Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

Explore Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area
6.2
Pleasant
From 1,042 reviews
Cleanliness

6.0

Room Comfort

6.0

Service and Facilites

7.4

Traveler Reviews Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

Number of reviews per page
20
40
Top reviews
Evan
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

About what you’d expect for the price. Everything worked.
Randy
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Shower didn’t work, no water whatsoever. The shower faucet was broken. Tub had black mold ring. The sinks faucet had a broken off tap. This is a 3rd world country standard motel.
Mitch
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room absolutely stunk like cig smoke from a past life. Very dumpy. Staff were fantastic. You could hear everything from all the rooms around. I mean everything.
Michelle
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6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check-in was uneventful. Room was on the 1st floor close to the lobby. It was relatively quiet. The room is dark and showed the main years of use and neglect. It's definitely nothing like the advertised picture. A coat of paint, new caulking, touchups - would go a long way. I'm not 100% sure but it looked like mold in the corner of the ceiling in the bathroom. The room had a microwave, fridge and coffee maker. The bed was ok but the pillows were too thick. It was like +6" high. Ended up not using the pillows. Breakfast: just grabbed a yoghurt. Saw some hardboiled eggs, cereal and a waffle maker. Would I stay here again? Only if no other choices.
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Katie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

If you must stay here make sure your room in in the south east corner. The rest of the hotel positively reeks of cigarettes. The first room we were given smelled so bad I had an asthma attack. The walls were banged up, looked like someone had taken a hammer to it. When checking the mattress there was all sorts of gross accumulated crud in the bed frame. Saw one person in the hallways with lit cigarette. The only reason this review gets a slight bump from me is that the lady at the desk was extremely apologetic, and let me check all available rooms she had till we found f one that didn’t smell like an ashtray. S bit the cleanest, but at least we were able to bathe and sleep. So top notch customer service at the desk, the rest is outdated, dirty, and in the case of most of the rooms, smells and looks like the 1960’s.
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mario
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms are OK. The hotel is dated, but the price was OK. Just off the highway very convenient. The staff was very knowledgeable and helpful.
Holly
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall, for the price and type of hotel, this was a decent stay. The location was very convenient — just off the highway and close to restaurants, shopping, and everything we needed. The bed was comfortable, the shower had great pressure and hot water, and the microwave and fridge worked well. We also appreciated the main floor room with easy access to a grassy area for our dog, plus a green bin for waste bags. Continental breakfast was about what we expected. Unfortunately, there were a few negatives. Our vehicle was vandalized in the parking lot during our stay. Thankfully it wasn’t broken into, but it was still upsetting. Our room was also never serviced during our 3-night stay, although when I did find a housekeeper she was friendly and quickly provided towels upon request. The biggest issue was the front desk staff. Our key cards repeatedly stopped working and every interaction about it came with attitude from multiple staff members, as though it was somehow our fault. We travel often and have never experienced ongoing key card issues like this before. Overall, the hotel met our basic needs with decent sleep, good showers, fair pricing, and a convenient location, but customer service definitely needs improvement.
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Kenneth
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6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's a very old hotel, and it shows. Musty, cigarette smoke covered with air freshener vibe. It was cheap for a single night stop over.
Joann
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very good breakfast, and coffee 24/7. Clean room, friendly staff.
Alysha
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

​If you're looking for five-star luxury, this isn't it but if you need a reliable spot to crash after a night out or a quick place to stay while traveling, it definitely does the trick. ​The staff is lovely and very welcoming, which makes a big difference. The rooms are basic but neat and tidy, and while the beds are actually quite comfortable, the pillows could definitely use an upgrade. Full disclosure: I’m the type of traveler who brings my own bedding anyway, so I was perfectly cozy! ​The rooms do have a bit of an old-fashioned smell to them, but I found a quick hack: I clipped a linen scented car vent air freshener onto the heater/AC unit, and it cleared the air right up. ​A huge highlight was the King Suite. It’s massive honestly felt more like a bachelor apartment than a hotel room. It comes with a full kitchenette, a full-size fridge, and Smart TVs, which is a nice modern touch for a budget friendly stay. ​Bottom line: It’s nothing fancy, but it's clean, comfortable, and the extra space in the suites makes it a great value.
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Tina
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

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David
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2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The fixtures in the room were very worn, and battered. Bathtub was stained, floor uneven curtains improperly hung. Security door to outside was duct-taped permanently open allowing anyone access. Worst room I've ever had. (Reflected in the price however)
Joe
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6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast is enjoyable
Joseph
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It nice to have a breakfast provided
jamie
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8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very friendly staff. Good value for price.
Judy
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had reserved for two nights but left after the first night. We found the rooms very dated, curtains were worn and the bed sheets had seen better days. We were on the first floor (by our request as we are older and stairs pose a bit of a problem) and we found there was quite a bit of noise in the halls. I also felt uncomfortable during the night as I thought I heard someone trying to access our patio door. I woke my husband and he checked outside but couldn’t see anything. The hotel cost was very reasonable and now I know why. I had read most of the reviews and none of the reviews reflected the shabbiness of the rooms. This hotel certainly needs a facelift! We will be cautious about staying at Super 8 again
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Ervinia
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was very meh. Good location because of everything around it but the sheets were dirty, the hotel is dirty, and some staff are very rude. It’s cheap and dirty.
ryan
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nasty. Should be shut down immediately gross
Amy
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The smell in lobby is unexpected my husband had respiratory problems & he can’t breath with the smell Secondly there’s policy activity we don’t feel safe we didn’t check in the room just cancel the booking
Anthony
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This location is near most popular restaurants and stores. It provides EV charging and is also near a Tesla Supercharger.
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