Cool hotel in former 16century convent. Room was interior but pleasant and comfortable. Water pressure was not great, and shower head was poorly positioned and got floor wet. I initially paid for breakfast for both days, but after poor service and poor food the first am, decided to go elsewhere the second morning. However, when zi asked for a refund for the second days breakfast, they told me that was not possible! After much back and forth they said we could use it for other food or drink. I reluctantly spent the credit on room service. When the waiter delivered my pizza, salad, and tea, he had not applied the credit. The food was again poor and I had to wait for him to go to reception to verify my credit. Good location, cool building, but don’t eat here or expect good customer service.

Good

Great property! Restaurants didn’t have many options for dinner. Breakfast was great

La ubicación es lo mejor

Everything was very Good

Beautiful historic building and we had an updated room. The room was quiet, super comfortable beds and spacious. The location of the hotel was very central and we walked everywhere. It was a really unique and lovely hotel and we would definitely return.

The staff is helpful and friendly. The room was clean.

Excellent hotel and great location near the historical downtown to visit.

Excellent clean rooms, Professional staff, very responsible and friendly. They make you feel great!

La boda cuando llegó fue muy ruidoso, tuve problems de dormir. Pero el resto de tiempo fue agredable.

Location, location, location

The staff is always wonderful, I love waking up in such a beautiful property!

We enjoyed our stay at Quinta Real Puebla.

No muy completo

Yes

The structure was the original building with a few upgrades loved the building

Urge renovar instalaciones , iluminación y dimensiones en baño No ofrece amenidades tipo café , TV muy antigua

Historic but you give up modern.

Hotel is good

Restaurant staff quite slow