The Mill Hotel & Spa

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8.6
/10
Very Good
2,403 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
Excellent location, breakfast really good, bedding and towels spotless, pool well maintained and changing facilities were good. Drinks in the bar were expensive but quite normal in a hotel like this. Only criticism we had was our bathroom although it was clean it was dated and the washbasin was cracked.

John

10.0
/ 10
Room very nice with a balcony but no air conditioning (broken down???). It was very hot all night even though we had a fan supplied in every room. Opened the balcony door all night even though there were pigeons dropping litter outside

Anne

10.0
/ 10
A very enjoyable stay. Helpful and friendly staff, comfortable room, good restaurant - recommend highly.
In the Area
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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF
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Lobby The Mill Hotel & Spa
Lobby 2 The Mill Hotel & Spa

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General
Near Chester City Walls

Location
With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Newgate - 0.9 km / 0.6 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi
Old Dee Bridge - 1.3 km / 0.8 mi
Chester Racecourse - 1.4 km / 0.9 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 55.8 km / 34.7 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

All facilities in The Mill Hotel & Spa

Bar, Cafe and Lounge The Mill Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool The Mill Hotel & Spa
Swimming Pool
Entertainment Facility The Mill Hotel & Spa
Entertainment Facility
Fitness Center The Mill Hotel & Spa
Fitness Center
Common Space The Mill Hotel & Spa
Common Space

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa
132
Number of floors in The Mill Hotel & Spa
5
Another facilities in The Mill Hotel & Spa
Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What are available facilities at The Mill Hotel & Spa?
There are top facilites at The Mill Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mill Hotel & Spa?
The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does The Mill Hotel & Spa provide breakfast?
Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Mill Hotel & Spa have?
The Mill Hotel & Spa is a 3.0-star hotel.
How many floors does The Mill Hotel & Spa have?
The Mill Hotel & Spa has 5 floors.
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More Reviews from Other Guests in The Mill Hotel & Spa

8.6
Very Good
From 2,403 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

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Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely room nice food and lovely staff
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel did provide a fan for the room given the heat outside however it was noisy and prevented a good night sleep
Gareth
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely stay will book again
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent location, breakfast really good, bedding and towels spotless, pool well maintained and changing facilities were good. Drinks in the bar were expensive but quite normal in a hotel like this. Only criticism we had was our bathroom although it was clean it was dated and the washbasin was cracked.
Denise
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very noisy room due to traffic. Very poor sleep due to it being warm and needing window open. Would not want to stay on that side again
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room very nice with a balcony but no air conditioning (broken down???). It was very hot all night even though we had a fan supplied in every room. Opened the balcony door all night even though there were pigeons dropping litter outside
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Len and Diana
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel and food were fine. The staff were most helpful. The only downside was the size of the room and the way it was fitted out. It was more like an overnight airport hotel than a city one. No wardrobe, no drawers, just a few coat hangers on a rail and two very small shelves. Suitable for simply leaving things in a suitcase and dressing from that.
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Zelda
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Location great, added bonus of parking at £12 per night. Good selection for breakfast although the sausages weren’t the best quality. Staff all pleasant and hotel generally clean. Very comfortable bed. Would definitely stay again.
Katrina
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

When we went in to the room everything look ok. However, on closer inspection the place needed a good clean. The shower is one that runs off the bath taps, very out dated. When stood in the bath having a shower the bath makes a lot of noise with any movement. The windows have a lock mechanism for safety however, we woke up in the middle of the night and felt like we were in Egypt it was that hot. The bathroom needs a lot of work, new shower fitting, regrouting and the sealant is all moldy. We only noticed once we had slept in the bed (the sheets moved) but the mattress was covered and I mean covered in stains. Had we noticed it on arrival I would of asked to be moved. On the day we checked out the extractor fan was blowing out a huge amount of dust all over the toilet. Staff are very pleasant and friendly. There also wasnt much selection for breakfast and it was average. It's a shame really as this hotel is in a good location but we will not be back.
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Nigel
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice stay again at The Mill Hotel & Spa for 2 nights. Great Central location for lots of bars/restaurants/shopping/bar walls and nearby North Wales coastline. Comfortable bed, a good size room but a few cobwebs in the room which surprised us as usually it's spotless. Tea & coffee + biscuits in the room plus a fan which we used to cool the room on an evening. Love the bar & staff with a good choice of beers but disappointed with the food menu in the bar & restaurant, very limited choices which wasn't this bad on previous visits. But there are plenty of eateries in the City so not inconvenienced to much. Good car parking & friendly reception team. Will stay again hoping the menus improve.
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Sharra
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A very comfortable room
Amanda
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were lovely, breakfast was very busy but OK, bar was good
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A very enjoyable stay. Helpful and friendly staff, comfortable room, good restaurant - recommend highly.
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was fantastic.. everything we wanted and more
Emma
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent spa and health facilities The room was a little faded, dust in the corners and spider webs hanging from the light fittings. Breakfast was OK, but not the best
Stephen
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms were boiling hot. Rooms needed air-conditioning
Carla
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was lovely and well positioned in Chester town with parking (although you have to pay extra). Nothing was too much trouble for the staff. Breakfast was tasty and plentiful. The spa pool was small but adequate. You need to pick your times if you’re a keen swimmer. However there is a steam, sauna & jacuzzi. We had a room with a balcony on the 5th floor and a jacuzzi bath. Well worth the extra money. Only issue we could see was there was only 1 lift for all rooms so you could often be waiting a while. Stairs are available (but no good if you’re less able to walk) All in all we would definitely recommend this hotel
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Tracey
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This hotel is fantastic location , great parking , good breakfast . Albeit it is quite high priced for a hired that is quite tired and the rooms need updating . A reward programme for returning guests would be good .
Liam
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was such a disappointment. The hotel reception is the nicest part, the rooms, or at least the rooms we were in across the bridge were so dated and dull. It was the hottest day of the year and the only place in the hotel with air con was the reception desk. The pool and jacuzzi was nice but not worth going back for. So much better value out there.
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Number of reviews per page
20
40

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