my phone.

The carpet was dirty and appeared unhoovered and the plug in the sink disgusting Staff excellent on checking in Breakfast was average. The smoked salmon was over salty and came with no toast. The scrambled eggs were excellent. The two soft boiled eggs were hard. The bathroom was very basic with no hair products. We expected boutique but found it tired and run down. Disappointing for the money paid

Bathroom was spotless.all staff were super helpful

Location great for a lot of arts and music venues. Very nice room and comfortable bed. Lots of sockets, decent TV and great powerful shower. One small thing that bugged me: I wish the tea/coffee-making stuff was on a tray as it was all on a shelf in the wardrobe, so everything had to be pulled out one by one.

Nice rooms although very hot, no room temperature controls. Staff lovely, room service good, food and drinks good.

The room was very clean

Location is a bit out of the main city centre. Room was a bit small. Bathroom was big. Walk in shower had a fixed screen. The screen could have been longer though as it was easy for water to escape and the floor was very wet after a shower. Shower head could be done with being replaced as it was leaking. Towels seemed new and were fluffy. Window opened a little bit and fan provided in room. There was also a little fridge. Bed was comfy. Reception were helpful. Lift was slow. Overall everything was fine. I'd stay somewhere else next time though as I thought it was expensive for the size of room.

Top location, great rooms and breakfast

Reception staff were great when we arrived. The room was nice but the radiator beside the bed was full of dust and the bathroom surfaces were pretty dusty. The sink plug in the bathroom didn’t lift with the lever and had to be pulled out manually. After I left the hotel I realised I had left a dress worth over £100 on the bathroom hook. Called the hotel that day when I got home to be told that reception can’t deal with lost property and that I needed to fill a form in online. Completed the form and the hotel took days to come back to say the dress couldn’t be found. The dress was definitely left on the bathroom door hook so either the staff did not look for it despite taking days to come back to me or it has been taken - it can’t have just disappeared.

Lovely hotel, great location! Would stay again.

The staff are excellent, and the hotel is reasonably located. Unfortunately, the part of the hotel where I was placed required climbing an unusually long set of steps with no lift available, which was a problem for me. The associated dining area was well designed, and the food was good, but for some strange reason, the dining area is extremely dark both for dinner and breakfast meals requiring the use of my cell phone, flashlight to be able to read the menu. It is not inviting and I have no idea why the operator believes that such a dark setting is useful.. Instead, most people would choose to avoid it unless the location adjacent to the hotel made it acceptable.