Hotel Universel

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7.4
/10
Pleasant
3,139 reviews

What Guests Say About Their Stay

Sophie

10.0
/ 10
L’emplacement est génial, à proximité de plusieurs restaurants/magasins. Nous avions une chambre qui menait directement à la piscine, les enfants ont adorés. Nous reviendrons assurément.

Sylvie

10.0
/ 10
Tout etait parfait, service impeccable, piscine et spas dans une fabuleuse ambiance

Mario

10.0
/ 10
Les chambres était super propre mais le plancher du passage pour se rendre aux chambres sont un peu à refaire
In the Area
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2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Health club
Hotel Universel is located in area / city Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universel

2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
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Lobby Hotel Universel
Lobby 2 Hotel Universel

Discover More About Hotel Universel

General
Near Laval University

Location
With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.5 km) from Laurier Quebec.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Laval University - 0.1 km / 0.1 mi
Champlain College St. Lawrence - 0.5 km / 0.3 mi
Cegep de Sainte-Foy - 0.5 km / 0.3 mi
Salle Albert-Rousseau - 0.7 km / 0.5 mi
PEPS - 0.9 km / 0.5 mi
Cegep Garneau - 1.2 km / 0.8 mi
Place Sainte-Foy - 1.7 km / 1.1 mi
Place de la Cité - 2.1 km / 1.3 mi
Laurier Quebec - 2.3 km / 1.4 mi
Grande Allée - 3 km / 1.9 mi
Laval University Hospital - 3.4 km / 2.1 mi
Saint-Sacrement Hospital - 3.6 km / 2.2 mi
Saint Lawrence River - 3.8 km / 2.4 mi
College Merici - 4.2 km / 2.6 mi
Battlefields Park - 4.4 km / 2.7 mi

The preferred airport for Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB) - 10.9 km / 6.8 mi

Facilities
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

All facilities in Hotel Universel

Facility

  • Indoor pool
Swimming Pool Hotel Universel
Swimming Pool
Functional Hall Hotel Universel
Functional Hall
Common Space Hotel Universel
Common Space
Lobby Hotel Universel
Lobby
Exterior Hotel Universel
Exterior

Transportation

  • Bus/truck parking

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel
182
Number of floors in Hotel Universel
4
Another facilities in Hotel Universel
Bus/truck parking, TV lounge, Health club, Indoor pool, Garden

Frequently asked question in Hotel Universel

What is normal check-in & check-out time at Hotel Universel?
The standard check-in time at Hotel Universel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Universel provide breakfast?
Yes, Hotel Universel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Universel?
Hotel Universel is a 3.0-star hotel.
How many floors does Hotel Universel have?
Hotel Universel has 4 floors.
How many rooms are available at Hotel Universel?
Hotel Universel has 182 rooms in total.
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More Reviews from Other Guests in Hotel Universel

7.4
Pleasant
From 3,139 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

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Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Leona
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lock on door was falling off, bathroom redos were poor and full of cracks and uneven tiles, hallway carpets were not once vacuumed in the three days we were there. And the carpets were stained with who only knows. Back door never closed. So anyone could enter hotel at any time of night. No security at all. Was promised free bis passes, then told we couldn’t have them because we booked through expedia. Jacuzzi was white with chlorine and the pool was tiny. Would not recommend at all.
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Jean-Paul
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is looking very tired, room was looking old, pool area needed the ceiling to be redone. Overall good location but needs a big Reno.
Sophie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L’emplacement est génial, à proximité de plusieurs restaurants/magasins. Nous avions une chambre qui menait directement à la piscine, les enfants ont adorés. Nous reviendrons assurément.
josee
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La piscine et le spa wow de toute beauté cependant les consignes après 8h00pm adulte seulement pour le dpa ne dont pas respecté autant par les parents des enfants que le ou la sauveteur qui travaille. Les chambres sont propre parcontre la télévision ne fonctionnait pas et la plaque de cuisson non plus pour la partie uniloft dur ma chambre était la les murs ne dont pas insonorisé mais lorsque hésite aviser au comptoir il était trop tard le doir et avait personne de disponible cependant d'antan dans la journée y a fu personnel adéquat.
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Karine
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel bien placé par contre il t'offre le Boston Pizza pour les repas mais c'est très dispendieux . Un repas sa va mais pas plus! Côté piscine, il manque de surveillance les enfants dans le spa quand c'est inscrit 17 ans et plus c'est assez désagréable quand tu veux relaxer!
Mamadou
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pres de Centre ville et des l'autoroute
Mario
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Les déjeunes sont assez ordinaires pour le prix mais j’avoue que j’avais le choix d’aller déjeuner ailleurs
Luc
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bien pour la famille. A mis chemin entre le village vacances Val cartier et le vieux Québec.
Leilani
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

El hotel cómodo y geográficamente bien ubicado. Solo el mantenimiento del hotel, debe mejorar.
Jelyn
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a good stay. Clean room nice staff and god food
Mei Ying
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

NA
Alexis
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

De très belle chambre, propre et au goût du jours.
Marc-Andre
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Propre, facile d’accès, stationnement facile
Chantale
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good
Shahrbanoo
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay was disappointing. The bathroom vanity was broken, and the faucet was difficult to use because it didn’t operate normally like other faucets of the same model. The appliances and fixtures were not clean, and the hair dryer was covered in dust, which gave the impression that the room had not been properly maintained. Another major issue was the strong chlorine smell from the swimming pool, which could be noticed throughout the hotel, not just in the pool area. Overall, the lack of cleanliness and maintenance did not meet our expectations, and we expected a much better experience.
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Jen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a nice stay. Clean and quite area
Oussama
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L'emplacement stratégique et la proximité aux commerces de base comme les supermarché et les restaurants. La proximité aux routes pour se rendre rapidement au centre ville. Certaines chambres ont des cuisinette ce qui est tres pratique pour les familles et ceux qui veulent cuisiner leurs repas. La piscine, le bassins chauds et les sauna sont super.
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Jaclyn
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Family vacation for 4. Hotel is ok. Staff were ok. Checked in the guy at the front desk barely acknowledged me standing there. Pool area is very nice. Life guard is always on duty. Hot tub, cold pool, and a main swimming pool. Kids loved the pool area. The hotel is about 20 minutes from old quebec. The bakery/cafe to the right of the hotel highly recommend.
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Sylvie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout etait parfait, service impeccable, piscine et spas dans une fabuleuse ambiance
Mona
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bon service et resto
Number of reviews per page
20
40

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Exterior 4 Hotel Universel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.