6.4
Pleasant
From 235 reviews
Cleanliness

6.8

Room Comfort

5.8

Location

7.8

Service and Facilites

7.4

Traveler Reviews The Bell Hotel

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Imagine you’re an adventurer in an RPG video game. This is the inn. Exactly what I wanted. It’s cozy and warm. BTW parking is in the back , you have to drive around the block and take that one way street Angels cafe is on.
Peter
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel staff were polite and friendly when I came to check in, they showed me to my room and provided all the necessary information in a clear and concise manner. The room was very well presented when I arrived. There was free tea and coffee along with a kettle and mug.
Hilary
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great staff, clean room and safe and convenient parking.
ALAN
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Average.
Riz
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We'd stayed at the Hotel before and it has changed, the customer service is fantastic , the staff are very friendly and helpful. It's very quaint and probably won't be everyone. However its clean and has charactor
Sally
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The rooms are in desperate need of a revamp
roger
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Its a pub with rooms not a chain hotel so that's what to expect. Very handy for the town and the nearby air base. No fuss check in or out. Pub area looked good with a mixture of bar area and slightly more relaxed seating area.
James
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Easy to find, parking at rear. Staff friendly, check in easy. Hotel side a bit run down, room adequate. Decor and fittings dated but the room and bathroom was clean and tidy. Towels and bedding clean. Bit overpriced for what you get but it served its purpose.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

A lovely little building in Mildenhall. Certainly an historic building, and comes with the quirks of its age, but the team has done a brilliant job of adapting and making it up to date. Missing shampoo, and no hair dryer, but the bed was great and the shower fantastic. Kettle and tea bits were all I really needed :-).
Louise
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff are lovely and friendly and they accommodated my request for a quiet room. The check in and out process was quick and easy. I didn’t sleep so well because of noise from the next door’s TV until past midnight but obviously that’s inevitable and not the hotel’s fault. The room was spacious and had high ceilings but it’s quite tired and needs a facelift- a redecoration, regrouting, a new bathroom light cord etc. It does the job for the night though.
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Carol
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room that I was located was situated at the back of the hotel. The room was comfortable and a fan was provided due to the very hot weather, which was a great help. The down side.... below my window is the yard which is like a garden and unfortunately got very noisy at times during the evening when customers were out there.
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Janet
icon-Business
Business
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

No hot water in the shower, I complained twice and was told it was old plumbing and I needed to time my showers to avoid peak use. The mattress had springs poking out of it. The windows are single glazed and the blinds/curtains are so thin they dont keep any noise or light out. I wont be back.
Gemma Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great location easy to find close to all shops 10 min drive to mildenhall stadium up on straight road room was pretty basic had everything you need cant say anything about the food has haven't eaten but smelt amazing they don't do breakfast but is a cafe next door that they recommend was lovely will be staying again when next up.
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Edward
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Management professional, friendly. Room clean, and kept clean. Food poor. At times management paid more attention to bar guests than hotel guests!
Ana
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The mattress is horrible, the sink is dirty, the carpet is dirty and needs a deep cleaning from the entrance. I don't want to imagine the other rooms.
Nigel
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Shower didn’t work, room not clean , bed not comfy at all. Room really dated. Way too overpriced for the condition it’s in
Fiona
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Room 14 plug did not stay down in wash basin sink. Shower did not work. Bath too small for anyone over 5ft 5in. No hand rails on or above bath. No slip mat in bath caused one of us to slip over. Double bed mattress on the right side sunk into bed. Toilet chain lose missing screws. Can't fault cleanliness but disappointed would have expected basic amenities to be adequate enough to wash/shower/bath. Not value for money should really be given a part refund. No breakfast onsite. Evening meal barman wasn't interested in acknowledging us as we were wanting to dine. More interested in the few locals. So we left and dined elsewhere. Did leave a list of issues for this room
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Paul
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great pleasant stay. Staff were very helpful. Thank you
Kevin
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

An improvement still work in action.
Paul
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Great stay. Room recently renovated. Great location. Amenities all close by.
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