9.2
Exceptional
From 824 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews Hotel Atitlán

Number of reviews per page
20
40
Top reviews
Cecilia
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes
stephanie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was absolutely amazing, the hotel was incredible
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property and friendly staff. only complaint is restaurant was not great for dinner and no coffee in room or available in lounge. Only available to go after restaurant opened.
Chavon
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoyed the property grounds with beautiful gardens, the pool was pretty and the view of the lake was fantastic. My room was clean and there were plenty of activities to do at the hotel or in walking distance.
Blecing
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
Sashay
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed at Hotel Atitlán, and honestly, it was just gorgeous. The views of the three volcanoes were absolutely breathtaking, and the gardens felt like this magical, winding maze. My room had this antique charm, and from the balcony, we could see the whole garden—it was so peaceful. The pool was lovely, and one of the highlights was a private boat tour we arranged. We visited islands where we learned about coffee, honey, and chocolate—so fascinating. Then we went to another island for zip-lining, with an incredible view at the top. We also took a canoe out on the lake, which was really calming. The breakfast buffet was amazing—so many options, and everything tasted fresh. The staff was nice, but I didn’t feel like they were quite as attentive as at the first hotel. They were still responsive, especially through WhatsApp, but when we had an issue with the shower water turning brown after a rain, they didn’t come right away. They just told us to run the water, but didn’t really explain what was happening. My friend did shower, but by the time the staff checked, the water was already clear. Even with that hiccup, the natural beauty and unique experiences made it unforgettable, and I’d still come back just for the scenery.
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Taffie
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Five stars all the way!! Gorgeous gardens helpful, very friendly staff!! Highly recommend!!
Corey
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The grounds are absolutely incredible, you’re surrounded by the most beautiful garden with a variety of local birds as well as tropical exotic rescue birds like macaw and tucan. The views of the lake and the volcanos are amazing and to die for. The restaurant is delicious, breakfast buffet changes every day and has a variety of local cuisines and breakfast foods. The private dock is great to take day trips to different towns.
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Danai
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Incredible hotel - one of the best views ever, very stylish but according to local architecture and style and not very westernised (in a good way). The staff was super helpful, and nice! The music was great too - it was like a little oasis, we didn’t wanna leave the hotel. One of the best hotels I’ve stayed - the photos don’t do it justice !!!
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dawn
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The view is incredible
Richard
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Marisel
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a wonderful stay. The hotel’s gardens are absolutely beautiful and incredibly well maintained, creating a peaceful and relaxing atmosphere throughout the property. Our room was spotless, comfortable, and clearly cared for with great attention to detail. The restaurant was excellent — delicious food, great presentation, and a lovely setting. What truly made the experience stand out, though, was the staff. Everyone was warm, professional, and genuinely attentive, making us feel welcome from start to finish. We would happily stay here again and highly recommend this hotel to anyone looking for a relaxing and high-quality experience.
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Yomara
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It’s beautiful! Service is restaurant is a lil slow and you have to watch for
MARIA INES
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

THE place to stay in Lago Atitlan
Dawn
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

stunning gardens incredible views comfy beds. the whole place is a fairy tale
melanie
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Love love love the view, clean, staff was great and beautiful gardens
Eileen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful place!
Donna
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful property, great location, lovely setting. Very clear. Wonderful staff.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful resort, excellent service.
Mariuxi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing hotel and staff, super clean and would stay again
Number of reviews per page
20
40