8.4
Very Good
From 3,174 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews The Angel Hotel

Number of reviews per page
20
40
Top reviews
Steven
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Didn't use internet
Sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was very clean and bed very comfortable Breakfast was really good
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Don’t be put off with the outside of the hotel it’s a bit shabby and need some TLC however inside was lovely staff where lovely too. The parking was a bit expensive £44 for 48hrs I do think should be free or reduced rate for people using the hotel! Other than that we enjoyed our stay and would definitely recommend the hotel .
Brittany
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were ok (the friendliest was the lady in the breakfast room & the chamber-maid. The hotel seriously needs modernising and looks shabby/dirty in places. Felt like I didn’t want to touch anything.. including the lift. Room was ok and had everything we needed. All in all the hotel is ok for a night away in Cardiff and super close to castle, principality and city centre.
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Thomas
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were very helpful. The room was clean and well kept. Unfortunately there was no parking at the hotel.
Joanne
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I enjoyed my time at The Angel Hotel, Cardiff. I agree with other people's comments that there is a musty smell when you walk in and you can hear people in the next room but the staff were brilliant. Joey on reception, Anton and the other chap in the bar and the lady housekeeper on my floor, were very accommodating, kind and helpful. The hotel is old and has character but could do with a refresh. It is not far from the centre but within walking distance of all the sites. I thought the food was good and the drinks were reasonably priced compared to a local bar round the corner. Had no probs with the wifi and no probs checking in a bit early.
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Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything’s good..
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bathroom was like a sauna. Could not turn the heat down had a poor night's sleep. Following day we requested
Siân
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room very disappointing for a deluxe suite. Lots of issues including very tired looking, lamp not working, bathroom sink chipped, grouting also not good on floor tiles or wall tiles, poor lighting over shower, poor lighting in seating area paintwork old and tired. One sofa does not make a deluxe suite. Tea/coffee making facilities not very good literally the bare minimum of items provided. Cushions on bed looked dirty. Wall switches not matching some chrome some not. Just very poor. Overall very dissatisfied. Stayed here a couple of years ago and seems to have gone downhill badly.
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Anne-Marie
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great, the bathroom unfortunately smelt very mouldy and like a drain. The window glass in the bathroom was cracked.
Nigel
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean, and staff very courteous.
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was ok, after reading reviews about the breakfast, it was a bit disappointing with the bacon , tomatoes, sausage being precooked and very dry, There was not menu people for breakfast and could have been grilled fresh and waited a bit longer to be served.
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was excellent we were upgraded to a suite. Breakfast was also lovely. Would definitely stay again
Allan
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with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, good breakfast, very pleasant helpful staff
Tim
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Lovely room-very clean and comfortable. All staff very helpful and professional. Good value for money
Andrew
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was nice a clean. Windows need updated. Was very warm nice and quiet - overall was good
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were lovely. Room very tired and dated.
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were courteous and helpful
Judy
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean room, good value for money. Outside is a little run down needs painting (used beer glass on window ledge?) I booked a single room early on the first floor and ended up on 3rd floor with double room wanted first floor. Window was very small and needed a good paint a very grubby window wouldn't open, let the room down. But great location stayed there before.
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Tracy and Stephen
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with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We managed to get our luggage up in the lift then it broke down. My husband is nearly 70 I suffer from asthma. Every time I had to climb the stairs to the 2nd floor I had an asthma attack. I’ve never used my inhaler so much as these couple of days. I also phoned for room service on Saturday for a drink as my breathing was bad. But due to the match they didn’t answer. Absolutely dreadful. It spoilt our weekend as the room itself was great.
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