Hotel Universel

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7.4
/10
Pleasant
2,948 reviews

What Guests Say About Their Stay

Ellen

10.0
/ 10
Great location, friendly staff, rooms are outdated, but comfy pillows and bed! Would stay again!

Ashley

10.0
/ 10
Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.

Remi

10.0
/ 10
Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
In the Area
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2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Universel is located in area / city Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universel

2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
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Lobby Hotel Universel
Lobby 2 Hotel Universel

Discover More About Hotel Universel

General
Near Laval University

Location
With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.5 km) from Laurier Quebec.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Laval University - 0.1 km / 0.1 mi
Cegep de Sainte-Foy - 0.5 km / 0.3 mi
Salle Albert-Rousseau - 0.7 km / 0.5 mi
PEPS - 0.9 km / 0.5 mi
Cegep Garneau - 1.2 km / 0.8 mi
Jardin Botanique Roger-Van den Hende - 1.5 km / 0.9 mi
Place Sainte-Foy - 1.7 km / 1.1 mi
Place de la Cite - 2.1 km / 1.3 mi
Laurier Quebec - 2.3 km / 1.4 mi
Grande Allée - 3 km / 1.9 mi
Laval University Hospital - 3.4 km / 2.1 mi
Saint-Sacrement Hospital - 3.6 km / 2.2 mi
Saint Lawrence River - 3.8 km / 2.4 mi
College Merici - 4.2 km / 2.6 mi
Battlefields Park - 4.4 km / 2.7 mi

The preferred airport for Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB) - 10.9 km / 6.8 mi

Facilities
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

All facilities in Hotel Universel

Entertainment Facility Hotel Universel
Entertainment Facility
Functional Hall Hotel Universel
Functional Hall
Common Space Hotel Universel
Common Space
Lobby Hotel Universel
Lobby
Exterior Hotel Universel
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Garden

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Grocery
  • ATM/Banking

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel
182
Number of floors in Hotel Universel
4
Another facilities in Hotel Universel
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in Hotel Universel

What are available facilities at Hotel Universel?
There are top facilites at Hotel Universel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Universel?
The standard check-in time at Hotel Universel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Universel provide breakfast?
Yes, Hotel Universel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Universel
Hotel Universel has a 3.0-star rating.
How many floors does Hotel Universel have?
Hotel Universel has 4.
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More Reviews from Other Guests in Hotel Universel

7.4
Pleasant
From 2,948 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Ronal Emilio
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy limpio
Naisha
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall good. Swimming pool was good and clean but hot tub was not working.
Jenny
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Il manquait un microondes
Yanick
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Propre mais vieux et basiquw
Jocelyne
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parfait! Excellent qualité prix
Lyn
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All are great but there are some travellers at night that is noisy like they are shouting.
Glezaa melgie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stefania
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was smelling funky and front desk people were rude and unhelpful. We call them to check the AC since the room was too hot and no one ever came
Benoît
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Très belle accueil, la chambre était propre. Les spas étaient en rénovation et c’était pour cette raison qu’on avait choisi l’hôtel. De plus, l’air climatisé ne fonctionnait pas bien alors très chaud dans la chambre.
Ève
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot tub and Sona not available …
Nadia
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

C’est un bon rapport qualité-prix, qui sera encore meilleur quand l’espace spa sera réouvert.
Serge
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’air climatisé faisait un bruit d’enfer alors on nous a changé de chambre qui était plus ancienne que la première, nous étions le long d’une rue où il passait tout le temps des personnes à pied qui regardaient par la fenêtre, alors pas vraiment d’intimité
Karine
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les toilettes étaient bouchées. Un homme de maintenance est allé voir pour nous dire que tout était beau, mais rien n'avait changé ! Ils nous ont transférés dans une autre chambre, car je leur ai dit que rien n'avait changé, mais l'homme de la maintenance m'a regardé avec un air comme si je mentais. Les bains à remous étaient fermés... très déçu. Côté propreté, c'était bof. Je n'ai vu aucun petit déjeuner. Pour le prix très décevant
Read More
J-Francois
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

