Mercure Gothenburg

Explore Mercure Gothenburg
8.6
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Mercure Gothenburg

Number of reviews per page
20
40
Top reviews
Lennart
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking arrangements are frankly terrible. If you come straight from the airport from another country and you’re not familiar with Swedish parking, don’t count on the front desk actually telling you about the free parking. There is a small monitor on the wall opposite the reception desk that you’re supposed to use for your free parking. However, I think the machine only goes to five nights and if you stay more than five nights, you’re supposed to come back after five days and renew your parking. But, it’s not something that the staff will tell you about. And once you find out and ask them questions they’re gonna make you feel like you are an absolute idiot for not knowing this. So, if you don’t do this perfectly, you will have a 600 SEK ticket. Furthermore, the staff is unable to help you in anyway (unlike Waterfront Cabins, where they took care of it with a smile). The rooms are OK, but somewhat small and breakfast is great. The view over the river is nice and there’s a patio with pillows and blankets, which is quite nice.
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steven
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location. Nice hotel. Friendly staff. Easy parking
Jordan
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room, facilities, staff and breakfast were amazing. Incredible value!
Anna
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nothng wrong with the staff. My booking didn’t come up in their system because of a glitch between hotels.com/expedia and the hotel. The staff was very compasionate, they found us a nice room almost immediately and we were compensated fairly later on in our stay. The room was cozy but didn’t look much lke the picture. No complaints though, it
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Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I was very positively surprised by this place. The staff were very helpful. Breakfast was amazing. The rooms in excellent condition. I’d stay here again
Karl Anders
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Enjoyed the walkable surroundings
Christopher
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great stay. Would be much better if it had a restaurant in the evening as it’s quite a remote location.
Lena
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Lovely easy access dog friendly hotel
HUIDONG
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

It's the first time I encounter such a hotel: 1. We ordered a room for 4 person, but they prepared only 3 bed clothes. So we called the reception, and the answer is: we will try to find one set more, but I am not sure can find one, if we can not find one, sorry. 😂 2. We ask them to clean the room, they replied: cleaner is sick, sorry. So, they didn't clean the room during our staying (4 nights) 3. The bed is very soft as it's a sofa bed. When you move, you can hear the noise of springs. 4. No heating on the floor of bathroom. 5. The breakfast is good 👍 6. Parking is free 7. Close to the river, good view.
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Alberto
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Took advantage of a mistaken reservation done by my son at eight pm their local time. they were contacted twenty minutes later and decided they would not refund the money they did not earn. i write this so you can decide wether you want to do business with a hotel that will take advantage and take your money without any service if they could.
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Jorge
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The rooms are very small and separate from the main building, the breakfast is regular .
Kim
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Really scenic location with spacious rooms. The pullout couch is not quite big enough for 2 adults though. Great service, although we were surprised not to be able to get a drink at the hotel.
Bronwyn
icon-with Partner
with Partner
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

We stayed at this hotel because of the free parking. There are lots of parking spaces around the hotel. There is a free ferry at various times to the city area or you need to drive in.
Joseph
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Very affordable, extremely friendly staff and just a great location. All round brilliant hotel.
Morgan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

This property was absolutely amazing. The staff were eager to help at all times, the property was immaculate at all times, and the rooms were beautifully modern. I could not rate this property higher. The staff also allowed us to store our luggage post checkout until we were ready to leave for our flight.
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great standard rooms
Ryan
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

It was amazing the view the staff the room but it was further away then i thought it was going to be but that was on me i would definitely stay again.
Abby
icon-
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

loved being able to look out on the water. lovely night!
Kam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Beautiful location with convenient free boar cruising to downtown every hour and a half during warm season. Food in hotel restaurant a bit pricy. Hotel staff not experienced with international hospitality level. Overall good deal for a buck!
jo
icon-Leisure
Leisure
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Staff friendly and informative. Free parking but must register or will get a ticket. Short distance walk to city along riverfront. Laundry services available. Would definitely stay again.
Number of reviews per page
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