Delek Tulum

Hotels
9.2
/10
Exceptional
363 reviews

What Guests Say About Their Stay

Stephen

10.0
/ 10
Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year

Susanne

10.0
/ 10
Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.

Asi

10.0
/ 10
Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
In the Area
See Map
Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Delek Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Delek Tulum

Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
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Exterior Delek Tulum
Exterior 2 Delek Tulum

Discover More About Delek Tulum

Discover Delek Tulum: Your Gateway to Paradise in Estado de Quintana Roo

Welcome to Delek Tulum, a captivating retreat nestled in the heart of Estado de Quintana Roo, Mexico. If you're dreaming of an unforgettable escape filled with natural beauty, vibrant culture, and unparalleled relaxation, Delek Tulum is your perfect destination. This introduction aims to provide you with all the essential information you need to plan your stay, ensuring a seamless and enriching experience from the moment you consider booking. Room rates at Delek Tulum start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Delek Tulum Location

Delek Tulum is ideally situated in the charming **Tulum Beach Zone**, a vibrant and sought-after area known for its stunning coastline and laid-back atmosphere. Located at Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780, the hotel offers a perfect blend of accessibility and tranquility. It's approximately a 2-hour drive from Cancún International Airport (CUN), making it a convenient destination for international travelers. The immediate surroundings of Delek Tulum are characterized by pristine white-sand beaches, lush tropical vegetation, and a relaxed, bohemian vibe. It's a place where you can easily immerse yourself in the natural beauty of the Riviera Maya, with the turquoise waters of the Caribbean Sea just steps away. The atmosphere here is one of serene escape, yet it’s close enough to explore the unique boutiques, artisanal shops, and eclectic dining options that Tulum is famous for.

Delek Tulum Facilities & Services

Facilities for guests at Delek Tulum are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of amenities to cater to every need.
  • Enjoy a refreshing dip in our sparkling outdoor swimming pool, perfect for a leisurely afternoon under the Mexican sun. Operating hours are from 8:00 AM to 8:00 PM, with no additional fees.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a variety of treatments to relax and revitalize your body and mind. The spa is open from 10:00 AM to 6:00 PM, with treatment prices starting from PHP 2,500.
  • Stay connected with complimentary Wi-Fi access available throughout the hotel premises.
  • For guests arriving by car, we offer free parking spaces, ensuring convenience for those exploring the region.
  • Our dedicated concierge team is available to assist you with any requests, from booking tours to providing local recommendations. Operating hours are from 7:00 AM to 10:00 PM.
  • We offer a laundry service for your convenience, with prices starting from PHP 150 per load.

Delek Tulum Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Delek Tulum offer comfort, style, and breathtaking views.
  • Deluxe Room:

    These rooms offer a comfortable sanctuary with a choice of Garden View or partial Ocean View. Available as non-smoking rooms, they feature modern amenities for a pleasant stay. Some Deluxe Rooms may include a bathtub; please specify your preference when booking.
  • Ocean View Suite:

    Experience elevated luxury in our Ocean View Suites, boasting panoramic vistas of the Caribbean Sea. These spacious suites are designed for ultimate relaxation and come with a private balcony. All suites are non-smoking and include a bathtub for your indulgence.
  • Family Suite:

    Perfect for families or groups, our Family Suites provide ample space and comfort. These rooms are designed to accommodate multiple guests and offer a relaxing ambiance. Available with Garden View and are non-smoking. A bathtub is available in select Family Suites.
Delek Tulum is a pet-friendly hotel in select rooms. An additional cleaning fee of PHP 1,000 per pet, per stay, will apply. Please inform us of your pet's arrival in advance.

Delek Tulum Dining & Restaurants

Savor the flavors of Mexico and beyond at Delek Tulum's exquisite dining venues. Our culinary offerings are crafted to provide a memorable gastronomic journey.
  • Restaurante Mar:

    Our signature restaurant offers a delightful fusion of international and local cuisine, with a focus on fresh, locally sourced ingredients. Enjoy breakfast, lunch, and dinner with stunning ocean views. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 7:00 AM - 10:00 PM.
  • La Cantina Bar:

    Unwind with a refreshing cocktail or a selection of fine wines at our stylish bar. It's the perfect spot to enjoy the sunset and light bites. Estimated price per person: PHP 400 - PHP 800. Operating hours: 12:00 PM - 11:00 PM.

