Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

This hotel is the most filthy hotel I’ve ever stayed at. I left after one night. People across the hall was arguing all night long. They did not mention they allow the homeless to stay there either. This hotel smells like a dirty ashtray and stale weed. I will never stay here again

I booked a suite hoping it might be a bit nicer than just a room. The room was sparse and fairly clean, but done very economically with little appeal to the eye. The towel racks were rusted. The tub fixtures were very cloudy as if they didn't scrub them and the soap scum had built up. We used this hotel because we had a pet and the pet fee was only $25 compared to the $75 they charge at other hotels. We have a 5lb dog that doesn't shed, so felt $75 was a bit steep. We just slept here, so it was okay for one night. We didn't get an opportunity to use the pool, but it seemed like it was busy. We stayed during a heatwave.

The place while older, was clean and fine. The bed was comfortable. There was an unfortunate problem with the fire alarm going off several times in the night, which eventually was addressed, so we didn't get much sleep. We were given a discount off the bill for the problem.

Staff very friendly. Easy check in and out

The place is older and run down, but its clean and staff is friendly and helpful.

Ok

Outdoor pool was closed both times we stayed

Avoid

When searching for a place to anchor ourselves (2 adults and an Old English Sheepdog) we tried to keep costs down while still looking for a clean and comfortable resting place. We selected this hotel because we had been to Super8s before and appreciated the lack of carpeting and the reasonable price point. At check-in, I overheard the front desk tell someone the hotel was fully booked…I took that as a positive sign. The person who checked us in was super friendly; he explained about the free breakfast and switched us to a main floor room with a sliding door so that it would be more convenient for us. The lady who checked us out was also super friendly. The actual room…I was disappointed. Although there was no carpeting, the room was ‘tired’, especially the bathroom. Black patches on the bathroom ceiling which were visible through a layer of white paint, a waffling wall behind the toilet which looked soaked even before a shower, peeling drywall, a toilet which did not always immediately refill after a flush, one ply toilet paper, rusted chrome towel racks, black hair that wasn’t ours, a dirty and malfunctioning sink faucet. Onto the rest of the room, the bedding was thin and dark. The top of the tv cabinet was dusty, as though not cleaned in months if not years. The baseboards, corners and floors had some accumulated hair and debris. The fridge, desk, office chair were all very worn out looking. The grime in the creases of the fridge was quite noticeable. Time for a remodel.

“Breakfast” was awful. Watery coffee, yogurt not kept in fridge or on ice, meager selection of stale looking bread and English muffins. Not much else during our stay.

Not handicap friendly. I had to navigate 4 doors to get to room, No luggage cart. Dog in office. No remote for TV in room.

Pillows were uncomfortable. One of the locks was broken

It was a shame that the pool was not for swimming. We came at the end of June. The grounds could’ve been better kept and cigarette butts cleaned up. The breakfast was great. Beds very very comfortable. Room was clean. Overall a great stay.

staff was awesome not the type of place. I’m used to staying at, but it was convenient and close.

pool was not opened, no notification of this. THIS Is why I chose this hotel. Bedding was dirty. Hallways were noisy ALL NIGHT LONG, Staff was not helpful at front desk. IMPOSSIBLE to find the hotel's local phone number. Guess that should have been my first warning! Never staying at a Super 8 again.

Dirty, pool closed when I bought this because of a pool. There was cockroaches in my room. Breakfast was awful.

The hotel could easily pass for a motel and the pictures shared on their online page were much better than what you experience physically on ground. Their breakfast was horrible and not in the best shape. The swimming pool was also non-functional and the ambience needs to be kept cleaner and tidier. The amount charged for the facility is way too expensive for what they offer.

The staff was nice and friendly however the staircase smelled of stale smoke, the bed was so hard and one of the worst beds I ever “slept” (didn’t sleep much) in, room was clean (no signs of bedbugs or anything like that) but it was definitely dated and worn and could use some upgrades besides a coat of paint. The complementary breakfast was either waffles or cereal and being gluten intolerant there was nothing I could eat and no breakfast place opened before 7am. Thank goodness there was a Starbucks nearby for a quick egg bite before being in a seminar all day. Overall it was meh, but probably wouldn’t stay again unless have to.

Clean, well stocked. Friendly staff.

Hotel was very clean and comfortable.