Hôtel Universel in Rivière-du-Loup

Explore Hôtel Universel in Rivière-du-Loup
8.8
Very Good
From 2,382 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Hôtel Universel in Rivière-du-Loup

Number of reviews per page
20
40
Top reviews
Heidi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property with so many features. The hot tub was bathtub warm and not hot. This could be warmer. The slide was closed but we were not told so that was a disappointing. The rooms are really nice. The property is welcoming.
Roxanne
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was here several days ago while heading towards NB. The first stay was much nicer. The AC in room 106 is awful at best, I think they need to install a larger AC- it was so hot! It was quieter than the first stay which is odd because we were on the main floor this time.
VINCE
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Driving from Toronto to Halifax, decided to stay overnight and charge the vehicle. There is a Tesla supercharger AND a third party charger within 2 mins walking distance which is a great benefit for EV drivers. The pool was clean, the room was cozy.
Imene
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean modern but! Air conditio ner sounds like a truck. So bring earplugs if you want to be able to have a restful sleep
Kaoru
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room
BRADLEY
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice room. Great TV channels, nice bed, useful space for dining and relaxing in separate living room. The pool was very nice with the warm, not hot, tub as well. Only issue was our room had view of a big brown wall, but the views are generally of a big parking lot, so if ever there is a time to view a wall this would be it.
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remy
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Plancher poussièreux. Chiens en libertés dans le stationnement le matin du départ.
Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Check in was easy, staff very pleasant and accommodating, room was excellent and clean
Konstantin
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, nice rooms, great pool, great for families. Great location.
Jean-Thomas
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

L’insonorisation devrait être améliorée. Certains clients sont bruyants et peu respectueux des autres.
Tanweer
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, good coffee machine
Yves
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Accueil chaleureux, chambre belle et propre. Gros coup de cœur pour Boréal le restaurant de l'hôtel, bar sympathique également. Piscine et spa impeccables.
Louise
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La chambre était très propre et le personnel très agréable. La piscine permet un beau moment de détante.
Irina
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room
Ria rose
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was a mixed experience for me
Sally
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was beautiful there we love it here
Krista
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean property, great staff
Sally
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We are returned visitors to this property as it’s a great location when on long road trips from Nova Scotia to Montreal. The hotel is clean, food is good quality and the staff are very accommodating.
Evana
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room when you enter, smelled very bad! Not sure why. Also, upon arrival, they changed our room to a “quiet” room. The only problem was that it was alll the way to the end of the building. The walk to the room was exhausting ! Make sure you ask them to give you a room close to the amenities. Not to the end of the building, because you’ll walk a lot! Also, when we checked in they gave us wrong key and we had to wait until someone came and gave the correct key! Anyways overall amenities were good. The bar had a mini casino, they have arcade and pool. It’s ok, not worth the hype tho
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Roxanne
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall it was a nice stay but the walls are quite thin. There was a large group of kids playing baseball when we went and I could hear the ball being tossed on the floor above us for over 45minutes. Its location in my opinion is what the selling point should be, very easy to get to and next to almost everything you’d need (snacks, gas etc). The pool is pretty but quite small so gets crowded quickly, wasn’t able to enjoy it!
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Number of reviews per page
20
40