磨坊 Spa 酒店

Room....window lock was faulty, marks on the table, lamps offered usb connection but didnt work, wifi was terrible.felt like we was in a completely different hotel right at the end of a corridor next to the road. Room was to warm even though there wasnt any radiator on but couldn't open the window due to traffic noise. Staff....breakfast needs improving, coffee was cold, the lady that brought it over spilt the milk, didnt apologised or wipe it up, a coffee machine would be better in my opinion, asked for another coffee and had to wait 10 minutes and had to ask where it was. Toast was made for you but because it was just there it was cold and hard, Never used the amenities only there for two nights. Wouldn't stay again

Nice clean room, quiet hotel, friendly staff. Breakfast was a nice inclusion and they were able to cater for gluten free toast ect with no trouble. Good location and great secure, easy to use parking.

Beliggenhed - rent

Great location lovely hotel nice and clean great breakfast good internet would definitely stay there again

The staff were very pleasant and efficient. A problem with the shower (too hot) was sorted in minutes,

Room basic but very clean and tidy .Great location . Staff friendly Car park charges a bit high .

As always hotel was excellent room was clean and we were upgraded as we have stayed there many times. We had a bar meal which was excellent as we didn’t fancy anything on the main dining room menu. All in all a very good stay

The room was adequate for our 3 day stay.The room was very clean but bathroom was a bit small

Good facilities, polite staff, very clean

The room was clean, my first visit to Chester, the Hotel seems to be very well situated

The staff were amazing. The room was clean. It need modernising a little bit.

The room was clean and comfortable, any of the team we spoke to were charming. The breakfast was well cooked. There is secure parking.

The location of this hotel was fantastic, a short 10 minute walk into the centre. The hotel and room however was a little dated and our twin room could have done with a refurb. The food for breakfast was lovely with friendly service and the hotel pool and spa was a welcome addition and well kept. For the price we paid it was a very good central hotel and a good base for exploring Chester.

Great room great staff fantastic location and excellent breakfast would definitely recommend and stay there again

A gorgeous hotel, friendly staff and room was spotless. Thank you for a lovely stay.

Staff extremely friendly and very helpful. Food great and gym a real pleasure. I’ll return.

Spa is brilliant

The room was clean and a reasonable size considering it had both a double and a single in it. The staff were very friendly. My only issue was the bathroom. The water pressure was poor and the shower head over the bath was very low, as pipes had been boxed in.

Room was in a poor state and in need of refurbishment we did request another room but the one they said was last one we had left was worse than the original. The hotel has only one lift and this was completely overtaken with staff moving laundry and cleaning equipment from floor to floor not acceptable.

The receptionist was very helpful when we reported a fault with our shower, and she arranged for us to move rooms and upgraded the room.