What do past guests say about Hôtel Le Donjon - Coeur de la Cité Médiévale?

Hôtel Le Donjon - Coeur de la Cité Médiévale is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Hôtel Le Donjon - Coeur de la Cité Médiévale

Name: Hôtel Le Donjon - Coeur de la Cité Médiévale
Address: 2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000, 2 Rue du Comte Roger, Arrondissement of Carcassonne, 11000, France
Rating: 9.2

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9.2

/10

Exceptional

1,002 reviews

What Guests Say About Their Stay

Suzanne

10.0

/ 10

A lovely hotel with character. We had a room overlooking the medieval ramparts. We really enjoyed our breakfast in the morning.

Susan

10.0

/ 10

Staff went above and beyond! We received room upgrade due to confusion upon arrival via taxi area/parking lot--weather was super hot and mixed up and stressful arrival due to language barrier/misunderstanding. The staff was very kind and helpful. Also, after check out I had left a very important document in the safe and staff eased my anxiety --going above and beyond again and even walked me very quickly back to the parking lot to meet taxi who was waiting as I was catching a train and crazy time constraints and navigating the alleys and directions while under stress was overwhelming--again staff was AMAZING!!!Such a great stay and the pizza around the corner rec was spot on! Loved our stay!

Rich

10.0

/ 10

The staff at Hotel DonJon we're the best part of the trip. They left nothing to want. Everyone was genuinely nice and had thought of everything. We arrived about 3 hours early before check-in due to the train schedule. As soon as we arrived, they took all of our bags and stored them so we could walk around the castle grounds and do whatever we wanted without worrying about our luggage. The room was nice and cool once we got in which was very welcome due to how hot it was. The beds were comfy and the room was spacious enough for the 4 of us. Breakfast is worth purchasing. The food and coffee are great. Upon departure, they called us a cab for the train station and again took care of all the luggage. Staying here really made it for a great time.

In the Area

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2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

Main Facilities

Laundry service

Luggage storage

Garden

Business facilities

Multilingual staff

24-hour Receptionist

Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel is located at Carcassonne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hôtel Le Donjon - Coeur de la Cité Médiévale

2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000

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Discover More About Hôtel Le Donjon - Coeur de la Cité Médiévale

General
In Carcassonne (City of Carcassonne)

Location
With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Château Comtal.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Historic Fortified City of Carcassonne - 0.1 km / 0.1 mi
Museum of Chivalry, Arms & Archery - 0.1 km / 0.1 mi
Aude Gate - 0.1 km / 0.1 mi
School Museum - 0.2 km / 0.1 mi
Basilica of St. Nazaire and St. Celse - 0.2 km / 0.1 mi
Narbonnaise Gate - 0.2 km / 0.1 mi
Château Comtal - 0.2 km / 0.1 mi
Theatre Jean Deschamps - 0.3 km / 0.2 mi
Chapeau Rouge - 0.6 km / 0.3 mi
Museum of the Middle Ages - 0.7 km / 0.4 mi
Old Bridge - 0.7 km / 0.5 mi
Pont-Neuf de Carcassonne - 0.9 km / 0.6 mi
Raymond Chesa Leisure Park - 1 km / 0.6 mi
Centre de Congrès Le Dôme - 1.1 km / 0.7 mi
Museum of Fine Arts - 1.4 km / 0.9 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 8.3 km / 5.2 mi
Castres (DCM-Mazamet) - 59.4 km / 36.9 mi
Blagnac Airport (TLS) - 106 km / 65.9 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a banquet hall.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.

Dining
Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 43 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Transportation

Secure parking
Limited parking
Valet parking (surcharge)

Things to Do

TV lounge
Garden

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Smoking area

Public Facilities

Parking
Safety deposit box

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Porter
Multilingual staff
24-hour Receptionist

Business Facilities

Meeting rooms
Business facilities

Accommodation Policy & General Information in Hôtel Le Donjon - Coeur de la Cité Médiévale

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - to 11:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hôtel Le Donjon - Coeur de la Cité Médiévale	43
Number of floors in Hôtel Le Donjon - Coeur de la Cité Médiévale	3
Another facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale	Secure parking, Limited parking, Valet parking (surcharge), TV lounge, Garden

Frequently asked question in Hôtel Le Donjon - Coeur de la Cité Médiévale

What is normal check-in & check-out time at Hôtel Le Donjon - Coeur de la Cité Médiévale?

The standard check-in time at Hôtel Le Donjon - Coeur de la Cité Médiévale is starting from From 16:00 while the latest check-out time is at Before 11:30

Does Hôtel Le Donjon - Coeur de la Cité Médiévale provide breakfast?

Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hôtel Le Donjon - Coeur de la Cité Médiévale?

Hôtel Le Donjon - Coeur de la Cité Médiévale is a 4.0-star hotel.

How many floors does Hôtel Le Donjon - Coeur de la Cité Médiévale have?

Hôtel Le Donjon - Coeur de la Cité Médiévale has 3 floors.

How many rooms are available at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Hôtel Le Donjon - Coeur de la Cité Médiévale has 43 rooms in total.

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More Reviews from Other Guests in Hôtel Le Donjon - Coeur de la Cité Médiévale

Overall Ratings & Reviews Hôtel Le Donjon - Coeur de la Cité Médiévale

Other sources (1,002)

9.2

Exceptional

From 1,002 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

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Traveler Reviews Hôtel Le Donjon - Coeur de la Cité Médiévale

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Top reviews

Suzanne

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

A lovely hotel with character. We had a room overlooking the medieval ramparts. We really enjoyed our breakfast in the morning.

Susan

Friends and family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

INES

with Partner

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Hôtel très bien situé et agréable. Le personnel est aimable et le service parking/bagages est très appréciable. Notre chambre était spacieuse mais la literie et les oreillers peu confortables à notre goût. Ils mériteraient d'être changés ! Nous avons également constaté que les apéritifs proposés au bar étaient pour certains "vieux" et avaient stagnés dans leurs bouteilles depuis bien longtemps. Un petit goût de vieux notamment pour le Byhrr que j'ai commandé. Mon mari n'a quant à lui pas opté pour le spritz "Rigolo" proposé à la carte car à la vue de la bouteille de "vermouth", il a préféré s'abstenir (ici aussi probablement ouverte depuis un certain temps). C'est dommage car le cadre est sympathique mais manque certainement de débit ... Ceci expliquant cela. Mais l'hôtel reste globalement chouette.

Kristen

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice room for a family of 4. Great location in the city.

Rich

10.0

/10

Reviewed 15 week(s) ago

This is an excellent 3 star hotel perfectly located in the old section of Dijon. They only have 6 parking spaces, so reserve directly with the hotel in advance. Unfortunately I reserved through a booking service and the hotel was not aware of my request for reserved spot. The rooms on the 2nd and 3rd floor are best with balconies. All but 3 of the 4th floor rooms have limited sight (6' off the floor) windows. Self serve beverages in the lobby was a real plus. Amenties and services are 3 star hotel level. Breakfast was complete. Room was clean and large. Good bed.

Alex

10.0

/10

Reviewed 18 week(s) ago

The place is very charming and romantic, food around is great and diverse !

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Lobby 4 Hôtel Le Donjon - Coeur de la Cité Médiévale

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