A lovely hotel with character. We had a room overlooking the medieval ramparts. We really enjoyed our breakfast in the morning.

Staff went above and beyond! We received room upgrade due to confusion upon arrival via taxi area/parking lot--weather was super hot and mixed up and stressful arrival due to language barrier/misunderstanding. The staff was very kind and helpful. Also, after check out I had left a very important document in the safe and staff eased my anxiety --going above and beyond again and even walked me very quickly back to the parking lot to meet taxi who was waiting as I was catching a train and crazy time constraints and navigating the alleys and directions while under stress was overwhelming--again staff was AMAZING!!!Such a great stay and the pizza around the corner rec was spot on! Loved our stay!

Hôtel très bien situé et agréable. Le personnel est aimable et le service parking/bagages est très appréciable. Notre chambre était spacieuse mais la literie et les oreillers peu confortables à notre goût. Ils mériteraient d'être changés ! Nous avons également constaté que les apéritifs proposés au bar étaient pour certains "vieux" et avaient stagnés dans leurs bouteilles depuis bien longtemps. Un petit goût de vieux notamment pour le Byhrr que j'ai commandé. Mon mari n'a quant à lui pas opté pour le spritz "Rigolo" proposé à la carte car à la vue de la bouteille de "vermouth", il a préféré s'abstenir (ici aussi probablement ouverte depuis un certain temps). C'est dommage car le cadre est sympathique mais manque certainement de débit ... Ceci expliquant cela. Mais l'hôtel reste globalement chouette.

Nice room for a family of 4. Great location in the city.

The staff at Hotel DonJon we're the best part of the trip. They left nothing to want. Everyone was genuinely nice and had thought of everything. We arrived about 3 hours early before check-in due to the train schedule. As soon as we arrived, they took all of our bags and stored them so we could walk around the castle grounds and do whatever we wanted without worrying about our luggage. The room was nice and cool once we got in which was very welcome due to how hot it was. The beds were comfy and the room was spacious enough for the 4 of us. Breakfast is worth purchasing. The food and coffee are great. Upon departure, they called us a cab for the train station and again took care of all the luggage. Staying here really made it for a great time.

Lovely hotel and staff

This was a great deal, I highly recommend it

Staff were friendly, helpful and accommodating. Had a great stay.

Excelente ubicación en el interior de la ciudad antigua

Was a great experience, friendly staff, nice accommodations and parking/luggage service

Very nice hotel located in the center of the cité of Carcassonne. Very nice and helpful staff. Comfortable room. The valet service was very convenient. Great overall experience.

The medieval city is a must do and this is one of the 2 hotels within it

Long and hot walk from parking😅

This is an excellent 3 star hotel perfectly located in the old section of Dijon. They only have 6 parking spaces, so reserve directly with the hotel in advance. Unfortunately I reserved through a booking service and the hotel was not aware of my request for reserved spot. The rooms on the 2nd and 3rd floor are best with balconies. All but 3 of the 4th floor rooms have limited sight (6' off the floor) windows. Self serve beverages in the lobby was a real plus. Amenties and services are 3 star hotel level. Breakfast was complete. Room was clean and large. Good bed.

Wonderful hotel , ideally located for the ancient city Very friendly and helpful staff

Hôtel très bien situé dans la cité de Carcassonne. Service voiturier très apprécié quand on arrive en voiture. Nous avons séjourné en famille à trois. La chambre comportait deux espaces de nuit distincts. Elle était propre mais mériterait d’être modernisée (moquette au sol et salle de bain un peu vétuste). De l’eau filtrée ou en bouteille aurait été plus appréciée que de l’eau du robinet dans une carafe.Le petit déjeuner est bon avec des produits variés. Le personnel est sympathique dans l’ensemble.

Great place to stay in the centre of Carcassonne. Transfer back from and to car park was smooth and actually quite fun. The garden courtyard is a great place to cool off, have a drink or have breakfast. It was essential for us as we had our dog with us. Rooms are good but ours was very small. Great partner restaurant next door. Room quite soundproof from the partying going on nearby. Air con was a blessing. It's a quick stroll to everything Carcassonne has to offer.

Excellent location, attentive stuff, delicious breakfast

The staff were helpful and able to help us in our native language get checked in and situated, especially using the parking facility outside the gates. The hotel has both historic and modern touches and is very comfortable and centrally located in the citadel.

The place is very charming and romantic, food around is great and diverse !