The Mill Hotel & Spa

Explore The Mill Hotel & Spa
8.8
Very Good
From 2,379 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent breakfast included in the price. Room was very hot and had difficulty with our door locking but this was sorted out immediately
Lauren
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic place, great value and perfect location. Will be back.
Anna
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with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovley stay , good food and nice relaxed vibe
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good location for Chester good car parking poor on some short snacks we had but don’t know how good dinning room was
Georgina
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was clean but very dated dull and drab furnishing, windows need net curtains or similar in the rooms that over look canal,436, as rooms opposite can see directly into your room if you don’t have curtains drawn which makes the room dark and the need for lights is not ideal, bathroom very old sanitary ware, toilet didn’t flush very well and took for ever to refill, cracked floor tiles, poor soap dispenser, really needs an update, overpriced. Hot breakfast was ok , no fresh fruit poor selection in general, dining room again need refurbished, staff pleasant. Good position for city centre.
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Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were amazing and very friendly,breakfast was good .
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Mill was clean, as was the room. Staff were attentive and friendly. Brrakcast was tasty with a very good selection.
Angela
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a lovely time away with my friend Barbara for her 88 th birthday celebrations x had the evening meal which was great and a very good wine list x we enjoyed a good breakfast x third time we’ve stayed there there and would highly recommend the hotel x
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was spot on and the staff was very friendly and the breakfast was excellent for the money we didn’t go to the bar but it looked really nice to have a drink or two
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great breakfast
David
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

On arrival the first thing is more or less £12 per night to park your car thanks very much. The room was clean but the room was very warm so the patio door was open to keep cool (patio door couldn't be closed properly as it doesn't line up into it's guide) with the door being open the road noise is a delight, not shore when the room we had was refurbished but I would say it was done on a budget. Breakfast staff are really nice the food was good but basic sausage,bacon,fried or scrambled eggs, beans, halved tomatoes, toast A few cereals. The tea pots seem to be past there best or maybe a good clean would help with there appearance. The bar looks nice we didn't get to use it as we were out and about.
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Richard
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a lovely hotel in an old mill. Breakfast was included and good with a simple buffet style in the lovely dining room. Staff were very welcoming and helpful. Parking was good and easy at a cost. The spa was free but unfortunately we didn’t have our swimmers with us. Great location with easy walking distance to the city and restaurants.
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Julie
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was lovely help yourself and plenty of variety. Room was clean but a little basic. staff very good. Can't comment on the bar area as didn't partake but looked very well stock and restaurant looked good as well. We ventured out. Would definitely stay again when going to Chester
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really enjoyed our stay here! Excellent buffet breakfast, nice room and bar and restaurant areas. And a real plus being able to work out in the gym and use the lovely pool, sauna and hot tub after. Easy walk into Chester which is a great little city to explore!
Alice
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My husband and myself always enjoy our stay ,yours sincerely Alice Pugh.
Tarren
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overal a great place to stay
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First impressions in walking into the hotel were superb, modern, bright & clean with really helpful & pleasant staff. The bar & food were also really good, excellent food & service with drinks very reasonably priced. However the room was very dated & not that clean, certainly needs a refresh, & this was a canal side balcony room on the fifth floor with a jacuzzi bath. The balcony itself was dirty, with loose flags & large cobwebs not somewhere that nice to sit out on & this was middle of June. Also really disappointed with breakfast, vastly different quality from the bar food, overall poor with very little hot choices for vegetarians if they also don’t eat eggs. No hash browns or mushrooms, toast pre cooked & sat under a heat lamp to dry out. Although we paid extra for full English breakfast we didn’t bother with it on the second day & went a local pub instead, a lot better choice available & a lot nicer food. Overall I was disappointed with the Mill Spa, as a hotel, but would certainly stop by for lunch & a drink but wouldn’t stay there again, until rooms are updated, refreshed with hopefully air conditioning added.
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Toby
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

In a good spot, close to the city centre (about 5-10 mins walk). Friendly reception staff and very convenient parking across the road.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was easy and efficient, lovely clean room overlooking the canal. Staff at breakfast and in the bar were helpful and always polite. Can't wait to book again.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was clean well situated
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