The Mill Hotel & Spa

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8.6
/10
Very Good
2,500 reviews

What Guests Say About Their Stay

Geoffrey

10.0
/ 10
We liked it a lot and would stay again. The room was fine although a bit dated but the facilities, breakfast, location and price more than made up for that. The staff were helpful and attentive.

Caroline

10.0
/ 10
We had a great 3 night stay from start to finish! We will be back! We loved:- Great location Reception / lounge area Canalside room views Friendly, warm welcome! Helpful, cheerful staff! Disabled parking area Offer of room near lift to make it easier for my disabled Mum Moveable shower with good temperature & power controls Comfy beds USB plugs, great to have plugs by each bedside! Blind easy to use, worked well! Fans provided, they are needed, even on canalside! Bathroom cupboard a nice touch! Noise levels lower than expected, quite sound-proofed! Lovely pool, spa & excellent steam room! Better than most we've tried. Swimwear dryers provided. Good housekeeping! Breakfast perfectly adequate, staff very accommodating. Tea & coffee served at your table! Toast done to your liking on request if the toast out isn't to your liking! Restaurant tables nicely spaced out. Breakfast ran very smoothly, well organised & staffing levels very good! Loved seeing all the ducks & 2 ducklings! What could further enhance our enjoyment:- Room lovely but a bit too small, narrow. A bit more storage / drawers Corner shelf in shower as nowhere to put any toiletries Oversink ledge in bathroom Some other seasonal fresh fruit at breakfast rather than tinned fruit in syrup which is unsuitable for diabetics. Atmosphere lacking in restaurant in evening. Vases / tealights to make it feel a bit more special? Please provide French mustard or choice of sauces. Sauna out of action

Phil

10.0
/ 10
Very nice hotel on the canal and right in the middle of Chester to be able to easily explore the city
In the Area
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Milton Street, Cheshire West and Chester, England, CH1 3NF

Main Facilities

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This accommodation offers:
Indoor pool
Steam room
Laundry service
Parking
Luggage storage
Elevator
Health club
Fitness center
Staying at The Mill Hotel & Spa is a good choice when you are visiting Cheshire West and Chester. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Mill Hotel & Spa

Milton Street, Cheshire West and Chester, England, CH1 3NF
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Lobby The Mill Hotel & Spa
Lobby 2 The Mill Hotel & Spa

Discover More About The Mill Hotel & Spa

General
Near Chester City Walls

Location
With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. This spa hotel is 3.3 mi (5.3 km) from Chester Zoo and 7 mi (11.3 km) from Cheshire Oaks Designer Outlet.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Grosvenor Park - 0.6 km / 0.4 mi
The Rows of Chester - 0.6 km / 0.4 mi
Eastgate Clock - 0.7 km / 0.4 mi
Chester Town Hall Square - 0.7 km / 0.4 mi
Chester Cathedral - 0.7 km / 0.5 mi
Storyhouse - 0.8 km / 0.5 mi
Chester Town Hall - 0.8 km / 0.5 mi
Chester City Walls - 0.8 km / 0.5 mi
St John the Baptist Church - 0.8 km / 0.5 mi
Chester Market - 0.8 km / 0.5 mi
Roman Amphitheatre - 0.9 km / 0.5 mi
Chester Roman Gardens - 0.9 km / 0.6 mi
St Paul's Church - 1 km / 0.6 mi
Grosvenor Museum - 1.2 km / 0.8 mi
University of Chester - 1.2 km / 0.8 mi

The nearest airports are:
Chester (CEG-Hawarden) - 16.3 km / 10.1 mi
John Lennon Airport (LPL) - 41.5 km / 25.8 mi
Manchester Airport (MAN) - 54.6 km / 34 mi

The preferred airport for The Mill Hotel & Spa is John Lennon Airport (LPL).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

All facilities in The Mill Hotel & Spa

Facility

  • Indoor pool
  • Steam room
Swimming Pool The Mill Hotel & Spa
Swimming Pool
Entertainment Facility The Mill Hotel & Spa
Entertainment Facility
Fitness Center The Mill Hotel & Spa
Fitness Center
Common Space The Mill Hotel & Spa
Common Space
Lobby The Mill Hotel & Spa
Lobby

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Mill Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Mill Hotel & Spa
132
Number of floors in The Mill Hotel & Spa
5
Another facilities in The Mill Hotel & Spa
Health club, Indoor pool, Spa, Sauna, Steam room

Frequently asked questions about The Mill Hotel & Spa

What is normal check-in & check-out time at The Mill Hotel & Spa?
The standard check-in time at The Mill Hotel & Spa is starting from 15:00 - 06:00 while the latest check-out time is at Before 11:00
Does The Mill Hotel & Spa provide breakfast?
Yes, The Mill Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Mill Hotel & Spa?
The Mill Hotel & Spa has a 3.0-star rating.
How many floors does The Mill Hotel & Spa have?
The Mill Hotel & Spa has 5.
How many rooms are available at The Mill Hotel & Spa?
The Mill Hotel & Spa has 132.
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The Mill Hotel & Spa reviews and ratings

