Hotel Universel

Hotels
7.4
/10
Pleasant
2,652 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.

Remi

10.0
/ 10
Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!

Luc

10.0
/ 10
A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
In the Area
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2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Universel is located in area / city Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Universel Address: Map & Location

2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
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Lobby Hotel Universel
Lobby 2 Hotel Universel

Discover More About Hotel Universel

General


Near Laval University

Location


With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.5 km) from Laurier Quebec.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Laval University - 0.1 km / 0.1 mi
Cegep de Sainte-Foy - 0.5 km / 0.3 mi
Salle Albert-Rousseau - 0.7 km / 0.5 mi
PEPS - 0.9 km / 0.5 mi
Cegep Garneau - 1.2 km / 0.8 mi
Place Sainte-Foy - 1.7 km / 1.1 mi
Jardin Botanique Roger-Van den Hende - 1.8 km / 1.1 mi
Place de la Cite - 2.1 km / 1.3 mi
Laurier Quebec - 2.3 km / 1.4 mi
Grande Allée - 3 km / 1.9 mi
Laval University Hospital - 3.4 km / 2.1 mi
Saint-Sacrement Hospital - 3.6 km / 2.2 mi
Saint Lawrence River - 3.8 km / 2.4 mi
College Merici - 4.2 km / 2.6 mi
Battlefields Park - 4.4 km / 2.7 mi

The preferred airport for Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB) - 10.9 km / 6.8 mi

Renovations


The following facilities or services will be unavailable from March 9 2026 to May 16 2026 (dates subject to change):

  • Sauna

Facilities


Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining


Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

All facilities in Hotel Universel

Bar, Cafe and Lounge Hotel Universel
Bar, Cafe and Lounge
Swimming Pool Hotel Universel
Swimming Pool
Functional Hall Hotel Universel
Functional Hall
Lobby Hotel Universel
Lobby
Exterior Hotel Universel
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Garden

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Grocery
  • ATM/Banking

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel
182
Number of floors in Hotel Universel
4
Another facilities in Hotel Universel
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Hotel Universel

What are available facilities at Hotel Universel?
There are top facilites at Hotel Universel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Universel?
Check-in time at Hotel Universel is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Universel provide breakfast?
Yes, Hotel Universel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Universel?
Hotel Universel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Universel have?
Hotel Universel has 4 floors.
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More Reviews from Other Guests in Hotel Universel

7.4
Pleasant
From 2,652 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Tommy
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No sauna available and the pool was very Dusty. You charge me 241$ and on my biling it’s suppose to be 171$ and i étant my refund please.
Valerie
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

In need of extensive renovation. Water infiltration on floors and walls. Shower needs replacing, soundproofing also needs urgent attention. Besoin de beaucoup, de rénovation. Infiltration d'eau, sur plancher, mure. Douche a changer, insonorisation a voir de tout urgence également
Carl
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Located right by Université Laval, this hotel is easily accessible and close to good food options. The rooms need a bit of upkeep (plumbing, curtains, tv) but it is very clean.
Denis
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super service tout était parfait
Tanya
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel needs a little bit of love especially in the hallways, and in the room there should be lotions and extras little toileteries.
Gabrielle
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1 emploi very nice another very sassy, pool and boston pizza awesome, room needs updating and there was blood stains on the sheets
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.
Ivan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely place
Stephanie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pas de telephone, la cafetière ne se rend pas à la prise de courant, obligé de tasser le meuble de télévision pas de mouchoirs et matelas très dur. C'est certain que nous ne retournerons plus
Émilie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super hôtel on a adorer
Maxime
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

J’ai pas dormi de la nuit. La chambre direct en arrière du lobby. J’attendais le monde parler ainsi que la porte ouvrir/fermer au 5 minutes
Claude
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Laissé a désiré un peut a besoin un peut damour
Dominique
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Je suis déçu de mon séjour à cet hotel, et je suis déçu d'être déçu. Les lits sont durs, la salle de bain est petite et peu commode. Pas de place de déposer un sac de toilette ni des vêtements propres. Je voulais me r'habiller après ma douche, et ne pas me montrer nu devant devant mon cousin, j'ai du mettre mes vêtements par terrre, sur une serviette... Beaucoup de bruits dans les chambres et dans les corridors. C'est un hotel fréquenté par des équipes pee-wee. Piscine pleine d'enfants et d'ados. Loin d'être un endroit pour se reposer, malheureusement.
Read More
Martine
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and staff pleasant
Remi
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
Valerie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pas de glace ou de façon d’en avoir
Adel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not really recommend for couples very noisy.
Lina
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Mattress in the room was broken on one of beds. Pillows are hard and uncomfortable. Shower curtain holder about to fall off the wall.
Bernard
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean hotek
Luc
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Universel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 2,652 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Tommy
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No sauna available and the pool was very Dusty. You charge me 241$ and on my biling it’s suppose to be 171$ and i étant my refund please.
Valerie
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

In need of extensive renovation. Water infiltration on floors and walls. Shower needs replacing, soundproofing also needs urgent attention. Besoin de beaucoup, de rénovation. Infiltration d'eau, sur plancher, mure. Douche a changer, insonorisation a voir de tout urgence également
Carl
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Located right by Université Laval, this hotel is easily accessible and close to good food options. The rooms need a bit of upkeep (plumbing, curtains, tv) but it is very clean.
Denis
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super service tout était parfait
Tanya
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel needs a little bit of love especially in the hallways, and in the room there should be lotions and extras little toileteries.
Gabrielle
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1 emploi very nice another very sassy, pool and boston pizza awesome, room needs updating and there was blood stains on the sheets
Ashley
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.
Ivan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely place
Stephanie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pas de telephone, la cafetière ne se rend pas à la prise de courant, obligé de tasser le meuble de télévision pas de mouchoirs et matelas très dur. C'est certain que nous ne retournerons plus
Émilie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Super hôtel on a adorer
Maxime
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

J’ai pas dormi de la nuit. La chambre direct en arrière du lobby. J’attendais le monde parler ainsi que la porte ouvrir/fermer au 5 minutes
Claude
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Laissé a désiré un peut a besoin un peut damour
Dominique
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Je suis déçu de mon séjour à cet hotel, et je suis déçu d'être déçu. Les lits sont durs, la salle de bain est petite et peu commode. Pas de place de déposer un sac de toilette ni des vêtements propres. Je voulais me r'habiller après ma douche, et ne pas me montrer nu devant devant mon cousin, j'ai du mettre mes vêtements par terrre, sur une serviette... Beaucoup de bruits dans les chambres et dans les corridors. C'est un hotel fréquenté par des équipes pee-wee. Piscine pleine d'enfants et d'ados. Loin d'être un endroit pour se reposer, malheureusement.
Read More
Martine
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and staff pleasant
Remi
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
Valerie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pas de glace ou de façon d’en avoir
Adel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not really recommend for couples very noisy.
Lina
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Mattress in the room was broken on one of beds. Pillows are hard and uncomfortable. Shower curtain holder about to fall off the wall.
Bernard
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean hotek
Luc
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Number of reviews per page
20
40