City Express by Marriott Durango

Explore City Express by Marriott Durango
8.6
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Traveler Reviews City Express by Marriott Durango

Number of reviews per page
20
40
Top reviews
Maria.
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I asked to be moved a to room that had an unclogged sink and a clean toilet. Yes, we were moved but toilet was not any better. Give your employees a toilet brush and good cleanibg products, train better or have a supervisor check rooms for cleanliness. I expected more from a Marriott. Breakfast was good.
Rafael
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hall carpets was very dirty. My room was very hot. It took about2-3 hours to cool down. I would never again stay at this hotel. I would not recommend it to anybody.
Jesenia
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Place smelled old dirty carpet and rooms were dirty shower had mold… I was not able to get refund had no choice but to stay there
Luis
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good stay
Noe
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Noe
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Katrina
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I like it but the picture it has microwave and sink but theres nothing …
Michelle Lynn
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with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great stay nice. Lovely dark shades. Excellent breakfast
Edna
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Business
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The accommodation is good but I cant believe that their included breakfast is provided in styrofoam plates and cutlery. Where is the environmental responsibility of this company?? It is truly unacceptable that they dont care about the amount of waste they generate
Conner
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Room was dated, dirty, smelled bad, and was poorly lit. The ac didn’t work well. The bed was terribly hard. The front desk staff was very kind and check in and out was very quick.
gerardo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Was ok stay only one night check in fast and check out fast
Daniel
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Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excelente option for work and rest
Ruben
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very efficient checking in and out
Jose
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Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great hotel and great price
jasmine
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

They stool my debit card in the room
Samuel
icon-Leisure
Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Check in was quick and easy the carpet in my room was old and very dirty. I chose this hotel because it’s close to the airport. They have shuttle service but I was told that I can be dropped of near the airport not at the actual airport which did not make sense to me and was quite inconvenient. I would not stay there again.
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Clean rooms, easy check-in and check-out, and they were beyond helpful whenever we needed help with our room keys. Also, the breakfast was AMAZING! They had new options everyday and made sure they were constantly refilling the food and drinks.
Jose
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Leisure
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It needs quite a bit of upkeep, the floor carpets MEED to be replaced, Details on the maintenance of the bathroom.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Gracias por su excelente servicio
María
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Bedside was not properly washed . Black hair all over the bedding . Noisy room
Number of reviews per page
20
40