Delek Tulum Nearby Attractions and Activities

Explore the wonders that surround Delek Tulum and immerse yourself in the vibrant culture and natural beauty of the region.
  • Tulum Mayan Ruins:

    Step back in time at the iconic clifftop Mayan ruins, offering breathtaking views of the Caribbean Sea and a glimpse into ancient history.
  • Gran Cenote:

    Dive into the crystal-clear waters of this stunning natural sinkhole, perfect for swimming, snorkeling, and exploring underwater caves.
  • Sian Ka'an Biosphere Reserve:

    Discover a UNESCO World Heritage site, a vast protected area teeming with diverse wildlife, pristine beaches, and ancient Mayan canals.
  • Cenote Dos Ojos:

    Explore one of the most famous cenote systems, known for its incredible underwater visibility and unique geological formations, ideal for diving and snorkeling.
  • Tulum National Park:

    Enjoy the natural beauty of this coastal park, offering beautiful beaches, hiking trails, and opportunities for wildlife spotting.
If you are looking for other activities around Delek Tulum, check out the best deals on Traveloka: Recommended activities in Tulum!

How to Get to Delek Tulum from the Airport

Navigating your journey to Delek Tulum is straightforward, with several convenient options available from Cancún International Airport (CUN). Understanding how to get to Delek Tulum ensures a smooth start to your vacation.
  • Private Airport Transfer:

    For the utmost convenience and comfort, we recommend booking a private airport transfer service. This service can be arranged directly through Delek Tulum or via airport transfer services on Traveloka. The estimated cost for a private transfer is PHP 4,000 - PHP 6,000, with a travel time of approximately 2 hours.
  • Shuttle Services:

    Shared shuttle services are available from Cancún Airport to Tulum. These are a more economical option, with prices ranging from PHP 1,500 to PHP 2,500 per person. The journey can take longer due to multiple stops.
  • Taxi:

    Official airport taxis are available outside the arrival terminals. This is a convenient but more expensive option. The estimated fare to Delek Tulum is around PHP 3,500 - PHP 5,000, with a travel time of about 2 hours.
  • Rental Car:

    If you prefer the freedom to explore the region at your own pace, renting a car at the airport is a viable option. Rental rates vary depending on the car type and rental duration.

Summary of Why You Should Choose to Stay at Delek Tulum

Delek Tulum offers an unparalleled experience for those seeking a blend of relaxation, adventure, and authentic Mexican charm. With its prime location, exceptional facilities, and warm hospitality, it’s the perfect choice for your next getaway.
  • Prime Beachfront Location:

    Enjoy direct access to the stunning beaches of Tulum and breathtaking ocean views.
  • Luxurious Accommodations:

    Choose from a variety of well-appointed rooms and suites designed for ultimate comfort.
  • Exceptional Dining:

    Savor delicious local and international cuisine at our on-site restaurants.
  • Rejuvenating Amenities:

    Indulge in our spa, take a dip in the pool, and enjoy the serene atmosphere.
  • Proximity to Attractions:

    Easily explore the ancient Mayan ruins, natural cenotes, and vibrant local culture.
Ready to experience the magic of Delek Tulum? Check for room availability at Delek Tulum and start planning your dream vacation. For the best rates and a seamless booking process, we highly recommend Booking Delek Tulum through Traveloka. Don't forget to explore other travel options: Easily book domestic and international flights at low prices.

All facilities in Delek Tulum

Swimming Pool Delek Tulum
Swimming Pool
Entertainment Facility Delek Tulum
Entertainment Facility
Fitness Center Delek Tulum
Fitness Center
Common Space Delek Tulum
Common Space
Exterior Delek Tulum
Exterior

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Transportation

  • Secure parking
  • Limited parking
  • Airport transfer
  • Bicycle rental

Hotel Services

  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Delek Tulum

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Caters to women only, Noise-free rooms not guaranteed, Essential workers only - NO, Guest will receive an email before arrival 7 days, Guests will receive an email with special check-in instructions, No elevators
  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Delek Tulum
21
Another facilities in Delek Tulum
Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden

Frequently asked question in Delek Tulum

What are available facilities at Delek Tulum?
There are top facilites at Delek Tulum such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Delek Tulum?
The standard check-in time at Delek Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Delek Tulum provide breakfast?
Yes, Delek Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Delek Tulum?
Delek Tulum is a 4.0-star hotel.
How many rooms are available at Delek Tulum?
Delek Tulum has 21 rooms in total.
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More Reviews from Other Guests in Delek Tulum

9.2
Exceptional
From 363 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year
Read More
Susanne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Alexander
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
Esraa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing service. So clean
Asi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Mariel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was spotless, staff very atentive and food simply amazing.
neil brian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!
Teelah
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Callum
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Fernando
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Toomey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Read More
Dylan Wallace
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was amazing.
Atra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Deborah
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Read More
Klaudia
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Read More
STEPHANY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent service! Beautiful breathtaking rooms with a view.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Delek Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 363 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year
Read More
Susanne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Alexander
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
Esraa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing service. So clean
Asi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Mariel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was spotless, staff very atentive and food simply amazing.
neil brian
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!
Teelah
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Callum
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Fernando
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Toomey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Read More
Dylan Wallace
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was amazing.
Atra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Deborah
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Read More
Klaudia
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Read More
STEPHANY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent service! Beautiful breathtaking rooms with a view.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
Read More
Number of reviews per page
20
40