Easy Hotel Kuala Lumpur Sentral

Explore Easy Hotel Kuala Lumpur Sentral
8.9
Very Good
From 5,157 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

9.3

Service and Facilites

9.1

People often mention about Easy Hotel Kuala Lumpur Sentral
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Staff Friendliness (149)
Accessibility (147)
Bedroom (132)
Distance to City Center (122)
Bathroom (117)
Wifi (113)
Surroundings (107)
Family Friendly (102)
Check-in/out Time (100)
Hotel Area (97)
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Traveler Reviews Easy Hotel Kuala Lumpur Sentral

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Customer reviews
Melistyari D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very good hotel and good location
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rytha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Always stay here because of the friendliness of all the staff who are very helpful in checking in and also at any time they can be helped to be taken to the bus to the airport, the room is clean and the toiletries are complete with toothbrushes, highly recommend this hotel besides the location is very strategic for me who brings parents with limitations to walk long distances because the access is very easy and very close to the mall and MRT.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you very much for your wonderful and detailed review. We’re delighted to know that you always choose to stay with us and appreciate the friendliness and helpfulness of our staff, from check-in to assisting with transportation. It’s great to hear that you found the rooms clean, well-equipped with toiletries, and our location convenient, especially for your parents. Your recommendation means a lot to us, and we look forward to welcoming you and your family again at Easy Hotel.
rytha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
All the staff are very friendly and very helpful, the location for me is very strategic in KL Sentral, NU Sentral mall is very close access, there is an elevator and escalator to it, and a bus to the airport, thanks to the reception staff who upgraded my room during my stay there, and thanks to the housekeeping staff Bilal for his service during our stay there and all the housekeeping staff were very helpful, the room was clean, every time I go to KL I definitely stay there and the service is very satisfying and the staff are friendly, I recommend this hotel.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you very much for your wonderful and detailed review. We’re delighted to hear that you enjoyed your stay, appreciated our strategic location near KL Sentral and Nu Sentral Mall, and found the elevator, escalator, and airport bus access convenient. We’re especially pleased that our reception staff could upgrade your room and that Mr. Bilal and the housekeeping team provided excellent service. Your kind words about our friendly and helpful staff mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you again on your next visit to KL at Easy Hotel.
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything was good. The hotel is near KL Sentral bus station by walking distance.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you for your feedback. We’re glad to know that everything was good during your stay and that you appreciated our convenient walking distance to KL Sentral bus station. We look forward to welcoming you again at Easy Hotel.
W***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I will come back again with my family.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you for your kind words. We’re delighted to hear that you plan to return with your family, and we look forward to welcoming you all again at Easy Hotel.
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms and close access to malls and transportation.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you very much for your feedback. We’re glad to hear you enjoyed our friendly staff, clean rooms, and convenient access to malls and transportation. We look forward to welcoming you again at Easy Hotel.
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Nice hotel. Strategic location, friendly staff, room is clean.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our strategic location, friendly staff, and clean rooms. We look forward to welcoming you again at Easy Hotel.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really convenient, in my opinion. It's very close to KL Sentral. Just take the elevator. It also has direct access to Nu Sentral. There's Nasi Kandar right next to the hotel. There's Sevel downstairs. The staff are very friendly. So comfortable.
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Accommodation's Reply
18 Dec 2025
Dear Guest, thank you very much for your wonderful feedback. We’re delighted to hear that you found our hotel convenient, with easy access to KL Sentral and Nu Sentral, and enjoyed the nearby dining options. It’s also great to know that you found our staff friendly and your stay comfortable. We look forward to welcoming you again at Easy Hotel.
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Everything [is] worth the money spent
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, thank you for your feedback! We’re delighted to hear that you found your stay worthwhile and enjoyed great value at Easy Hotel. We look forward to welcoming you back!
D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We had 3 nights stay at Easy Hotel. The experience was so great and enjoyable. Things I like in Easy Hotel: 1. Like its name "Easy", it's very easy to access all kind of public transportations through KL Sentral (there is a connection to Nu Sentral) We had tried MRL, KRL, ERL, and bus to Genting. It only takes about 5 minutes walking from hotel to KL Sentral. 2. All staffs were polite, kind, and welcoming every guest heartwarmingly that makes it feels like home. 3. The hotel is Muslim friendly. 4. The breakfast is cheap and quite variative. The only thing we like to improve is size of the room and non noise cancelling room. I was afraid other guests felt disturbed by my child noisy voice. We're sorry for that. We absolutely choose to stay here again in our next visit to Kuala Lumpur, but will consider booking a larger room to make our stay more enjoyable. Thank you Easy Hotel, keep up your good services.
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Accommodation's Reply
28 Nov 2025