J’ai reserver l’hotel pour faire du spa et sauna mais rien n’est indiqué que le spa et sauna est disponible
Josée
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ce qui nous a déplu: l’écho des clients dans les corridors, leur circulation bruyante dans les couloirs dans la soirée, la nuit et le matin, à leurs entrées et sorties des chambres, les tapis des escaliers et des couloirs étaient tachés. Le strict minimum dans les chambres, pas de verre à eau. Pas de fenêtres donnant sur l’extérieur dans notre chambre. La thermopompe bruyante et la température lumineuse de l’appareil qui a éclairé la chambre toute la nuit.
Read More
Kathleen
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No breakfast inclused Room Ground Floor Near party and music Spa ans sauna Closed for maintenance
Alan
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby was bright and clean, the staff was reasonably friendly and the room was mediocre at best. The thing that kinda threw me off was that the hallway leading from the lobby to the room was absolutely disgusting. It was dark, dingy, smelled bad, and had stains all over the carpet and walls. The room itself seemed clean enough, but it was difficult to feel clean after walking down that hallway. Had I not been travelling with my parents, I probably could have overlooked it, but after walking that hallway my parents were so put off that I felt uncomfortable knowing that they were justifiably uncomfortable.
Read More
Alex
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and the staff was helpful at check-in
janice
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall my stay is pleasant. The location is convenient and there’s a parking space.
Sylvain
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Universel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 2,948 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Ronal Emilio
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy limpio
Naisha
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall good. Swimming pool was good and clean but hot tub was not working.
Jenny
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Il manquait un microondes
Yanick
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Propre mais vieux et basiquw
Jocelyne
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parfait! Excellent qualité prix
Lyn
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All are great but there are some travellers at night that is noisy like they are shouting.
Glezaa melgie
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stefania
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was smelling funky and front desk people were rude and unhelpful. We call them to check the AC since the room was too hot and no one ever came
Benoît
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Très belle accueil, la chambre était propre. Les spas étaient en rénovation et c’était pour cette raison qu’on avait choisi l’hôtel. De plus, l’air climatisé ne fonctionnait pas bien alors très chaud dans la chambre.
Ève
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot tub and Sona not available …
Nadia
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

C’est un bon rapport qualité-prix, qui sera encore meilleur quand l’espace spa sera réouvert.
Serge
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’air climatisé faisait un bruit d’enfer alors on nous a changé de chambre qui était plus ancienne que la première, nous étions le long d’une rue où il passait tout le temps des personnes à pied qui regardaient par la fenêtre, alors pas vraiment d’intimité
Karine
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les toilettes étaient bouchées. Un homme de maintenance est allé voir pour nous dire que tout était beau, mais rien n'avait changé ! Ils nous ont transférés dans une autre chambre, car je leur ai dit que rien n'avait changé, mais l'homme de la maintenance m'a regardé avec un air comme si je mentais. Les bains à remous étaient fermés... très déçu. Côté propreté, c'était bof. Je n'ai vu aucun petit déjeuner. Pour le prix très décevant
Read More
J-Francois
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

J’ai reserver l’hotel pour faire du spa et sauna mais rien n’est indiqué que le spa et sauna est disponible
Josée
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ce qui nous a déplu: l’écho des clients dans les corridors, leur circulation bruyante dans les couloirs dans la soirée, la nuit et le matin, à leurs entrées et sorties des chambres, les tapis des escaliers et des couloirs étaient tachés. Le strict minimum dans les chambres, pas de verre à eau. Pas de fenêtres donnant sur l’extérieur dans notre chambre. La thermopompe bruyante et la température lumineuse de l’appareil qui a éclairé la chambre toute la nuit.
Read More
Kathleen
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No breakfast inclused Room Ground Floor Near party and music Spa ans sauna Closed for maintenance
Alan
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby was bright and clean, the staff was reasonably friendly and the room was mediocre at best. The thing that kinda threw me off was that the hallway leading from the lobby to the room was absolutely disgusting. It was dark, dingy, smelled bad, and had stains all over the carpet and walls. The room itself seemed clean enough, but it was difficult to feel clean after walking down that hallway. Had I not been travelling with my parents, I probably could have overlooked it, but after walking that hallway my parents were so put off that I felt uncomfortable knowing that they were justifiably uncomfortable.
Read More
Alex
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and the staff was helpful at check-in
janice
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall my stay is pleasant. The location is convenient and there’s a parking space.
Sylvain
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A
Number of reviews per page
20
40