Overall Ratings & Reviews Blume Cruz Suites

The window was only to an interior shaft but aside from that perfect esp for the price.

Amazing place and location, customer service is great !

The front desk girls were very helpful!!

tiene todo lo necesario y justo, estuvimos muy cómodos

El hotel es pequen̈o pero esta muy bien ubicado, el area es muy segura y la limpieza excelente, se puede caminar facilmente hasta La Gran Via, La Plaza de armas y La puerta del sol. Los empleados muy amables destacando a Ferial y Rodrigo. Volveremos...

This hotel was way better than we expected. Rodrigo, the Front Desk was very cordial and helpful. The room was small but comfortable and very clean, the bed was soft and nice, the shower had excellent water pressure, and it was very quiet! This hotel is in the center of Madrid, very busy streets, full of people at all times but once you close the balcony doors you do not hear a beep! I fully recommended.

Front desk was extremely Helpful and went above and beyond expectations. She took the time to go over a map of the city detailing every attraction and events. It definitely helped us make the most of our visit. 10/10 stay.

We got the adjoining rooms and the set up was good for a family of 4. Decent AC, which you need in Spain in summer. There is a balcony but it is tiny--only one person can be on it at a time.

Check in took a long time. Found a couple of bugs in one of the rooms.

Great staff, who were super friendly and very helpful!

Enjoyed our stay

Excellent location and extremely friendly and helpful team.

The staff was very helpful and even stayed late to help us get checked in and settled. Blume Cruz Suites was responsive and check-in was easy. Hotel is well-situated in the center of the city...easy to walk everywhere.

I loved it! The staff in the hotel were amazing! They went above and beyond. The rooms were super cute and the balcony view was suberb! Felt like a vintage Madrid aesthetic. The only thing I wish for is for them to not have charged us extra for the wine bottle when I requested it. The wine bottle should have been there and should have been complementary. They did offer one after we paid for it. However, aside from that I had a wonderful stay! Might be back in the future!

In the heart of Madrid, very clean, very safe, very helpful staff

Ubicación espectacular, personal muy servicial

Great location. Near popular attractions to visit. The both receptionists were awesome. They went out of their way to help us with our stay comfortable. They helped give guidance on directions, booking shows, and any questions we asked. Thank you!

We had a pleasant stay at blume Cruz suites. The room was very clean and had all the amenities we needed. The front desk staff were extremely friendly and helpful. Location was also perfect as it was near all the main attractions. Highly recommend staying here!

Good breakfast. Great location walkable to everything. Small leak in ceiling in bathroom but maybe expected considering rain storm

Amazing hotel and the best staff in the world.