What do past guests say about Delek Tulum?

Delek Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Delek Tulum

Name: Delek Tulum
Address: Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780, Carretera Tulum - Boca Paila km 7, Estado de Quintana Roo, 77780, Mexico
Rating: 9.2

Hotels

9.2

/10

Exceptional

316 reviews

What Guests Say About Their Stay

Edina

10.0

/ 10

Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!

Marta

10.0

/ 10

We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️

10.0

/ 10

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.

In the Area

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Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Delek Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Delek Tulum

Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

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Location

Delek Tulum is located in area / city Tulum.

About Delek Tulum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Delek Tulum exclusively for you.

Delek Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Delek Tulum.

All facilities in Delek Tulum

Others

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Picnic area
Garden
Beach towel
Spa
Beach sun loungers
Pool sun loungers

Food and Drinks

Bar
Poolside bar
Beach Bar
Breakfast
Snack bar

Hotel Services

Tours
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

General

Parking
Terrace

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Delek Tulum

Important Note

Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
Pet deposit: USD 100 per stay
Pet fee: USD 100 per pet, per stay
Late check-out fee: USD 100 (subject to availability)
Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Delek Tulum	21
Another facilities in Delek Tulum	Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden

Frequently asked question in Delek Tulum

What are available facilities at Delek Tulum?

There are top facilites at Delek Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Delek Tulum?

The standard check-in time at Delek Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Delek Tulum provide breakfast?

Yes, Delek Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Delek Tulum?

Delek Tulum is a 4.0-star hotel.

How many rooms are available at Delek Tulum?

Delek Tulum has 21 rooms in total.

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More Reviews from Other Guests in Delek Tulum

Overall Ratings & Reviews Delek Tulum

Other sources (316)

9.2

Exceptional

From 316 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Delek Tulum

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Top reviews

Aslan

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Love this place!

Edina

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Marta

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Michael

10.0

/10

Reviewed 25 week(s) ago

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.