The Mill Hotel & Spa

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8.6
/10
Very Good
2,424 reviews

What Guests Say About Their Stay

Brian

10.0
/ 10
Brilliant location for bus, rail and city centre all a short walk away. We would definitely recommend a short break here. We will definitely stay here again. Love Chester.

Linda

10.0
/ 10
Our room was on 4th floor. Two single beds in room. Thankful there was a desk fan in situ as was so very hot during our stay. Room was small but adequate for our needs and as it was only for one night it didn’t feel like we had no space. The bathroom, although quite dated, was very clean and tidy. The shower was set via the taps which did get bit tricky. Was just at temp I liked then as I was washing my hair, it went quite cold, which under the circumstances and how hot it was, it was quite refreshing, but had the outside been a cooler season it wouldn’t have been taken quite so kindly. The shower head was only small but pressure was very good. The shower was over bathtub & Shower curtains are something I thought had gone well out of date but they were lovely white clean new looking so no big issue. We didn’t eat In Hotel but went to a Chinese all you can eat just a short walk away ( Slowboat) where everything is cooked to order and was absolutely gorgeous food, so pleased we went there. The breakfast within the Mill Hotel was adequate. The situation of the Hotel is great for walking into the centre, along the canal. The only downside for us was that there was no fridge in room, which would have been very welcome considering the weather, as we couldn’t keep any drinks cold in room, but despite this we would definitely not hesitate to stay at The Mill again.

Sara

10.0
/ 10
Lovely property with a history we learnt about on the Chester bus tour, the hotel is perfect and rooms are big and well thought out. Ours had a living area with sofa. The usual tea and coffee etc provided in the room. Spacious bathroom, with good shower over the bath. Good mattress, pillows and such soft sheets. Breakfast was a mix of full english and continental buffet style. All the staff, in svery capacity were friendly and very helpful. Highly recommend a stay..next time I shall try the spa element too!
In the Area
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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF
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Lobby The Mill Hotel & Spa
Lobby 2 The Mill Hotel & Spa

Discover More About The Mill Hotel & Spa

General
Near Chester City Walls

Location
With a stay at The Mill Hotel & Spa in Chester, you'll be a 3-minute drive from Chester City Walls and 8 minutes from Chester Zoo. This spa hotel is 7 mi (11.3 km) from Cheshire Oaks Designer Outlet and 0.6 mi (1 km) from Grosvenor Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Town Hall Square - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Chester Market - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Newgate - 0.9 km / 0.6 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
Dewa Roman Experience - 1.1 km / 0.7 mi
Grosvenor Museum - 1.2 km / 0.8 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 54.6 km / 34 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

All facilities in The Mill Hotel & Spa

Swimming Pool The Mill Hotel & Spa
Swimming Pool
Entertainment Facility The Mill Hotel & Spa
Entertainment Facility
Fitness Center The Mill Hotel & Spa
Fitness Center
Common Space The Mill Hotel & Spa
Common Space
Lobby The Mill Hotel & Spa
Lobby

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa
132
Number of floors in The Mill Hotel & Spa
5
Another facilities in The Mill Hotel & Spa
Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What are available facilities at The Mill Hotel & Spa?
There are top facilites at The Mill Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Mill Hotel & Spa?
The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does The Mill Hotel & Spa provide breakfast?
Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Mill Hotel & Spa
The Mill Hotel & Spa has a 3.0-star rating.
How many floors does The Mill Hotel & Spa have?
The Mill Hotel & Spa has 5.
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More Reviews from Other Guests in The Mill Hotel & Spa