Dear Guest, Thank you for sharing your wonderful experience with us! We are delighted to hear that your 3-night stay at Easy Hotel was enjoyable. We are glad you found our location convenient, allowing easy access to KL Sentral and various public transportation, including MRL, KRL, ERL, and buses to Genting. It’s also heartwarming to know that our staff made you feel welcomed and at home, and that you appreciated our Muslim-friendly environment and breakfast options. We appreciate your feedback regarding the room size and noise. We completely understand your concerns and will take them into consideration to further improve our guests’ experience. We look forward to welcoming you and your family again on your next visit to Kuala Lumpur, and we’ll be happy to assist you in booking a larger room for an even more comfortable stay. Thank you once again for your kind words and support. Warm regards, Easy Hotel Management
tri j. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Strategic location, a step to KL Sentral station. Staff friendly and helpful. Many delicious restaurants around the hotel.
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Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our strategic location near KL Sentral, as well as our friendly and helpful staff. It’s great to know that you also enjoyed the variety of delicious restaurants around the hotel. We look forward to welcoming you back soon. Warm regards, Easy Hotel Management
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, yeah, even though there are a lot of taxes
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Thank you for your feedback. We’re glad to hear that you had a great experience staying with us. We understand that taxes can feel a bit high, and we appreciate your understanding as these charges are required by local regulations. Thank you for choosing Easy Hotel Kuala Lumpur. We hope to welcome you back again soon. Warm regards, Easy Hotel Management
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Easy Hotel Kuala Lumpur is easily accessible by taking the KLIA from KL Airport to KL Central, then walking through the mall/shopping center to the hotel. Although a budget hotel, Easy Hotel offers good service and clean rooms.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing your thoughtful feedback! We’re glad to hear that you found Easy Hotel Kuala Lumpur conveniently accessible from KLIA and KL Sentral. It’s wonderful to know that our service and clean rooms made a positive impression despite being a budget-friendly hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. Warm regards, Easy Hotel Management
N***a
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
Given room with no window yet confirmed by hskeeping it's NOT a full hse as we traveling during weekdays. Totally frustrated. Then Front Office called us asking wether we smoke inside bathroom which, clearly stated in our booking as well REQUEST NON-SMOKING ROOM meaning we don't smoke. Turn out from previous guest next door. Also poor AC and lastly, hard pillow. Hardly slept. Not worth spending nearly RM260 for 2 night (w/out breakfast ). Recommend Metro Hotel or Hotel Sentral better (soft pillow and has window).
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret that you were assigned a room without a window despite your expectations, especially during a weekday stay. We understand how frustrating this must have been, and we will review the situation with our housekeeping and front office teams to ensure better coordination in the future. Regarding the smoking inquiry, we are truly sorry for the misunderstanding. As a non-smoking guest, you should not have been inconvenienced by this. The smell was indeed traced to a neighbouring room, and we apologize for the unnecessary concern caused to you. Your comfort is very important to us, and we appreciate you bringing these matters to our attention. We will use your feedback to improve our service. We hope to have another opportunity to serve you better on your next visit. Warm regards, Easy Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's ok 👍 very close to the plaza and monorail and MRT station
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your review. We’re glad to hear that you found our location convenient, being very close to the plaza as well as the monorail and MRT stations. We hope this made your stay more enjoyable and hassle-free. We look forward to welcoming you back again. Warm regards, Easy Hotel Management
h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very comfortable, close to LB Sentral so you can go everywhere easily.
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1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that you found your stay very comfortable and appreciated our convenient location near KL Sentral, making it easy to travel around the city. We look forward to welcoming you back to Easy Hotel for another pleasant stay. Warm regards, Easy Hotel Management
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel is in a good location next to Central Station, with friendly service from the hotel staff for check-in and room service.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our convenient location next to Central Station and that our staff provided friendly and helpful service during check-in and throughout your stay. Your kind words mean a lot to us, and we look forward to welcoming you back to Easy Hotel for another comfortable visit. Warm regards, Easy Hotel Management
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and helpful with all processes.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that our staff made your stay enjoyable with their friendly and helpful service. Your comments mean a lot to us, and we look forward to welcoming you back for another comfortable stay. Warm regards, Easy Hotel Management
Ai Sulastri
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
its our 3rd time stay here, we always have pleasant stay. staff are friendly. location is very strategic, in front of NU Sentral Mall (across Coffee bean) the room are clean, the most important, they have mushalla in 1st floor
1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for choosing to stay with us again and for sharing your kind feedback. We are delighted to know that this is your 3rd stay and that you always have a pleasant experience with us. Your kind words about our friendly staff, clean rooms, and strategic location are truly appreciated. We’re also glad to know that you found our mushalla convenient — we understand how important this facility is for many of our guests. We look forward to welcoming you and your family again on your next visit to KL. Warm regards, Easy Hotel Management
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Super clean and very cozy. Next time will stay there again when visiting Kuala Lumpur
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that you found our hotel super clean and cozy. It means a lot to us that you plan to stay with us again on your next visit to Kuala Lumpur. We look forward to welcoming you back to Easy Hotel. Warm regards, Easy Hotel Management
Number of reviews per page
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