What do past guests say about The Mill Hotel & Spa?

The Mill Hotel & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Mill Hotel & Spa

Name: The Mill Hotel & Spa
Address: Milton Street, Cheshire West and Chester, England, CH1 3NF, Milton Street, CH1 3NF, England
Rating: 8.6

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8.6

/10

Very Good

2,495 reviews

What Guests Say About Their Stay

Janet

10.0

/ 10

Room was lovely, quite large, overlooking the river, very clean , bed was really comfy. Breakfast was lovely, given the option for times , staff friendly.

Carol

10.0

/ 10

Beautiful hotel, staff at reception great. Room was huge but very very hot! Small fan provided but noisy and way too small. Fan on a stand needed. Amenities were brilliant lovely pool area so relaxing. Had 2 x treatments at the spa, they were amazing. Highly recommend

Richard

10.0

/ 10

Excellent staff behind the bar,young lady at the bar offered to assist caring the drinks to our table rather than me having a tray more than once and then saying the table needed to be cleaned as in her eyes it was dirty . Nothing seemed to to much trouble from the staff during our stay. Breakfast as good as I’ve seen bar prices I expected to be dearer did not disappoint Overall we will be returning in the near future as an excellent place to stay a place that promotes tourism in Chester . Thank you on behalf of myself and my wife

In the Area

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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

This accommodation offers:

Indoor pool

Steam room

Laundry service

Parking

Luggage storage

Elevator

Health club

Fitness center

Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF

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Discover More About The Mill Hotel & Spa

General
Near Chester City Walls

Location
With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.3 mi (5.3 km) from Chester Zoo and 7 mi (11.3 km) from Cheshire Oaks Designer Outlet.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Town Hall Square - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Chester Market - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
St Paul's Church - 1 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 54.6 km / 34 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

All facilities in The Mill Hotel & Spa

Facility

Indoor pool

Steam room

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Things to Do

Health club
Indoor pool
Spa
Sauna
Steam room

Food and Drinks

Breakfast
Snack bar

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Multilingual staff
24-hour Receptionist

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 06:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa	132
Number of floors in The Mill Hotel & Spa	5
Another facilities in The Mill Hotel & Spa	Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What is normal check-in & check-out time at The Mill Hotel & Spa?

The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00

Does The Mill Hotel & Spa provide breakfast?

Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Mill Hotel & Spa?

The Mill Hotel & Spa is a 3.0-star hotel.

How many floors does The Mill Hotel & Spa have?

The Mill Hotel & Spa has 5 floors.

How many rooms are available at The Mill Hotel & Spa?

The Mill Hotel & Spa has 132 rooms in total.

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More Reviews from Other Guests in The Mill Hotel & Spa

Overall Ratings & Reviews The Mill Hotel & Spa

Other sources (2,495)

8.6

Very Good

From 2,495 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

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Traveler Reviews The Mill Hotel & Spa

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Top reviews

Paul

with Partner

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a perfect location, right by the canal and just a short walk from the city centre. The room we had was a lovely big room and clean. There was a great choice for breakfast however the hot choices could do with being hotter. Every staff member we came into contact with were friendly and helpful.

Janet

with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room was lovely, quite large, overlooking the river, very clean , bed was really comfy. Breakfast was lovely, given the option for times , staff friendly.

Carol

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Laura

with Partner

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The location and parking were incredibly handy for exploring Chester and the wider area. The staff were helpful and the breakfast was great.

Richard

with Partner

10.0

/10

Reviewed 13 week(s) ago

Super stay at the Mill, lovely comfortable room,great breakfast included and we were very impressed with the service by all the staff! Great location by the canalside and an easy stroll for the city walls and shops etc. We reccomend the Mill 100%

Louise

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel and location in Chester. Would definitely recommend.

Martyn

with Partner

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is situated in a good location with an easy walk into the city centre and room was generally clean and well maintained. Staff were polite on the check in desk. Overnight the room was very hot indeed and the window only opened a very small amount meaning very little, if any, draught was able to get into the room. This meant a very hot sleep and was uncomfortable at times. The shower in the room had a rain type head although the water pressure was very poor meaning that the overall experience left a lot to be desired. Breakfast was ok. The range of food on offer was hot although quite limited in choice, esp for the full English option with no tomato, mushroom, hash brown, black pudding etc on offer only sausage, bacon, egg, beans and tiny potato cubes. There was a choice to have croissants as well however when we arrived there were none available and were only brought out once we had finished our cooked breakfast.

Kevin

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic breakfast, massive room, lovely setting at side of the canal, 2 mins walk to the city centre.

PAMELA

Friends and family with Friends

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Our Breakfast was good, the Bar was pleasant,the room was clean and the staff were helpful. Unfortunately the room was quite small but there was no Aircon and the temperature inside and out was probably 28° even with a room fan. The bathroom was even hotter, the toilet didn't flush properly and the toilet seat wouldn't stay up. Also there was no way of recharging a phone or laptop unless you took a plug with you. I did go to reception to complain, and they sent a plumber within 30 mins to sort out the toilet problems. He solved the problem with the toilet seat but couldn't sort out the flushing problem, so they asked us if we wanted to move to another room and we agreed. The new room was better but still way too hot even with two fans going at full blast, so that was 2 nights with hardly any sleep. All I can say is "never again!"

Audrey

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

This was set right by the Canal with easy access to Chester centre. It is good for somewhere to have as a base. Swimming Pool,Sauna and steam were great! Breakfast was busy, but you booked a slot. Definitely need to keep to time 🙂 overall enjoyed my stay.

Caroline

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly on arrival and willing to help with queries . The room was stifling hot the window wouldn’t stay open to its intended maximum opening and the fan was pretty useless . The room was small, and bathroom Internal so that was unbearably hot . We went to use the pool after checking opening times to be told no one could use it as there was glass in it . Breakfast was ok .

Philip

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay, AC would have been nice,

Sean

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lovely Spa & great central location

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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