D***a
Staycation
9.4
/10
Reviewed 1 day(s) ago
It's pleasant, the rooms are spacious and roomy. The food is quite good.
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Best Western Premier The Hive
Explore Best Western Premier The Hive
Overall Ratings & Reviews Best Western Premier The Hive
Traveloka (12,720)
Other sources (116)
8.4
Very Good
From 12,720 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.3
People often mention about Best Western Premier The Hive
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Staff Friendliness (204)
Ambiance (203)
Bedroom (203)
Room Space (197)
Accessibility (186)
Bathroom (183)
Variety (171)
Taste (164)
Family Friendly (163)
Hotel Area (163)
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Traveler Reviews Best Western Premier The Hive
Number of reviews per page
20
40
Customer reviews
DL
Dian L.
Business
8.2
/10
Reviewed 2 day(s) ago
Location is great for meeting around MT Haryono or east Jakarta. Next to Halim Airport.
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NT
Niki T. A.
Staycation
10.0
/10
Reviewed 5 day(s) ago
My experience here was truly memorable, as I recently honeymooned here and found the service and hospitality from the Hive Hotel to be excellent. Thank you 🙏🏻
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SR
Syahrani R.
8.5
/10
Reviewed 7 day(s) ago
The service is pretty good for all.
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Accommodation's Reply
21 Jun 2026
Dear Syahrini,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
FA
Fepi A.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Nice room, friendly staff, delicious breakfast... but why isn't there a welcome drink anymore?
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Accommodation's Reply
16 Jun 2026
Dear Fepi A,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
M***d
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, the water is fast flowing, the view is good.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Verified Traveler
8.3
/10
Reviewed 3 week(s) ago
Need refreshment on the bed and bathroom.
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Accommodation's Reply
16 Jun 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
S***i
Staycation
9.7
/10
Reviewed 4 week(s) ago
Strategic location, comfortable, spacious, and fully equipped rooms. Swimming pool, delicious breakfast.
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+3
2 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
J***e
Staycation
8.5
/10
Reviewed 4 week(s) ago
Okay overall 😍 Suitable for families, the food is also delicious.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
M***K
Business
10.0
/10
Reviewed 4 week(s) ago
Some facilities and infrastructure need improvement, but so far everything is good.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Great location, close to everything. Comfortable atmosphere and good service.
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4 people find it helpful
Accommodation's Reply
07 Jun 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
N***g
Staycation
10.0
/10
Reviewed 6 week(s) ago
I've been here twice. It's very comfortable to bring the family. My kids love our staycations. The food is delicious, and the staff is very friendly.
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4 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
N***a
Staycation
8.5
/10
Reviewed 6 week(s) ago
So comfy and cozy, and the staff were very helpful, thanks to Mas Noval for the help
2 people find it helpful
Verified Traveler
Business
7.2
/10
Reviewed 6 week(s) ago
Location hotel close to Halim Airport and Whoosh Train Station, perfect.
1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
M***i
9.4
/10
Reviewed 6 week(s) ago
Nice location in the city. Has alternative place for looking food
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Verified Traveler
Business
10.0
/10
Reviewed 6 week(s) ago
Staying at Best Western The Hive was truly comfortable and memorable. The rooms are clean, modern, and cozy, with friendly service and complete amenities. Its strategic location, close to the airport and the center of East Jakarta, makes it perfect for a staycation or business trip. The breakfast is also varied and delicious. Overall, it's great and cool, making you want to come back again! ✨🏨
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
RW
Rindu W.
Staycation
8.2
/10
Reviewed 7 week(s) ago
The AC is not cold, everything else is okay.
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2 people find it helpful
F***s
10.0
/10
Reviewed 7 week(s) ago
The hotel is nice, cool and comfortable, I really like it.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
is
ira s.
Staycation
8.8
/10
Reviewed 8 week(s) ago
Thank God, I was quite satisfied staying at this hotel, the location is quite strategic, my HBD request was fulfilled, the staff was friendly, I was able to check in before 2 o'clock, the room was clean, the breakfast was varied and delicious, the downside was that yesterday the room key was problematic, hopefully it can be fixed soon.
Read More
See original
2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Ira S,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
G***r
10.0
/10
Reviewed 8 week(s) ago
A wonderful and enjoyable stay, friendly and responsive staff, delicious and varied food.
See original
4 people find it helpful
Accommodation's Reply
24 May 2026
Dear Valued Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Number of reviews per page
20
40
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