9.2
Exceptional
From 316 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Aslan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this place!
Edina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
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Marta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
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Michael
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Best hotel with great staff and great rooms
P
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
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Jessick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
Flodjor
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent location
yasmin
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Llasheema
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Wonderful experience! Definitely coming back
kiona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos
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Wanisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Center of everything
NANCY
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
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Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
Marielis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
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Donny
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Fantastic! Will definitely be back.
Pooja
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
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Marta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very relaxing place , food and drinks were good . It is my 3 time visit I love it
julio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

it was ok
julio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

it was good and they treated us really nice
Marcin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The Delek is still absolutely the best place to stay. Now they have upgraded an area with live music and the restaurant menu is wider with really great food. Our stay was awesome agian with great hospitality and many thanks to great people that were making our time super pleasant: Emanuel, Eduardo, Edrey. Muchas gracias por TODO!!
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Number of reviews per page
20
40