The Chapter House

Explore The Chapter House
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.6

Traveler Reviews The Chapter House

Number of reviews per page
20
40
Top reviews
Kathryn
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, excellent restuarant, but the breakfast was a little limited
Christina
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Hotel and the bar +restaurant are all amazing. My room was clean comfortable and as I was there on a hot week they'd put a Dyson blade in my room and left it running plus kept the curtains closed. The restaurant was kept cool too The bed was just right firm but with a pillowy top and the . The towels were well sized and soft. No The decor even down to the accessories complemeted the beautiful building. The room and bathroom were spacious and spotless. Rooms were cleaned daily. The staff are amazing throughout, helpful, friendly The breakfast was delicious with a great options ; cereals, granolos , droed and fresh fruit, yoghurt toast and jams etc. The hot food was cooked to order by filling in a form the night before . I'd recommend the eggs Benedict with lovely streaky bacon . The only minor niggles are that the water in shower was a bit erratiic and the instant coffee was Nescafé . Coffee bags and mugs would make it even better. The Nespresso was quite fun . I'd highly recommend The Chapter House
Read More
Anna
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All around wonderful! And a great restaurant!
Abbey
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was great and the food was fantastic!
Vanessa
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I visit regularly as my mum is in Salisbury spinal unit and I travel up from Devon. When I arrive the staff always make me feel so welcome and always remember me and ask after my mum . Nothing is too much trouble. The bedrooms are wonderful. It’s a must to dine in the restaurant as the steaks are incredible. I never skip the breakfast as they are just perfect. I highly recommend a stay here
Read More
Fabio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Paul was very kind in welcoming us. The facility was well maintained in its original style. Food was fantastic, we had there dinner as well
Tom
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very helpful and friendly. Food was good, but there could have been more choice. They made a lot of effort to keep us cool in the heat. The building is very old and a bit of a challenge to those who are less mobile. All the rooms are upstairs and there is no lift. However, it is a fascinating historical building and very sensitively adapted. Ideally situated to visit the cathedral and museum, which are only s few minutes walk away.
Read More
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a lovely place that I would go to again and again. The hotel itself was stunning, the staff were very helpful and thoughtful, and the food was fantastic. The only concern is the stairs are uneven, so just be careful if you’re unsteady. Other than that, delightful experience.
Hattie
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The most outstanding stay of my life! It is a historic building but modernized in all the ways you would want. I can’t say enough how much we loved our stay here. We will make a point to return to Salisbury if we’re ever in England again just to stay at Chapter House.
Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic place let down somewhat by breakfast. Lackluster buffet crammed in so tightly on the table that it is a nightmare for people with food allergies. Cooked to order meals lukewarm. I have to say dinner the night before was amazing and the room was excellent.
Penny
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I had a lovely room and the staff were excellent. Only downside is that you have to park in a public car park and so that made it difficult getting luggage to the hotel
Ethan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful old hotel. Staff was fantastic and the breakfast was great. I would stay here again.
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An absolute beautiful and well run hotel ,we loved it there
Sapna
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient location. Parking was round the corner and the entrance to the cathedral was across the street. Five minute walk to the shops etc. The staff was extremely helpful. Excellent breakfast. In house restaurant. Historic and quaint property which is its big charm but also means no elevators or air conditioning. All other modern amenities are present. Bathrooms are fully modern. Rooms are very clean.
Read More
Rosie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stayed here for one night. Room was immaculate with large slipper bath & walk in shower. Plenty of tea & coffee provided & 2 bottles of water. Yhe ki g size bed was really comfortable. The full English breakfast was freshly cooked hot & very tasty. All the staff were very efficient & friendly. Would thoroughly recommend staying here.
Read More
Lorin
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was a great historic property. We loved the 800 year old stairs.
julia
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We found the Chapter House very comfortable. I slept well as the room (no. 4) was very quiet and the bed was so comfortable. Easy walk into town and near bus stops. Very close to the cathedral. The breakfast was excellent and the staff were lovely. Wouldn't hesitate to return.
Bob
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The building is centuries old, so keep that in mind. The stairs are not always level, but they manage to provide modern amenities. The restaurant is a favorite among locals for good reason. And the House is across the street from the cathedral. So convenient.
Jennifer
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I had a very large quiet room at the side of the building on the first floor. Number 9. The bed was wonderful , comfortable with good pillows. The building itself is an historical gem. The furnishings and renovated bathroom are top notch. Breakfast was included, There could be a bit more choice but adequate. Location for the Cathedral opposite couldn’t be more perfect. A great team at The Chapter house. Thank you .
Read More
Lou
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was terrific. Wide range of choices and delicious eggs. Only disappointment was that we asked if they could prepare oatmeal/porridge, and were told no.
Number of reviews per page
20
40