Best Western Priory Hotel

Explore Best Western Priory Hotel
7.6
Pleasant
From 585 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

6.0

Service and Facilites

8.2

Traveler Reviews Best Western Priory Hotel

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was fine, if a bit spartan. Excellent shower! Food not so good, however - cooked breakfast was OK-ish, but evening bar meal was disappointing.
Robert
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Told by reception staff to run the water in the shower for 25 minutes to get a hot shower 😱 Insist on rooms in newer section.
Julie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, peaceful in beautiful grounds
Hector
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Goog breakfast
Richard
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely old hotel. Good annex area Quiet nights!
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room in the courtyard with a jaccuzi bath which was a nice touch. Friendly staff at reception.
Peter
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was great.
Graeme
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very helpful staff,they couldn't do enough for you ,room was very clean and very well presented.
Ayhan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Drastically overpriced for what it was. Very old, toilet broke and had to change rooms without anything complimentary as an apology.
Michael
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The Priory is a beautiful hotel from BW’s 1980’s nostalgia collection, and this one didn’t disappoint. Complete with original furniture, moody lighting, 8:30pm restaurant/room service close, creaky floors and single glaze drafty windows. You can tell they’ve worked hard to replicate the late 80’s look. They even provide a complimentary jar of parma violets and swizzels drumsticks! My only complaint is that I couldn’t get Ceefax on the tv (couldn’t get much else either). Well worth a visit if you grew up in the 80’s and enjoy a stroll along memory lane. Won’t suit those looking for something modern and comfortable.
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Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Easy to find,short(ish) walk into town,quiet hotel (at least where we slept)nice breakfast facilities a "help yourself" didn't have an evening meal as we ate in town (plenty to choose from)if you didn't want a drink in the hotel bar there's a pub across the road "The Tollgate" plenty of outside seating and food available.A pleasant stay for our weekend.
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david
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

ok
Nigel
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We found the hotel very friendly and helpful in all ways. One problem we had was charging electric toothbrushes. we needed proper electric plugs.
Spencer
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A clean and quiet room, close to town. Friendly staff too.
Amanda
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was nice staff really friendly
SAMANTHA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Made to feel very welcome and spoiled on arrival . Had great breakfast and rooms very spacious . Very reasonably priced . Would definatley stay again
Gary
icon-Business
Business
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

3 night stay for local business, conveniently positioned hence the choice, Obviously a historical building can't be designed like a purpose built characterless chain, but depending on the nature of your visit this may either be welcomed, or a frustration. Staff were very friendly and helpful, just a shame they don't have a building that matches the standards they achieve. Room was small, full of patina....and cavernous bathroom had a shower that produced water at random temperatures, irrespective of its settings, stair carpet extremely dirty. Only the excellent staff would make me consider this as a suitable choice for a business stopover in the future.
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Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Will stay again.
Christine
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I stayed in a dog-friendly room and it was spotless. A relaxed stay with pleasant staff around. I only had one problem that was resolved without fuss - I wanted a light meal and asked for chicken breast with house salad. The Chef could do this but not the computer; when it came it was delicious. Grounds suffering from drought and and dead bushes reduced what could have been a most attractive seating area, but the main lawns were easily reached.
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David
icon-Business
Business
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Black mold in shower room, shower head blocked up with lime scale, shower water cold at night and around 80°C in the morning and no adjustment, carpet stained and dirty, mattresses worn out, bathroom towl rail stuck on and over heating the room, water leak in centre of the bedroom ceiling, condensation running down wall and damp to the touch on all other walls. Bedroom furnishings old and outdated, nothing PAT tested. Horrible stay, staff uninterested and unhelpful
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Number of reviews per page
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