HARRIS Hotel & Conventions Bekasi

Explore HARRIS Hotel & Conventions Bekasi
8.8
Very Good
From 12,624 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Bekasi
All
Staff Friendliness (203)
Bedroom (202)
Room Space (197)
Surroundings (188)
Hotel Area (185)
Ambiance (184)
Accessibility (179)
Bathroom (175)
Family Friendly (161)
Wifi (150)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel & Conventions Bekasi

Number of reviews per page
20
40
Customer reviews
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Overall, it's okay for that price with easy access to everywhere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
A***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Dear Harris guests, thank you for taking the time to share your experience with us. We are truly delighted to hear that you were very satisfied with the service we provided and that it met your expectations. We will pass your valuable feedback on to Harris headquarters to ensure we can provide even better service in the future. We look forward to your return with your family on your next visit and will do our utmost to offer you another wonderful experience. Thank you. M. Thamlin Siddic, Associate Director, Harris Bekasi Hotels & Convention Centre
Translated by Google Icon
See original
V***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Direct access to SMB mall, varied food, clean rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
P***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Perfect. Everything was comfortable, from the facilities to the breakfast. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
Q***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is comfortable and integrated with a food center and mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
Stephanus Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Friendly service, comfortable, clean, strategic location, satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
H***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
For those of you who want to stay overnight and ride a motorcycle, I suggest not. Seriously, the motorcycle parking is very far away, we have to walk from the SMB Mall motorcycle parking lot to the hotel lobby. If I were alone, it would be fine, but here I am with my wife and child and carrying a large suitcase. So, my advice for those of you who want to stay at this hotel and ride a motorcycle, it's best not to, thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Dear Harris Hotel fans, Thank you for taking the time to share your stay experience with us. We apologize for the inconvenience you experienced regarding the location of the motorcycle parking, which is situated in the SMB Mall parking area and required you to walk to the hotel lobby. We understand this situation can be inconvenient, especially when traveling with family and a lot of luggage. Your feedback is invaluable and helps us see the guest experience from a different perspective. We will use this feedback in our evaluations to improve guest convenience and provide clearer information about motorcycle parking access before arrival. Thank you again for your review and feedback. We look forward to welcoming you and your family back to Harris Hotel & Conventions Bekasi again in the future so that we can provide you with an even more comfortable stay. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
Translated by Google Icon
See original
Didik A. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and tidy. The view of the pool and the city is beautiful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for excellent service by Harris Hotel team. We really enjoyed staying there. The hotel is clean and comfortable. Very convenient because it's close to the mall.
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
Profile Picture
masita p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
When I first booked my room at the Harris Hotel, I casually wrote a note in the special requests section: "If possible, ask for a room with the best view." Honestly, I don't usually expect much, knowing how crowded hotels are. However, as soon as I stepped into the room, a sweet surprise greeted me. The best view was a feast for the eyes. Furthermore, every corner was kept spotlessly clean. The bathroom was spotless, dry, and hygienic. Thank you, Harris Bekasi, for your hospitality.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
Motorcycle parking is part of the SMB parking lot, so it's a long walk. The rooms are dusty, especially in the upper corners of the doors. The hotel lobby door is broken, and there's no security guard on duty during the day.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Sincerely, Harris, M. Thamrin Sidig, Assistant Managing Director, Harris Hotel & Conventions Bekasi
Translated by Google Icon
See original
h***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I was with my friends and we had a very good time. Staff were helpful, room was spacious and clean 👍
Find this review helpful?
Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
I***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Everything is okay except when we checked in, our room was not ready so we had to wait about 30-40 minutes.
Find this review helpful?
Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
G***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Connected to malls, easy to have a business meeting. Big common room. The only downside is the check-in time; the queue is too long.
Find this review helpful?
Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Fun. Close to home. Great staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Cool, clean, strategic location close to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
b***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good service, and friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
Jane L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It was a very comfortable stay at the Harris Hotel. The staff was very friendly and helpful when asked for anything, from checking in luggage to asking for help with the elevator. The rooms were spacious and clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
Andy S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are very friendly and easy to ask for help.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
Translated by Google Icon
See original
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
The bathroom water took a long time to drain, there were cockroaches under the bed.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
Translated by Google Icon
See original
Number of reviews per page
20
40