8.6
Very Good
From 2,500 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

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Traveller Reviews The Mill Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Gayle
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Buffett breakfast wasn't as good as we thought it should be. Cooked breakfast was quite bland. No air-conditioning in the room, there was a small desk fan that was of no use, but as its an old building we didnt expect anything at all.
Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We liked it a lot and would stay again. The room was fine although a bit dated but the facilities, breakfast, location and price more than made up for that. The staff were helpful and attentive.
Steven
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff are lovely. Hotel needs major upgrades. Pool was ok. Changing rooms weird. I had naked pensioners walking round. Not my thing. Went to pool once. Never again. Breakfast was ok. Didn’t eat anything else. Bar was good and good value for money. Couldn’t sleep as room was too hot even with fan on constantly. The so called balcony was really poor. Had to stand up to have a view. I wish we hadn’t paid for the upgrade
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Caroline
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great 3 night stay from start to finish! We will be back! We loved:- Great location Reception / lounge area Canalside room views Friendly, warm welcome! Helpful, cheerful staff! Disabled parking area Offer of room near lift to make it easier for my disabled Mum Moveable shower with good temperature & power controls Comfy beds USB plugs, great to have plugs by each bedside! Blind easy to use, worked well! Fans provided, they are needed, even on canalside! Bathroom cupboard a nice touch! Noise levels lower than expected, quite sound-proofed! Lovely pool, spa & excellent steam room! Better than most we've tried. Swimwear dryers provided. Good housekeeping! Breakfast perfectly adequate, staff very accommodating. Tea & coffee served at your table! Toast done to your liking on request if the toast out isn't to your liking! Restaurant tables nicely spaced out. Breakfast ran very smoothly, well organised & staffing levels very good! Loved seeing all the ducks & 2 ducklings! What could further enhance our enjoyment:- Room lovely but a bit too small, narrow. A bit more storage / drawers Corner shelf in shower as nowhere to put any toiletries Oversink ledge in bathroom Some other seasonal fresh fruit at breakfast rather than tinned fruit in syrup which is unsuitable for diabetics. Atmosphere lacking in restaurant in evening. Vases / tealights to make it feel a bit more special? Please provide French mustard or choice of sauces. Sauna out of action
Read More
sue
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Front of house hotel was very good. Room was dirty and needed an absolute upgrade. There was sick on the skirting board and old fruit on the floor
James
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room okay, no air conditioning but small desk fan in room, spa and pool very nice and nice hot tub , gym on site and massage facilities, hotel close to town , breakfast was not so good was looking forward to breakfast but sausage and bacon not cooked properly, fried eggs cooked to much and tomatos not cooked properly so ended up having breakfast in town
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Phil
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice hotel on the canal and right in the middle of Chester to be able to easily explore the city
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a perfect location, right by the canal and just a short walk from the city centre. The room we had was a lovely big room and clean. There was a great choice for breakfast however the hot choices could do with being hotter. Every staff member we came into contact with were friendly and helpful.
Janet
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was lovely, quite large, overlooking the river, very clean , bed was really comfy. Breakfast was lovely, given the option for times , staff friendly.
Carol
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, staff at reception great. Room was huge but very very hot! Small fan provided but noisy and way too small. Fan on a stand needed. Amenities were brilliant lovely pool area so relaxing. Had 2 x treatments at the spa, they were amazing. Highly recommend
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location and parking were incredibly handy for exploring Chester and the wider area. The staff were helpful and the breakfast was great.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff behind the bar,young lady at the bar offered to assist caring the drinks to our table rather than me having a tray more than once and then saying the table needed to be cleaned as in her eyes it was dirty . Nothing seemed to to much trouble from the staff during our stay. Breakfast as good as I’ve seen bar prices I expected to be dearer did not disappoint Overall we will be returning in the near future as an excellent place to stay a place that promotes tourism in Chester . Thank you on behalf of myself and my wife
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margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room parking easy breakfast good what more do you need
Joanne
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was dated but spotlessly clean. Bed was comfy, pillows were a bit hard, but discovered in the morning my hubby had the soft ones. Be careful because the hot water is exceptionally hot, took quite a while to get the right mix on the shower. The staff are lovely and friendly. It is in a great location for exploring Chester. Would definitely stay there again.
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richard
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very well located within easy walking distance of historic Chester. Very good swimming pool
Tom
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

After reading some negative reviews about this hotel I was worried about our visit. Never believe what you read , see for yourself. This is one of the best hotels that I have stayed in , from reception staff to the room and service we received, excellent customer care .The room was spacious and very clean ,the decor was spotless and the bathroom had a good shower above the bath. Breakfast was the buffet style ,hot plates and a good choice of food, the staff refreshed as it was used. We will definitely return . Good parking just in front of the hotel at a small fee. The only negative is the bar prices can be a tad expensive, See for yourself don’t believe the poor reviews..
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Kenny
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely place to stay within a stones throw of the centre shops. Lovely trip down to the river dee where you can take a river cruise and some lovely bars to enjoy a nice cold lager.
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful clean hotel all staff are extremely pleasant,bed is very comfortable breakfast was lovely no faults at all we even rebooked another stay on the way out
Mel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super stay at the Mill, lovely comfortable room,great breakfast included and we were very impressed with the service by all the staff! Great location by the canalside and an easy stroll for the city walls and shops etc. We reccomend the Mill 100%
Number of reviews per page
20
40

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Bedroom 4 The Mill Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.