HARRIS Hotel & Conventions Bekasi

Hotels
Preferred Partner
8.7
/10
Very Good
12,708 reviews

What Guests Say About Their Stay

Staff Friendliness (381)
Room Space (358)
Bedroom (354)
Surroundings (344)

A***a

10.0
/ 10
Thank you for excellent service by Harris Hotel team. We really enjoyed staying there. The hotel is clean and comfortable. Very convenient because it's close to the mall.

masita p.

10.0
/ 10
When I first booked my room at the Harris Hotel, I casually wrote a note in the special requests section: "If possible, ask for a room with the best view." Honestly, I don't usually expect much, knowing how crowded hotels are. However, as soon as I stepped into the room, a sweet surprise greeted me. The best view was a feast for the eyes. Furthermore, every corner was kept spotlessly clean. The bathroom was spotless, dry, and hygienic. Thank you, Harris Bekasi, for your hospitality.
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Jane L.

9.7
/ 10
It was a very comfortable stay at the Harris Hotel. The staff was very friendly and helpful when asked for anything, from checking in luggage to asking for help with the elevator. The rooms were spacious and clean.
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Y***n

9.4
/ 10
Great experience to stay here for one night, cozy room and amazing location

D***a

10.0
/ 10
Staying at Harris Summerecon is the best. Delicious food, friendly service, clean rooms. Easy access everywhere. The mall is just a short walk away. Easy access from the toll road, too. Highly recommended.
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In the Area
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Jl. Raya Bulevard Ahmad Yani Blok M, Bekasi Barat, Bekasi, Jawa Barat, Indonesia, 17142

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
HARRIS Hotel & Conventions Bekasi is located in area / city West Bekasi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Hotel & Conventions Bekasi

Jl. Raya Bulevard Ahmad Yani Blok M, Bekasi Barat, Bekasi, Jawa Barat, Indonesia, 17142
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Lobby HARRIS Hotel & Conventions Bekasi
Lobby 2 HARRIS Hotel & Conventions Bekasi

Discover More About HARRIS Hotel & Conventions Bekasi

Location


HARRIS Hotel & Conventions Bekasi is located in area / city West Bekasi.

About HARRIS Hotel & Conventions Bekasi

From business event to corporate gathering, HARRIS Hotel & Conventions Bekasi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Bekasi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Bekasi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Bekasi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

HARRIS Hotel & Conventions Bekasi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at HARRIS Hotel & Conventions Bekasi will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Bekasi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel & Conventions Bekasi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at HARRIS Hotel & Conventions Bekasi.

All facilities in HARRIS Hotel & Conventions Bekasi

Swimming Pool HARRIS Hotel & Conventions Bekasi
Swimming Pool
Fitness Center HARRIS Hotel & Conventions Bekasi
Fitness Center
Functional Hall HARRIS Hotel & Conventions Bekasi
Functional Hall
Common Space HARRIS Hotel & Conventions Bekasi
Common Space
Lobby HARRIS Hotel & Conventions Bekasi
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Hot breakfast
  • Show cooking restaurant
  • Winery

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Bekasi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Bekasi
332
Number of floors in HARRIS Hotel & Conventions Bekasi
19
Another facilities in HARRIS Hotel & Conventions Bekasi
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in HARRIS Hotel & Conventions Bekasi

What are available facilities at HARRIS Hotel & Conventions Bekasi?
There are top facilites at HARRIS Hotel & Conventions Bekasi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Conventions Bekasi?
The standard check-in time at HARRIS Hotel & Conventions Bekasi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Bekasi provide breakfast?
Yes, HARRIS Hotel & Conventions Bekasi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel & Conventions Bekasi?
HARRIS Hotel & Conventions Bekasi is a 4.0-star hotel.
How many floors does HARRIS Hotel & Conventions Bekasi have?
HARRIS Hotel & Conventions Bekasi has 19 floors.
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More Reviews from Other Guests in HARRIS Hotel & Conventions Bekasi

8.8
Very Good
From 12,624 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Bekasi
All
Staff Friendliness (203)
Bedroom (202)
Room Space (197)
Surroundings (188)
Hotel Area (185)
Ambiance (184)
Accessibility (179)
Bathroom (175)
Family Friendly (161)
Wifi (150)
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Traveler Reviews HARRIS Hotel & Conventions Bekasi

