Hôtel Universel in Rivière-du-Loup

Hotels
8.6
/10
Very Good
1,721 reviews

What Guests Say About Their Stay

Kathleen

10.0
/ 10
We were there for 3 nights for a hockey tournament. Greatest hotel. Prestige rooms arena really nice and clean. Courteous staff. The kids really enjoyed the pool, hot tub and water slide. Highly recommend this hotel. We will be back for sure!

Thomas

10.0
/ 10
A modern, well kept hotel with friendly service. You won’t be disappointed here.

James

10.0
/ 10
We have always stayed at Universel when driving from Shediac to Ottawa. Pretty close to halfway point. They accept our dog but with a $35 fee. Easy and quick checkin. The restaurant is fantastic (Le Boreal), highly recommend the sous-vide beef or pork cheeks. So freaking good and not overly expensive. Our only issue is the room heater would not shutoff no matter how I set it. So room was very warm. I’m sure they would’ve moved us but we were exhausted and didn’t want to repack.
In the Area
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311, boul. Hotel-de-Ville, Rivière-du-Loup, Bas-Saint-Laurent, Québec, Canada, G5R 5S4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Centre Culturel Berger
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What's around Hôtel Universel in Rivière-du-Loup

311, boul. Hotel-de-Ville, Rivière-du-Loup, Bas-Saint-Laurent, Québec, Canada, G5R 5S4
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Lobby Hôtel Universel in Rivière-du-Loup
Exterior 2 Hôtel Universel in Rivière-du-Loup

Discover More About Hôtel Universel in Rivière-du-Loup

General


Near Centre Culturel Berger

Location


A stay at Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, within a 5-minute drive of Musee du Bas St Laurent and Manoir Fraser. This family-friendly hotel is 1.3 mi (2.1 km) from Centre Culturel Berger and 1.4 mi (2.2 km) from Cegep De Riviere-du-Loup.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Musee du Bas St Laurent - 1.6 km / 1 mi
Cegep De Riviere-du-Loup - 2 km / 1.2 mi
Centre Culturel Berger - 2.1 km / 1.3 mi
Club De Golf De Riviere-Du Loup - 2.2 km / 1.4 mi
Grand Portage Regional Hospital - 2.3 km / 1.5 mi
Parc des Chutes - 3.1 km / 1.9 mi
Manoir Fraser - 3.5 km / 2.2 mi
Parc de la Croix - 4 km / 2.5 mi
St. Lawrence Exploration Centre - 5.6 km / 3.5 mi
Riviere-du-Loup Saint-Simeon Ferry - 7.4 km / 4.6 mi
Pot-a-l'Eau-de-Vie - 7.4 km / 4.6 mi
Saint Lawrence River - 10.9 km / 6.8 mi
Vignoble le Domaine du Lac - 21 km / 13.1 mi
L'ile Verte Lighthouse - 38.3 km / 23.8 mi
Montagne à Coton - 40.5 km / 25.1 mi

The preferred airport for Hôtel Universel in Rivière-du-Loup is Bagotville, QC (YBG) - 413.3 km / 256.8 mi

Renovations


The following facilities or services will be unavailable from May 22 2026 to May 26 2026 (dates subject to change):

  • Swimming pool

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a waterslide, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rivière-du-Loup? This hotel has 183 square feet (17 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Enjoy international cuisine at Restaurant - Boreal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 300 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

All facilities in Hôtel Universel in Rivière-du-Loup

Swimming Pool Hôtel Universel in Rivière-du-Loup
Swimming Pool
Entertainment Facility Hôtel Universel in Rivière-du-Loup
Entertainment Facility
Fitness Center Hôtel Universel in Rivière-du-Loup
Fitness Center
Functional Hall Hôtel Universel in Rivière-du-Loup
Functional Hall
Lobby Hôtel Universel in Rivière-du-Loup
Lobby

Things to Do

  • Turkish bath
  • Fitness center
  • Spa
  • Waterslide

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

General

  • Fireplace in lobby
  • Banquet
  • Parking

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Bicycle storage
  • Storage

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Smoke-free area

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Hôtel Universel in Rivière-du-Loup

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 8:30 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
16:00 - 23:00
Check-out:
Before 11:00

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Universel in Rivière-du-Loup
300
Number of floors in Hôtel Universel in Rivière-du-Loup
6
Another facilities in Hôtel Universel in Rivière-du-Loup
Turkish bath, Fitness center, Spa, Waterslide, Meeting rooms

