The Mill Hotel & Spa

Hotels
8.8
/10
Very Good
2,220 reviews

What Guests Say About Their Stay

Laine

10.0
/ 10
All staff lovely and friendly, room clean and everything we needed. Bathroom a little tired. Food in bar was excellent.

Steven

10.0
/ 10
Very impressed with this hotel from start to finish, The staff were awesome very accommodating with any requests and of course the facilities are great. Thank you

Amanda

10.0
/ 10
The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend
In the Area
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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF
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Lobby 2 The Mill Hotel & Spa

Discover More About The Mill Hotel & Spa

General


Near Chester City Walls

Location


With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Newgate - 0.9 km / 0.6 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi
Old Dee Bridge - 1.3 km / 0.8 mi
Chester Racecourse - 1.4 km / 0.9 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 55.8 km / 34.7 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

All facilities in The Mill Hotel & Spa

Bar, Cafe and Lounge The Mill Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool The Mill Hotel & Spa
Swimming Pool
Entertainment Facility The Mill Hotel & Spa
Entertainment Facility
Fitness Center The Mill Hotel & Spa
Fitness Center
Common Space The Mill Hotel & Spa
Common Space

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa
132
Number of floors in The Mill Hotel & Spa
5
Another facilities in The Mill Hotel & Spa
Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What are available facilities at The Mill Hotel & Spa?
There are top facilites at The Mill Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mill Hotel & Spa?
The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does The Mill Hotel & Spa provide breakfast?
Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Mill Hotel & Spa have?
The Mill Hotel & Spa is a 3.0-star hotel.
How many floors does The Mill Hotel & Spa have?
The Mill Hotel & Spa has 5 floors.
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More Reviews from Other Guests in The Mill Hotel & Spa

8.8
Very Good
From 2,220 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had quick check in and room ready before 3 pm. Room very warm and spacious. Saw a couple of cobwebs in corners on ceiling however. The tea and coffee facilities were good but the kettle didn''t switch off automatically and kettle lid didn' t stay on very well which was a hazzard. We were a little disappointed to find that our bed had not been made even though the cleaner had been in as teacups had been washed. This hadn't been an issue on a previous stay however.
Read More
Desmond
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location beside the canal. Close to train and bus stations. Really friendly staff. Good spa and gym. Breakfast was good but staff were busy and looked stressed.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

N/A
Wieslawa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was good , breakfast really tasty staff were amazing . Bar staff were also amazing shout out to Henry who made my wifes espresso martinis thank you sir. Reception staff so friendly and helpful Now my only moan is the room , it was very clean but i could hear ever footstep from the room above Tv in another room . Overall it was really nice hotel and i would stay again but i would probably upgrade room
Read More
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was small but adequate for our needs - perhaps a shelf in bathroom for cosmetics / toothbrushes etc and a coat hanger rail in the room itself
Laine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All staff lovely and friendly, room clean and everything we needed. Bathroom a little tired. Food in bar was excellent.
Jeffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, great breakfast, loved the workout space and pool
Steven
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very impressed with this hotel from start to finish, The staff were awesome very accommodating with any requests and of course the facilities are great. Thank you
brian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the room we had was a bit small but was ok clean and noise free
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good breakfast Fantastic location for town centre, good car parking, pity it wasn't included in the price of the hotel booking, extra £12 per night Rooms a little dated but clean
Annette
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service, breakfast , spa and hotel are great. We just initially ended up with a bad room, that hadn’t been done up and was very dated and shabby. Reception moved us to a better room on 2nd day.
Sheila
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was clean and spacious. There was a chair in the room in poor condition that needed to be removed and replaced but otherwise it was comfortable. There is an excellent gym and a small but good hotel pool. I didn't use the spa but there is one at the hotel. Parking is expensive at GBP12 overnight but this may be standard for Chester. Breakfast is a buffet, food was plentiful and hot. The staff members were welcoming and helpful throughout the hotel.
Read More
Lesley
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff very friendly. Good gym and pool facilities. Breakfast options good.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff in the breakfast room food good
Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice.
Read More
George
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