8.6
Very Good
From 2,424 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

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Traveler Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location Breakfast staff lovely Car park ideal
Graham
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel would recommend for races
Terry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room excellent location nice staff lovely bar area 👍
SL
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room temperature need air conditioner. Bathrooms need cool water. Fan not good.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast and bar areas good, food a d service good, room showing its age and needs updating, location for town centre and canal walks ideal, overall for price of room it was average
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Brilliant location for bus, rail and city centre all a short walk away. We would definitely recommend a short break here. We will definitely stay here again. Love Chester.
Steve
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Visited in the middle of heat wave, unfortunately no air con - the portable fan in room was poor so asked at reception for a replacement. Within minutes housekeeping arrived with a new fan & also released the lock on the window to allow more fresh air flow into the room. Great location for exploring Chester city
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was on 4th floor. Two single beds in room. Thankful there was a desk fan in situ as was so very hot during our stay. Room was small but adequate for our needs and as it was only for one night it didn’t feel like we had no space. The bathroom, although quite dated, was very clean and tidy. The shower was set via the taps which did get bit tricky. Was just at temp I liked then as I was washing my hair, it went quite cold, which under the circumstances and how hot it was, it was quite refreshing, but had the outside been a cooler season it wouldn’t have been taken quite so kindly. The shower head was only small but pressure was very good. The shower was over bathtub & Shower curtains are something I thought had gone well out of date but they were lovely white clean new looking so no big issue. We didn’t eat In Hotel but went to a Chinese all you can eat just a short walk away ( Slowboat) where everything is cooked to order and was absolutely gorgeous food, so pleased we went there. The breakfast within the Mill Hotel was adequate. The situation of the Hotel is great for walking into the centre, along the canal. The only downside for us was that there was no fridge in room, which would have been very welcome considering the weather, as we couldn’t keep any drinks cold in room, but despite this we would definitely not hesitate to stay at The Mill again.
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Sheena
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is well situated a short walk from the town. I've stayed once before. I booked a balcony room this time with canal view, complete waste of money. You could see the canal by leaning over the balcony. The balcony itself wasn't a nice space. It needed a good clean and sprucing up. Our room was very spacious, unfortunately, not very clean and again, needed sprucing up. This was reported on arrival and apparently someone was sent to clean it, but this wasn't evident. The bathroom was spacious with a shower over the jacuzzi bath. The bathroom and bedroom were very hot and the fan provided didn't make much difference, this wasn't a deal breaker though as it was a very warm weekend. The staff were friendly and attentive. The breakfast was good with a choice of cereals, fruit, yogurt, toast with preserves and a cooked breakfast available. I will probably stay again if I get a good deal, but wouldn't pay extra for a balcony.
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Sara
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely property with a history we learnt about on the Chester bus tour, the hotel is perfect and rooms are big and well thought out. Ours had a living area with sofa. The usual tea and coffee etc provided in the room. Spacious bathroom, with good shower over the bath. Good mattress, pillows and such soft sheets. Breakfast was a mix of full english and continental buffet style. All the staff, in svery capacity were friendly and very helpful. Highly recommend a stay..next time I shall try the spa element too!
Read More
Pete
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms were a little dated and could have been better with the introduction of some aircon units.
Jayne
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent stay. Would definitely recommend the hotel. Jayne and Alan
George
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location with parking on site. Pool and spa were great, breakfast was lovely. Only downside, the tv was too old to use our fire stick. Would defo stay again.
Dr. Solomon Saawan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location
John
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel staff and amenities excellent but rooms not suitable for the summer weather we are experiencing at the moment as there is no air conditioning the the rooms which makes it impossible to have a decent sleep. should be ok during the winter months
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Couldn’t fault the accommodation. Nice food, friendly staff and excellent location right at side of the canal .
Andrea
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was allocated a tiny room with no air conditioning. Shower also didn't work. In fairness, when i reported problems, staff quickly put it right. I paid £288 for 2 rooms which i feel were very substandard. However staff were excellent and food was good.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed for 3 nights Had a lovely stay Like home from home Would stay again
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely room nice food and lovely staff
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel did provide a fan for the room given the heat outside however it was noisy and prevented a good night sleep
Number of reviews per page
20
40

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Bedroom 4 The Mill Hotel & Spa

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