Best Western Priory Hotel

Hotels
7.8
/10
Pleasant
679 reviews

What Guests Say About Their Stay

Rob

10.0
/ 10
Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at

Paul

10.0
/ 10
the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay

Michelle

10.0
/ 10
Room was huge. Nice setting in a large garden area. Peaceful. Lots of parking. Good breakfast. Recommended.
In the Area
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Mildenhall Road Suffolk, Bury St. Edmunds, St. Edmundsbury, Suffolk, England, IP32 6EH

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Best Western Priory Hotel is a hotel is located at Bury St Edmunds. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Priory Hotel

Mildenhall Road Suffolk, Bury St. Edmunds, St. Edmundsbury, Suffolk, England, IP32 6EH
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Lobby Best Western Priory Hotel
Exterior 2 Best Western Priory Hotel

Discover More About Best Western Priory Hotel

Location


Best Western Priory Hotel is a hotel is located at Bury St Edmunds.

About Best Western Priory Hotel

From business event to corporate gathering, Best Western Priory Hotel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Best Western Priory Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Priory Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Best Western Priory Hotel is the right place to stay.

All facilities in Best Western Priory Hotel

Bar, Cafe and Lounge Best Western Priory Hotel
Bar, Cafe and Lounge
Functional Hall Best Western Priory Hotel
Functional Hall
Common Space Best Western Priory Hotel
Common Space
Lobby Best Western Priory Hotel
Lobby
Accommodation Services Best Western Priory Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • Porter
  • 24-hour Receptionist

Things to Do

  • Barbecue
  • Picnic area
  • Garden

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Coffee shop

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Priory Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Priory Hotel
36
Number of floors in Best Western Priory Hotel
2
Another facilities in Best Western Priory Hotel
Laundry service, Luggage storage, Express check-in, Express check-out, Porter

Frequently asked question in Best Western Priory Hotel

What are available facilities at Best Western Priory Hotel?
There are top facilites at Best Western Priory Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Priory Hotel?
The standard check-in time at Best Western Priory Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Priory Hotel provide breakfast?
Yes, Best Western Priory Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Priory Hotel?
Best Western Priory Hotel is a 3.0-star hotel.
How many floors does Best Western Priory Hotel have?
Best Western Priory Hotel has 2 floors.
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More Reviews from Other Guests in Best Western Priory Hotel

7.8
Pleasant
From 679 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Priory Hotel

Number of reviews per page
20
40
Top reviews
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at
John
icon-with Pet
with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff, spacious and warm room
Paul
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay
Terese
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff friendly and helpful xx room super clean and comfortable
Chris
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were friendly and polite. Room was clean. Strange knocking from the plumbing in the bathroom was a pain.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was huge. Nice setting in a large garden area. Peaceful. Lots of parking. Good breakfast. Recommended.
Gary
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.
Richard
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was very clean & comfortable. Bathroom was a bit grubby in places.
Samantha
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice size clean room and good food.
Tony
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel at a good price.
James
icon-
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff were good, friendly and helpful. I was put in a room outside of the main building. Had a bit of a motel vibe. The room itself, a classic double.. disgusting!! Stains on the carpet, paint over the curtains and side of the tv. Units completely dated. Bathroom full of mould. Ceiling light fittings broken. Very poor dodgy repairs maid around the room. Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed. The bathroom was like an ice box, even the floor was ice cold to walk on. The mould around the bathroom was disgusting. The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms. I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping. Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*. Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting! In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.
Read More
Nick
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.
Alexander
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lack off staff on arrival, only one person serving at reception & the bar, had to hunt the person down to check in. Similar situation in the morning at breakfast. Hotel was like the Mary Celeste. Breakfast was overpriced for what it was.
Jeanette
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A lovely breakfast & plenty of choices. Room cozy & clean. Quaint gardens & surroundings.
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was clean, staff was lovely and welcoming and would definitely return
William
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good staff, clean quiet room
Christopher
icon-Business
Business
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

well, on arrival, there was no hot water or heating in my room. The lady on reception was awesome and got a boiler engineer out as one part of the hotel was affected (which they didnt know about) - three hours later, the heating and hot water was back on, so was able to have a bath that night. The following morning, again there was no heatong or hot water., Reported to reception on leaving, who didnt seem interested. The toilet in my room had an intermittent fault whereby after flushing, the overflow would continually run for about an hour, then stop on it own, only to restart for no reason. This was really annoying as it woke me up multiple times and I had very little sleep. Eventually, I had to close the bathroom door and wear earplugs. Would not return.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Best Western Priory Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 679 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Priory Hotel

Number of reviews per page
20
40
Top reviews
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at
John
icon-with Pet
with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff, spacious and warm room
Paul
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay
Terese
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff friendly and helpful xx room super clean and comfortable
Chris
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were friendly and polite. Room was clean. Strange knocking from the plumbing in the bathroom was a pain.
Michelle
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was huge. Nice setting in a large garden area. Peaceful. Lots of parking. Good breakfast. Recommended.
Gary
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.
Richard
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was very clean & comfortable. Bathroom was a bit grubby in places.
Samantha
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice size clean room and good food.
Tony
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel at a good price.
James
icon-
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff were good, friendly and helpful. I was put in a room outside of the main building. Had a bit of a motel vibe. The room itself, a classic double.. disgusting!! Stains on the carpet, paint over the curtains and side of the tv. Units completely dated. Bathroom full of mould. Ceiling light fittings broken. Very poor dodgy repairs maid around the room. Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed. The bathroom was like an ice box, even the floor was ice cold to walk on. The mould around the bathroom was disgusting. The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms. I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping. Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*. Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting! In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.
Read More
Nick
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.
Alexander
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lack off staff on arrival, only one person serving at reception & the bar, had to hunt the person down to check in. Similar situation in the morning at breakfast. Hotel was like the Mary Celeste. Breakfast was overpriced for what it was.
Jeanette
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A lovely breakfast & plenty of choices. Room cozy & clean. Quaint gardens & surroundings.
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was clean, staff was lovely and welcoming and would definitely return
William
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good staff, clean quiet room
Christopher
icon-Business
Business
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

well, on arrival, there was no hot water or heating in my room. The lady on reception was awesome and got a boiler engineer out as one part of the hotel was affected (which they didnt know about) - three hours later, the heating and hot water was back on, so was able to have a bath that night. The following morning, again there was no heatong or hot water., Reported to reception on leaving, who didnt seem interested. The toilet in my room had an intermittent fault whereby after flushing, the overflow would continually run for about an hour, then stop on it own, only to restart for no reason. This was really annoying as it woke me up multiple times and I had very little sleep. Eventually, I had to close the bathroom door and wear earplugs. Would not return.
Read More
Number of reviews per page
20
40