Number of reviews per page
20
40
Customer reviews
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Overall, it's okay for that price with easy access to everywhere.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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A***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
02 Jul 2026
Dear Harris guests, thank you for taking the time to share your experience with us. We are truly delighted to hear that you were very satisfied with the service we provided and that it met your expectations. We will pass your valuable feedback on to Harris headquarters to ensure we can provide even better service in the future. We look forward to your return with your family on your next visit and will do our utmost to offer you another wonderful experience. Thank you. M. Thamlin Siddic, Associate Director, Harris Bekasi Hotels & Convention Centre
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V***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Direct access to SMB mall, varied food, clean rooms.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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P***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Perfect. Everything was comfortable, from the facilities to the breakfast. Thank you.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Q***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is comfortable and integrated with a food center and mall.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Stephanus Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Friendly service, comfortable, clean, strategic location, satisfying.
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Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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H***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
For those of you who want to stay overnight and ride a motorcycle, I suggest not. Seriously, the motorcycle parking is very far away, we have to walk from the SMB Mall motorcycle parking lot to the hotel lobby. If I were alone, it would be fine, but here I am with my wife and child and carrying a large suitcase. So, my advice for those of you who want to stay at this hotel and ride a motorcycle, it's best not to, thank you.
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Accommodation's Reply
02 Jul 2026
Dear Harris Hotel fans, Thank you for taking the time to share your stay experience with us. We apologize for the inconvenience you experienced regarding the location of the motorcycle parking, which is situated in the SMB Mall parking area and required you to walk to the hotel lobby. We understand this situation can be inconvenient, especially when traveling with family and a lot of luggage. Your feedback is invaluable and helps us see the guest experience from a different perspective. We will use this feedback in our evaluations to improve guest convenience and provide clearer information about motorcycle parking access before arrival. Thank you again for your review and feedback. We look forward to welcoming you and your family back to Harris Hotel & Conventions Bekasi again in the future so that we can provide you with an even more comfortable stay. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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Didik A. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and tidy. The view of the pool and the city is beautiful.
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Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for excellent service by Harris Hotel team. We really enjoyed staying there. The hotel is clean and comfortable. Very convenient because it's close to the mall.
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Accommodation's Reply
23 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
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masita p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
When I first booked my room at the Harris Hotel, I casually wrote a note in the special requests section: "If possible, ask for a room with the best view." Honestly, I don't usually expect much, knowing how crowded hotels are. However, as soon as I stepped into the room, a sweet surprise greeted me. The best view was a feast for the eyes. Furthermore, every corner was kept spotlessly clean. The bathroom was spotless, dry, and hygienic. Thank you, Harris Bekasi, for your hospitality.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
Motorcycle parking is part of the SMB parking lot, so it's a long walk. The rooms are dusty, especially in the upper corners of the doors. The hotel lobby door is broken, and there's no security guard on duty during the day.
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Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Sincerely, Harris, M. Thamrin Sidig, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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h***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I was with my friends and we had a very good time. Staff were helpful, room was spacious and clean 👍
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Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
I***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Everything is okay except when we checked in, our room was not ready so we had to wait about 30-40 minutes.
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Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
G***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Connected to malls, easy to have a business meeting. Big common room. The only downside is the check-in time; the queue is too long.
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Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Fun. Close to home. Great staff.
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Accommodation's Reply
12 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Cool, clean, strategic location close to the mall.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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b***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good service, and friendly staff.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Jane L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It was a very comfortable stay at the Harris Hotel. The staff was very friendly and helpful when asked for anything, from checking in luggage to asking for help with the elevator. The rooms were spacious and clean.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Andy S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are very friendly and easy to ask for help.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
The bathroom water took a long time to drain, there were cockroaches under the bed.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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Number of reviews per page
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Lobby 4 HARRIS Hotel & Conventions Bekasi

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 12,624 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Bekasi
All
Staff Friendliness (203)
Bedroom (202)
Room Space (197)
Surroundings (188)
Hotel Area (185)
Ambiance (184)
Accessibility (179)
Bathroom (175)
Family Friendly (161)
Wifi (150)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Hotel & Conventions Bekasi

