Wonderful to be able to book dog-friendly accomodation in the middle of the city. The staff were wonderful, the room was comfortable and well equipped. We stayed in the Grey suite, which may be unsuitable for people with disabilities due to an internal staircase within the room, however it suited our needs brilliantly and I believe other rooms are more accessible. I would absolutely choose to stay at this hotel again if I was seeking accommodation in the area.

The interior was lovely art deco very nice

Perfect position for the Theatre and shopping. Great value for money. Breakfast very good

Very helpful staff. Great location.

Loved this hotel. A gorgeous building, well cared for and with great decor. The staff were so helpful and our room was stylish and comfy!

No breakfast

Lovely room

Lift was broken, which was a bummer,

I was only 1 night

Staff lovely and friendly. Rooms good size and clean. Just need a degree to work the shower 😂 brilliant stay.

The hotel is in a great location. Everything was withing 15minute walking distance. The optional (additional) breakfast was good. The layout is a bit confusing, and the stairs didn't help much. The bath tub was elevated so I wouldn't recommend this hotel to older people or anyone with knee problems. The showerhead was unadjustable. I had to shower closer to it all the time. What made my stay pleasant were the employees. The front desk reps were nice and friendly, housekeeping ladies were polite and the breakfast buffet attendants were fast, attentive and friendly. I was impressed on how they all liked working there.

Great location in the centre of town. Lovely room and friendly staff. Great breakfast.

Comfortable bed but rest of room very shabby. Windows didn’t close properly so lots of noise from busy street outside. Big leak in the bath/shower. Lots of moths in the room. Only a brief overnight stay otherwise would have asked for a different room.

The staff are all awesome. We had an issue with the stairs in our room and the staff resolved the room change swiftly. Check room layout and position before booking. Everyone was so friendly. Very clean rooms. The hotel is a historic looking building and retains nice period features. The location is a great one . Metro station is a short walk away and central to walk anywhere really.

Rooms are tiny and so are the beds we struggle in the room and hardly slept all night, good thing is the location but that’s all. They didn’t even have a bar in the hotel.

Quick and efficient check in and check out. Good comfortable bed. Shower was quite small and enclosed.

Gorgeous hotel right in the city centre. Quick walk to everything. Staff were lovely

Booked for one night for a concert at the Arena. Bang in Newcastle centre which is perfect. Will definitely returning to Newcastle & will be staying at The Grey Street Hotel

Good central location, quiet at night, good breakfast, friendly staff

Helpful staff, good sized room (despite the staircase to the bathroom...), nice staff and really terrific breakfast. Need to get a better shower door design; water went everywhere in every configuration alas.