Convenient location, relatively clean rooms, friendly staff. I've stayed many times and will definitely stay again. The image is for illustrative purposes only.

A pleasant experience, 10/10 service quality.

Good and clean. Staff friendly and room very big.

Reasonable price for a 30m2 room with bathtub and nice view in district 1, newly renovated and redecorated, both bedroom and toilet

Good breakfast, clean room, convenient location, close to many tourist attractions

Happy to stay here, the service was amazing.

Had a very very comfortable stay at this hotel, highly recommended!

New World was a new experience here in Saigon. Very nice to stay, but the carpet was kind of old. Not sure why, but the gym, sauna, and pool were all very nice.

The receptionist was not enthusiastic enough, and was slow to respond to complaints. I had to make 4 phone calls to resolve the issue. When checking in, they did not proactively ask the Bellman to carry my luggage and guide me to the room. I had to do it myself. I am very disappointed with this lack of tact. I am also a person in the hotel industry, but receiving such service is really disappointing.

Very good hotel for business trip and also family. I love this hotel.

Perfect location. I like how the hotel is located right across a park. The Executive/Lounge-access room gives a very good value with all day free F&B. The free meeting room was very helpful as I needed to do my online meetings. The staffs are also quite attentive. Very recommended.

Phòng có mùi ẩm mốc khá nhiều, mỗi lần mở cửa là mùi ẩm mốc sặc bay thẳng vào mũi. Khách sạn cũng sang trọng 5 sao nên mình mới book ở đây nhưng khách sạn new world trong khâu chất lượng, vệ sinh lại không ổn. Khá thất vọng

Dear New World Hotel, I would like to express my appreciation for the excellent service and facilities provided during my recent stay. I would also like to extend my gratitude to Mr. Tưởng, the manager of the front desk department, for his professionalism and assistance throughout my visit. Thank you for exceeding my expectations and ensuring a memorable experience. Your hotel's amenities and the attentiveness of your staff have truly made a positive impression. I look forward to returning in the future.

Hotel is well kept and rooms are thoroughly clean. Kid friendly with a small playground for young ones. Close to shopping district. Only variety of food is limited.

Dịch vụ rất ok, nhưng mình đi xe máy bị nữ giữ xe ngày 22/1 lúc 1:30 cư xử rất hách dịch và không tôn trọng khách hàng. Bộ đi xe máy là bị khi dễ à.

Delighted with the excellent service provided by the professional staff … will definitely stay there again!

I can only rate it for now! The location is ok, but the rooms, especially the toilets, do not meet the 5 * standard. Suggest adding a spray nozzle in the toilet. The room, the door is not soundproof, the guests outside the other room can hear the opening and closing. Thanks

Excellent service, sumptuous food and a great stay! Highly recommend it!

Close to the center, convenient to travel, near many delicious places to eat and Ben Thanh market

Cực kỳ ấn tượng với anh chị nhân viên ở đây (đặc biệt là anh chị nhân viên nhà hàng ở tầng 10 khách sạn). Bên cạnh nhân viên thì đồ ăn ở nhà hàng ở bữa sáng cũng như bữa tối đều rất ngon!