Number of reviews per page
20
40
Customer reviews
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Overall, it's okay for that price with easy access to everywhere.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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A***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
02 Jul 2026
Dear Harris guests, thank you for taking the time to share your experience with us. We are truly delighted to hear that you were very satisfied with the service we provided and that it met your expectations. We will pass your valuable feedback on to Harris headquarters to ensure we can provide even better service in the future. We look forward to your return with your family on your next visit and will do our utmost to offer you another wonderful experience. Thank you. M. Thamlin Siddic, Associate Director, Harris Bekasi Hotels & Convention Centre
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V***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Direct access to SMB mall, varied food, clean rooms.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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P***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Perfect. Everything was comfortable, from the facilities to the breakfast. Thank you.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Q***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is comfortable and integrated with a food center and mall.
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Accommodation's Reply
02 Jul 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Stephanus Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Friendly service, comfortable, clean, strategic location, satisfying.
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Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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H***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
For those of you who want to stay overnight and ride a motorcycle, I suggest not. Seriously, the motorcycle parking is very far away, we have to walk from the SMB Mall motorcycle parking lot to the hotel lobby. If I were alone, it would be fine, but here I am with my wife and child and carrying a large suitcase. So, my advice for those of you who want to stay at this hotel and ride a motorcycle, it's best not to, thank you.
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Accommodation's Reply
02 Jul 2026
Dear Harris Hotel fans, Thank you for taking the time to share your stay experience with us. We apologize for the inconvenience you experienced regarding the location of the motorcycle parking, which is situated in the SMB Mall parking area and required you to walk to the hotel lobby. We understand this situation can be inconvenient, especially when traveling with family and a lot of luggage. Your feedback is invaluable and helps us see the guest experience from a different perspective. We will use this feedback in our evaluations to improve guest convenience and provide clearer information about motorcycle parking access before arrival. Thank you again for your review and feedback. We look forward to welcoming you and your family back to Harris Hotel & Conventions Bekasi again in the future so that we can provide you with an even more comfortable stay. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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Didik A. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and tidy. The view of the pool and the city is beautiful.
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Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for excellent service by Harris Hotel team. We really enjoyed staying there. The hotel is clean and comfortable. Very convenient because it's close to the mall.
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Accommodation's Reply
23 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
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masita p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
When I first booked my room at the Harris Hotel, I casually wrote a note in the special requests section: "If possible, ask for a room with the best view." Honestly, I don't usually expect much, knowing how crowded hotels are. However, as soon as I stepped into the room, a sweet surprise greeted me. The best view was a feast for the eyes. Furthermore, every corner was kept spotlessly clean. The bathroom was spotless, dry, and hygienic. Thank you, Harris Bekasi, for your hospitality.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
Motorcycle parking is part of the SMB parking lot, so it's a long walk. The rooms are dusty, especially in the upper corners of the doors. The hotel lobby door is broken, and there's no security guard on duty during the day.
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Accommodation's Reply
23 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Sincerely, Harris, M. Thamrin Sidig, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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h***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I was with my friends and we had a very good time. Staff were helpful, room was spacious and clean 👍
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Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
I***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Everything is okay except when we checked in, our room was not ready so we had to wait about 30-40 minutes.
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Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
G***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Connected to malls, easy to have a business meeting. Big common room. The only downside is the check-in time; the queue is too long.
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Accommodation's Reply
17 Jun 2026
Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Fun. Close to home. Great staff.
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Accommodation's Reply
12 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Cool, clean, strategic location close to the mall.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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b***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Good service, and friendly staff.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Jane L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It was a very comfortable stay at the Harris Hotel. The staff was very friendly and helpful when asked for anything, from checking in luggage to asking for help with the elevator. The rooms were spacious and clean.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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Andy S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are very friendly and easy to ask for help.
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Accommodation's Reply
04 Jun 2026
Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi
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s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
The bathroom water took a long time to drain, there were cockroaches under the bed.
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Accommodation's Reply
02 Jun 2026
Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Harrisley, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Conventions Bekasi
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