One night fadt check-in
Colleen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location for shopping in Chester
THEO
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room 430 - whilst the bedroom was lovely and generous and clean - the bathroom was small and frustrating. Nowhere to put toiletries, nowhere to hang towels. Handbasin was small and you could not bend forward when cleaning teeth as you’d hit your head on the glass shelf. Shower cubicle was very very small indeed and the controls for the shower was a large bulging control that ate into that space - cubicle was so small you kept hitting your elbows on the wall or shower screen. Overall the hotel is excellent but this bathroom let it down badly.
Read More
Corinne
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants.
Number of reviews per page
20
40

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Others 4 The Mill Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
8.8
Very Good
From 2,220 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We had quick check in and room ready before 3 pm. Room very warm and spacious. Saw a couple of cobwebs in corners on ceiling however. The tea and coffee facilities were good but the kettle didn''t switch off automatically and kettle lid didn' t stay on very well which was a hazzard. We were a little disappointed to find that our bed had not been made even though the cleaner had been in as teacups had been washed. This hadn't been an issue on a previous stay however.
Read More
Desmond
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location beside the canal. Close to train and bus stations. Really friendly staff. Good spa and gym. Breakfast was good but staff were busy and looked stressed.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

N/A
Wieslawa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was good , breakfast really tasty staff were amazing . Bar staff were also amazing shout out to Henry who made my wifes espresso martinis thank you sir. Reception staff so friendly and helpful Now my only moan is the room , it was very clean but i could hear ever footstep from the room above Tv in another room . Overall it was really nice hotel and i would stay again but i would probably upgrade room
Read More
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was small but adequate for our needs - perhaps a shelf in bathroom for cosmetics / toothbrushes etc and a coat hanger rail in the room itself
Laine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All staff lovely and friendly, room clean and everything we needed. Bathroom a little tired. Food in bar was excellent.
Jeffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, great breakfast, loved the workout space and pool
Steven
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very impressed with this hotel from start to finish, The staff were awesome very accommodating with any requests and of course the facilities are great. Thank you
brian
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the room we had was a bit small but was ok clean and noise free
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good breakfast Fantastic location for town centre, good car parking, pity it wasn't included in the price of the hotel booking, extra £12 per night Rooms a little dated but clean
Annette
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service, breakfast , spa and hotel are great. We just initially ended up with a bad room, that hadn’t been done up and was very dated and shabby. Reception moved us to a better room on 2nd day.
Sheila
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was clean and spacious. There was a chair in the room in poor condition that needed to be removed and replaced but otherwise it was comfortable. There is an excellent gym and a small but good hotel pool. I didn't use the spa but there is one at the hotel. Parking is expensive at GBP12 overnight but this may be standard for Chester. Breakfast is a buffet, food was plentiful and hot. The staff members were welcoming and helpful throughout the hotel.
Read More
Lesley
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff very friendly. Good gym and pool facilities. Breakfast options good.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were absolutely lovely so pleasant . Had a very relaxing stay with an excellent salt scrub in the spa . Highly recommend
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff in the breakfast room food good
Carl
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice.
Read More
George
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

One night fadt check-in
Colleen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location for shopping in Chester
THEO
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room 430 - whilst the bedroom was lovely and generous and clean - the bathroom was small and frustrating. Nowhere to put toiletries, nowhere to hang towels. Handbasin was small and you could not bend forward when cleaning teeth as you’d hit your head on the glass shelf. Shower cubicle was very very small indeed and the controls for the shower was a large bulging control that ate into that space - cubicle was so small you kept hitting your elbows on the wall or shower screen. Overall the hotel is excellent but this bathroom let it down badly.
Read More
Corinne
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants.
Number of reviews per page
20
40