Always exceptional service

Accommodating staf, spacious rooms, good location.

The location is very central, the rooms are huge and very comfortable. The room was very clean and with nice amenities.

Friendly staff very courteous and professional. Beautiful location in centre of Sofia close to all the national sites. Very enjoyable stay.

Excellent location, clean room and comfortable bed.

Right in the city center.

Cercano al centro para visitar lugares culturales, museos, compras, restaurantes, etc. El hotel es clásico con habitaciones muy cómodas, espaciosas, bien surtida....

nice hotel very good service great locartion

I have stayed at this hotel several times over the years and haven’t been let down. Everything from check in to check out has been great- friendly stuff, generous breakfast, room condition e.t.c. The restaurant downstairs is awesome. And, last but not least, location. The hotel is situated in the heart of the city at a walking distance to tourist attractions and government offices.

Consistent excellent services

Large rooms with plenty of space.

This is easily one of the best hotels I have ever stayed at. Proper 5 star hotel but with a good value price

Spacious and great breakfast.

Great location and friendly staff. The rooms were comfortable and clean.

Room was spacious and comfortable. Bed was perfect. Near to walk everywhere around central Sofia. Cafe was great. Good food options. Staff was exceptional.

It was great

Art works are amazing. Rooms are huge. Staff is always courteous. Location is prime.

Great front desk. A grand hotel.

This is an excellent hotel. Spacious room, great staff and excellent location.

Sadly the staff was not kind or helpful except for one person. Coffee water or tea in the room was charged, the first time I encounter such a thing... spa workers were rude. Its a shame since it is a beautiful hotel, great location.