Hotel Atitlán

Beautiful property and friendly staff. only complaint is restaurant was not great for dinner and no coffee in room or available in lounge. Only available to go after restaurant opened.

I enjoyed the property grounds with beautiful gardens, the pool was pretty and the view of the lake was fantastic. My room was clean and there were plenty of activities to do at the hotel or in walking distance.

I stayed at Hotel Atitlán, and honestly, it was just gorgeous. The views of the three volcanoes were absolutely breathtaking, and the gardens felt like this magical, winding maze. My room had this antique charm, and from the balcony, we could see the whole garden—it was so peaceful. The pool was lovely, and one of the highlights was a private boat tour we arranged. We visited islands where we learned about coffee, honey, and chocolate—so fascinating. Then we went to another island for zip-lining, with an incredible view at the top. We also took a canoe out on the lake, which was really calming. The breakfast buffet was amazing—so many options, and everything tasted fresh. The staff was nice, but I didn’t feel like they were quite as attentive as at the first hotel. They were still responsive, especially through WhatsApp, but when we had an issue with the shower water turning brown after a rain, they didn’t come right away. They just told us to run the water, but didn’t really explain what was happening. My friend did shower, but by the time the staff checked, the water was already clear. Even with that hiccup, the natural beauty and unique experiences made it unforgettable, and I’d still come back just for the scenery.