The spa and pool was love, we realkt enjoyed it, but we had no kettle in our room we walked to reception and asked for one, I offered to collect it and take it back but they saud no a member of staff will bring it , we never received it, so couldn't have any drinks in our room, room was clean but dated , but on the whole we enjoyed it, breakfast was great

We had a lovely stay

The hotel is in beautiful surroundings with peacocks roaming free, unfortunately the peacocks make noise throughout the night and woke me up twice each night. Not ideal when coupled with noise from the courtyard bar until midnight. Room was very chintzy with a plasma TV, decor tired and in need of an update. This was the same throughout the hotel, decor in need of a revamp. The hotel is not the cheapest and I would expect more modern up to date decor for the prices charged. If you need a good WiFi signal you will only get this if you have a room in the main building. I initially had a room towards the back of the hotel and needed to stay in contact with family and very patchy signal so I was thankful that staff moved me into the main building where WiFi is perfect. I would only stay there again if it was a room facing the golf course, no peacocks and no noise from the bar !!!

Absolutely great place to stay. Lots of activities. Very nice and accommodating to us. Somehow, it was a misunderstanding on our end about the pool: it was a separate transaction and wasn’t included in the deal. They were so kind that they changed the date and gave us a different one so they could accommodate us as well. Cannot recommend this place enough.

I really liked my stay - it was a last minute booking and a really good deal. Room was very comfortable and staff exceptionally friendly and helpful - especially Emma at Reception. Breakfast was a huge choice and good quality and staff very helpful. I will go back and next time make sure to use the pool facilities and do some local walks!

We unfortunately had an issue with the cleanliness of the room,it was reported and even said, tomorrow would be fine as it was late Sunday evening and did not want to put anyone out, and guess what! nothing happened, we did not prompt again as that’s not us, we got on with it as didn’t want the negative to ruin our break. Apart from the person it was reported to and the cleaning person who prepared our room, everything else was very good, great staff, good breakfast, great atmosphere in the bar, spa was very good, infinity pool nice and hot, cocktails in the rain excellent. Would we return????? The price we paid puts it as maybe, unfortunately the room was disappointing, dark worn decor with a door key that had to be reset every day of our 3 day break was manageable , but there are no excuses for lack of cleanliness.

Stunning location and history with real vibe and period authenticity, great buffet breakfast, thoroughly enjoyed 3 night visit, probably requires a bit of TLC within a few structural areas, but no reflection on staff or housekeeping they were 5*.. access to walk within a wooded area is provided and very pleasant, but walk around the grounds i.e golf course is prohibited, bit of a shame as there are allocated paths, for golfers, but suppose understandable to stop residents having a general ramble with saftey consequnces in mind.... local walks are provided and recommend a morning stroll up to white nancy, there are footpaths on country roads...turn left on exit from hotel drive

It’s pretty in need of tlc. The rooms are a bit run down, ours was dusty too. Carpets throughout the property are a bit grubby. The staff in the bar beyond one guy were pretty useless. We had to ask where our food was and the waitress who took our order went to go find out, only to come and said she didn’t know (?!). We came for a stopover between destinations and I’m glad we weren’t here to relax and use the spa, we’d have been disappointed for the price.

Don’t wish to return to this venue

We stayed at Shrigley Hall and had a mixed but generally enjoyable experience. The infinity pool, evening (dusk) setting, and massage were all excellent highlights of the stay. The hotel is in a beautiful location and the bathroom in our room was very nice. However, the room itself felt quite basic and lacked comfortable seating, and it was quite a long walk from the main hotel. There was also no phone in the room, which was an issue as we couldn’t contact reception about a missing door lock. Overall, some great facilities and experiences, but a few areas that could be improved.

Spa ok prob not worth £60each. Main bar and restaurant needs a good lick of paint and bar looks like a gritty pub, carpets need a good clean. Some Nice rooms in building then lots of bad ones, corridors to rooms were smelly and in poor condition

While the Hotel is in a super location it is in need of updating. There was no drawers in the room to put clothes in and room157 had water dripping from a light fitting in the bathroom. This has obviously happened for some time as there was staining on that part of the ceiling. I reported this to reception as we checked out. There was no lu brush and we had to ask for another toilet roll as only one half used was provided. The food was average. Not somewhere we would stay again

The hotel grounds are stunning. But that's where the positives end. Room was filthy on arrival. We had to ask for it to be hoovered, which was done. Bed mattress was very old, springy and uncomfortable. Pillow was lumpy and had no support. Once you flush the toilet, you had to wait for at least 30min for it to fill up again. Just outside our window was a very noisy air con unit that was on all night long. It was impossible to sleep with an open window. The SPA for which we had to pay extra was lacking in facilities and cleanliness. Overall, I had a much better stay in the premier Inn for a third of the price.

We stayed in a family room and to be honest it was completely run down. There were water stains on the walls which looked like there was a leak. Only 2 out of 4 of the lights worked. And the 2 that did had different coloured bulbs in. The bathroom was clean however the bath panel was awful and needed replacing and the shower was a nightmare to try and work. The room overall really needs updating. We felt like because it was a family room it had just been out at the back of the hotel and neglected. Breakfast was okay. They had our jam out instead of ketchup and the eggs were very greasy. We wouldn’t return which is such a shame as the hotel itself looks lovely as soon as you walk in.

The rooms are dated and not cleaned to an acceptable standard. Breakfast was average. These standards are not in keeping with the prices especially as the spa and pool are not included

Room 118 was right over the kitchen extractor and the noise was very loud and did not go off at 2200-2230 as told by Reception. Impossible to have the window open, but no air con in the room so it was stiflingly hot. Grateful for the fan provided on request, but still a poor experience. No accessible sockets near bed. Setting gorgeous, but room functionality very poor

Very clean well placed and the staff great with guests so would reccol

Fire alarm went off multiple times in the night but unfortunately communication from staff was non existent. Multiple journeys started to reception each time it went off. Could have been better.

We only stayed for 1 night with our dogs, the grounds of the hotel are stunning with lovely views. We were only given 1 bottle of water for our room, when booking I was advised the additional supplement for pets would ensure plenty water in the room, this was not the case but we had plenty with us anyway so didn't see the point in mentioning it. We pet friendly restaurant was lovely albeit dirty wine glasses on the tables covered in lipstick. The starer came out way to quick literally took our order and bang it was on the table. Overall we enjoyed our stay just needs a little attention to detail.

Lovely spa but room is cleaned every alternate day. We found ourselves making our own beds out of force of habit. Otherwise a lovely place with great views.