We actually check out of this room after one night. The staff is amazing and friendly, however the rooms are so minimalistic that they feel like a prison cell (it actually depressed me waking up there). Dark, grey with only stiff chairs to sit in. It is just a style I can't appreciate but I can image others might love. Also the bed was really low (below my knees in height) and also wasn't inviting to lounge around in. The staff tried to accommodate with another room but there was really nothing available that was appropriate (stairs in the room without banisters) or didn't cost another 200 euros per night. Also I felt the area was sketchy for two women alone at night. Either way you travel to the hotel you need to go down a poorly lit, quiet street. It didn't feel safe. However this means the hotel is in a really quiet area. Also, I really love to have a coffee/tea station in my room. Here they deliver it to your room at no cost but I am not going to order more then once. While if it were in the room I would have 2 cups of coffee in the morning and a couple of cups of tea in the evening. The rooms were very clean. Again, I feel like I didn't research the hotel enough and let myself be swayed by the high ratings but it was far to austere for my liking.

The staff were exceptional and the location was ideal for walking. Thanks for making our stay wonderful!

Beautiful hotel, great location and thr most lovely staff

Exceptional

Clean room…staff were super helpful

It’s not a 5 star hotel for sure. The place is too dark and too small!

This is our "go to" place of lodging whenever we visit Valencia. It is right in the old town, walking distance to pretty much EVERYTHING. Some folks find the interior of the hotel odd but that adds to the charm for us. We have stayed in every type of room they offer and each is unique though we prefer those in the "special" category. The available breakfast is not to be missed and is one of the best we have experienced anywhere in the world. We have stayed here on all of our trips to Valencia (i.e. now numbering 7 visits) which is the highest recommendation we can give.

Fabulous staff, great quiet residential location but with restaurants etc 5-10 minutes walk away. Spotless but simple room, very modern. Nice bar and good breakfast. We love this hotel and will return.

The Caro hotel was beautiful. Great walkable location. Incredible staff. Small extra details made it even more special. Great room with a huge bath. Will recommend this hotel to anyone.

The staff at this hotel are outstanding!! We received a warm welcome and they were available at all times to answer questions. They could not have been more accommodating! There is coffee and tea available, as well as other drinks provided in the room at no additional cost. Breakfast was not free but offered eggs prepared to order as well as an assortment of bread, fresh fruit and other items.

Excellent choice to stay in Valencia’s old town. Very nice boutique hotel with excellent service and conveniently located close to most attractions. Highly recommended

This place was top notch. The service and attentiveness of the staff was better than I’ve had at any other high end hotel. This place was magic.

The hotel, its facilities and services are excellent but what sets this hotel apart is the staff who are fantastic they are without exception helpful professional and friendly. Had a fantastic stay and will be sure to return.

Michelin meal ( located in the hotel and recommended meals ) totally over rate and very poor quality. Menu did not match with meals.

Excellent hotel. Close to everything! Loved it.

The staff was super nice and accommodating, great location you can walk everywhere within minutes walk

⸻ What a great place to stay in Valencia! The location is amazing, right in the historic district, which makes walking the entire area a breeze. The building itself incorporates an old city structure with ruins from the 12th century. What makes this hotel truly special is the staff! From the moment we checked in, they made us feel welcome. We were offered a drink, a comprehensive map with an explanation of the city, and numerous recommendations for restaurants, museums, and historical sites. I would highly recommend this hotel if you are visiting Valencia.

Amazing property close to city center. Staff was top notch. Would definitely come back.

Great hotel in a good location. Attentive staff and would definitely stay here again if in Valencia.

Staff were superb but some artwork on the walls would help make a warmer atmosphere and not quite so sterile