Frequently asked question in Hôtel Universel in Rivière-du-Loup

What are available facilities at Hôtel Universel in Rivière-du-Loup?
There are top facilites at Hôtel Universel in Rivière-du-Loup such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Universel in Rivière-du-Loup?
The standard check-in time at Hôtel Universel in Rivière-du-Loup is starting from 16:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hôtel Universel in Rivière-du-Loup provide breakfast?
Yes, Hôtel Universel in Rivière-du-Loup provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Universel in Rivière-du-Loup?
Hôtel Universel in Rivière-du-Loup is a 4.0-star hotel.
How many floors does Hôtel Universel in Rivière-du-Loup have?
Hôtel Universel in Rivière-du-Loup has 6 floors.
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More Reviews from Other Guests in Hôtel Universel in Rivière-du-Loup

8.6
Very Good
From 1,721 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Universel in Rivière-du-Loup

Number of reviews per page
20
40
Top reviews
Donald
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All of the above Great restaurant meal, comfy beds
Kevin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean, freshly paint, quiet
Sarto
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I didn’t take breakfast
Kathleen
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were there for 3 nights for a hockey tournament. Greatest hotel. Prestige rooms arena really nice and clean. Courteous staff. The kids really enjoyed the pool, hot tub and water slide. Highly recommend this hotel. We will be back for sure!
Colbie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was great, pool was awesome, slide was sketchy. Bar was great!
Varun
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was good, was able to check in 30 minutes early. Decent stay.
Manon
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nous n'avons pas eu la chambre que nous avions réservée. Chambre très de base.
Fraser
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes
Paul
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

EV chargers great
Myriam
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

it was incredibly noisy when we were there. there were a lot of skimobilers and parties happening on the floor. we heard people running around all night. when I mentioned it to the front desk the next day they said I should have said somethign at the time and couldnt offer any discount other than breakfast. Dissapointed as we are recurring customers.
Read More
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A modern, well kept hotel with friendly service. You won’t be disappointed here.
Ahmed
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

great service and excellent quality
Kim
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean. Staff helpful
angies media
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was good
Daniel
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good regional hotel
Myriam
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very noisy with people running in the hall all night. Clientele a little rough a
Wylie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool and room were great
Krystle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed in an upgraded room. Nothing really stood out for it to be classified as an upgrade. The window looked out to the wall of the indoor swimming pool building and a bright light was on all night so we had no other choice but to have drapes closed tight all night. It was still visible as the curtains don't close tightly. As a one night stay option I wouldn't really recommend. Would be best as a multi-night stay to use amenities.
Read More
Danny
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice room. Pool is perfect
Spencer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great breakfast. Friendly staff. Clean and comfortable room
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hôtel Universel in Rivière-du-Loup

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,721 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hôtel Universel in Rivière-du-Loup

Number of reviews per page
20
40
Top reviews
Donald
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All of the above Great restaurant meal, comfy beds
Kevin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean, freshly paint, quiet
Sarto
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I didn’t take breakfast
Kathleen
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were there for 3 nights for a hockey tournament. Greatest hotel. Prestige rooms arena really nice and clean. Courteous staff. The kids really enjoyed the pool, hot tub and water slide. Highly recommend this hotel. We will be back for sure!
Colbie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was great, pool was awesome, slide was sketchy. Bar was great!
Varun
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was good, was able to check in 30 minutes early. Decent stay.
Manon
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nous n'avons pas eu la chambre que nous avions réservée. Chambre très de base.
Fraser
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes
Paul
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

EV chargers great
Myriam
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

it was incredibly noisy when we were there. there were a lot of skimobilers and parties happening on the floor. we heard people running around all night. when I mentioned it to the front desk the next day they said I should have said somethign at the time and couldnt offer any discount other than breakfast. Dissapointed as we are recurring customers.
Read More
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A modern, well kept hotel with friendly service. You won’t be disappointed here.
Ahmed
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

great service and excellent quality
Kim
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean. Staff helpful
angies media
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was good
Daniel
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good regional hotel
Myriam
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very noisy with people running in the hall all night. Clientele a little rough a
Wylie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool and room were great
Krystle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed in an upgraded room. Nothing really stood out for it to be classified as an upgrade. The window looked out to the wall of the indoor swimming pool building and a bright light was on all night so we had no other choice but to have drapes closed tight all night. It was still visible as the curtains don't close tightly. As a one night stay option I wouldn't really recommend. Would be best as a multi-night stay to use amenities.
Read More
Danny
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice room. Pool is perfect
Spencer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great breakfast. Friendly staff. Clean and comfortable room
Number of reviews per page
20
40