7.4
Pleasant
From 2,663 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Caron
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Très vielle hôtel au prix des bonnes hôtels à jours… ça m’a couté 500$ pour 2 nuits et c’est très médiocre
Audrey
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Chambre propre, accueil excellente. La piscine était tranquille.
Tommy
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No sauna available and the pool was very Dusty. You charge me 241$ and on my biling it’s suppose to be 171$ and i étant my refund please.
Valerie
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

In need of extensive renovation. Water infiltration on floors and walls. Shower needs replacing, soundproofing also needs urgent attention. Besoin de beaucoup, de rénovation. Infiltration d'eau, sur plancher, mure. Douche a changer, insonorisation a voir de tout urgence également
Carl
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Located right by Université Laval, this hotel is easily accessible and close to good food options. The rooms need a bit of upkeep (plumbing, curtains, tv) but it is very clean.
Denis
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super service tout était parfait
Tanya
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel needs a little bit of love especially in the hallways, and in the room there should be lotions and extras little toileteries.
Gabrielle
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1 emploi very nice another very sassy, pool and boston pizza awesome, room needs updating and there was blood stains on the sheets
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.
Ivan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely place
Stephanie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pas de telephone, la cafetière ne se rend pas à la prise de courant, obligé de tasser le meuble de télévision pas de mouchoirs et matelas très dur. C'est certain que nous ne retournerons plus
Émilie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super hôtel on a adorer
Maxime
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

J’ai pas dormi de la nuit. La chambre direct en arrière du lobby. J’attendais le monde parler ainsi que la porte ouvrir/fermer au 5 minutes
Claude
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Laissé a désiré un peut a besoin un peut damour
Dominique
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Je suis déçu de mon séjour à cet hotel, et je suis déçu d'être déçu. Les lits sont durs, la salle de bain est petite et peu commode. Pas de place de déposer un sac de toilette ni des vêtements propres. Je voulais me r'habiller après ma douche, et ne pas me montrer nu devant devant mon cousin, j'ai du mettre mes vêtements par terrre, sur une serviette... Beaucoup de bruits dans les chambres et dans les corridors. C'est un hotel fréquenté par des équipes pee-wee. Piscine pleine d'enfants et d'ados. Loin d'être un endroit pour se reposer, malheureusement.
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Martine
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and staff pleasant
Remi
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
Valerie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Pas de glace ou de façon d’en avoir
Adel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not really recommend for couples very noisy.
Lina
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Mattress in the room was broken on one of beds. Pillows are hard and uncomfortable. Shower curtain holder about to fall off the wall.
Number of reviews per page
20
40