What do past guests say about The Mill Hotel & Spa?

The Mill Hotel & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Mill Hotel & Spa

Name: The Mill Hotel & Spa
Address: Milton Street, Cheshire West and Chester, England, CH1 3NF, Milton Street, CH1 3NF, England
Rating: 8.8

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8.8

/10

Very Good

2,336 reviews

What Guests Say About Their Stay

Mark

10.0

/ 10

The location of the hotel was excellent for the train station and town centre The room probably needs updating the bathroom especially had a noisy extractor fan and the bath was flimsy. Lovely spa and breakfast was nice to

Karen

10.0

/ 10

Well run hotel with everything a high standard. Loved the pool and free breakfast.

Andrew

10.0

/ 10

Beautiful spot on the canal just outside the city walls. Easy walk from the train station. Excellent breakfast buffet

In the Area

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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Mill Hotel & Spa

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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF

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Discover More About The Mill Hotel & Spa

General

Near Chester City Walls

Location

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Newgate - 0.9 km / 0.6 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi
Old Dee Bridge - 1.3 km / 0.8 mi
Chester Racecourse - 1.4 km / 0.9 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 55.8 km / 34.7 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

All facilities in The Mill Hotel & Spa

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Things to Do

Health club
Indoor pool
Spa
Sauna
Steam room

Hotel Services

Laundry service
Newspaper in lobby
Luggage storage
Multilingual staff
24-hour Receptionist

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Food and Drinks

Breakfast
Snack bar

Connectivity

LAN Internet
Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 06:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 06:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa	132
Number of floors in The Mill Hotel & Spa	5
Another facilities in The Mill Hotel & Spa	Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked question in The Mill Hotel & Spa

What are available facilities at The Mill Hotel & Spa?

There are top facilites at The Mill Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Mill Hotel & Spa?

The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00

Does The Mill Hotel & Spa provide breakfast?

Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Mill Hotel & Spa

The Mill Hotel & Spa has a 3.0-star rating.

How many floors does The Mill Hotel & Spa have?

The Mill Hotel & Spa has 5.

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More Reviews from Other Guests in The Mill Hotel & Spa

Overall Ratings & Reviews The Mill Hotel & Spa

Other sources (2,336)

8.8

Very Good

From 2,336 reviews

Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.4

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Traveler Reviews The Mill Hotel & Spa

Number of reviews per page

Top reviews

Mark

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Karen

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Well run hotel with everything a high standard. Loved the pool and free breakfast.

Andrew

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful spot on the canal just outside the city walls. Easy walk from the train station. Excellent breakfast buffet

David

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Lovely clean room,comfortable bed,and hot drinks facility. Bar had good selection of drinks and staff very helpful. Breakfast bar good variety and quality of food. Restaurant staff very friendly and helpful. At time of our visit weather hot and outside seating limited,but we were lucky, Overall an excellent visit and convenient to the city - a 10 to15 minute walk to the clock gate.

Jacqueline

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great spa and breakfast!!

Joanne

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A lot of money for the standards. Broken glass near the outside seating areas clearly left from the night before. The hotel is dated and could do with being modernised. The full English breakfast was awful - undercooked, fatty and tasteless bacon, poor quality sausages, cold toast, no mushrooms was just unappealing.

Richard

Friends and Family with Friends

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Room was standard, no air con but did provide a fan. Shower was a little low for tall people. Car Park was great & were able to use gym to change for races even though room wasn’t ready to go in

Harry

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This is not a full English breakfast no mushrooms no hash browns And tea pots need need a clean

Terry

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great position. Short walk to train / bus station. Short walk into center. Good Health Club with lane swimming. Good breakfast.

david

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good

Amanda

Friends and Family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Really nice hotel and spa this was my second visit. Close to the shops and pubs. Staff are really friendly. Breakfast was really nice. Will defo go back

Lyn

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Cannot complain anything about staying at the mill. We had a balcony room which over looked the canal, it was nice and cool in the hot weather we have just had. Staff where friendly nothing was too much trouble. Breakfast was good, only complaint is no hash browns or mushrooms which i like on a breakfast. We would recommend this place to anyone staying in Chester. We will be staying here again in the future.

Keith

with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The shower in the room and wash hand basin were very small , other than that it was clean and tidy and the staff were excellent

Wesley

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great location and convenient to the Old City. The staff were accommodating. The room was comfortable and clean.

Michele

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

When I booked the room it was for myself and my 15 year old granddaughter. I was offered a king size bed. When we got to the room it was a double bed. We couldn't open the window on a very warm night. A small fan was in the wardrobe which wasnt efficient at all. Spent a very uncomfortable night.

Bethany

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The room was pretty much clean, not perfect but well maintained. The staff were so helpful and friendly. I enjoyed breakfast every morning and having the option to use the bar until late, this was particularly helpful when wanting a cold drink when I came in after a day of exploring. Helpfully close to the station and town, many places and sights within walking distance. Didn't get a chance to use the spa but would love to go back to try it. Overall great hotel and would definitely book again.

Ruth

with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, did what it needed to do a bed with an ensuite. Felt very dated. Complimentary breakfast was delicious, and the gym had basic equipment but good enough to get a good gym session in. Extremely gorgeous location and perfect for going into Chester. Reasonable car park price. Only negative was I didn’t appreciate being asked for my card details - account expiry and cvc outline publicly and was not told how it would be stored or removed. I feel that there was a slight breech to gdpr and froze my card afterwards. I asked to give the receptionist my card once I realised they wanted such sensitive information. Would’ve preferred a bit more transparency and discretion. But all in all an ok stay. Thank you

Lawrence

Friends and Family Family

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Some of the rooms are a little dated but serviceable and they are reasonably priced. Warning about the shower in my room it was over a small bath so not much room for manoeuvre and the shower gel dispenser stuck out with sharp corner's as I found out and have a nasty bruise on my upper arm after catching myself on it, these should all be changed . Location very central.

Samantha

with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good location and parking. Room dated, carpet few stains. No air conditioning, no iron, but asked reception and received in 10 mins. Bed base dated. Good balcony although could do with a bit of a clean also

Tamar

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Overall stay was ok and staff were friendly and professional. Very handy for station and city centre Room was quite small and squeezing round bathroom door was awkward. Mattress was too hard.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.