What do past guests say about Delek Tulum?

Delek Tulum is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Delek Tulum

Name: Delek Tulum
Address: Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780, Carretera Tulum - Boca Paila km 7, Estado de Quintana Roo, 77780, Mexico
Rating: 9.2

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9.2

/10

Exceptional

370 reviews

What Guests Say About Their Stay

Kimberley Ann

10.0

/ 10

We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!

Vanessa

10.0

/ 10

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!

Stephen

10.0

/ 10

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year

In the Area

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Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Delek Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Delek Tulum

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Delek Tulum Address: Map & Location

Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

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Discover More About Delek Tulum

General

Near Tulum Beach

Location

Located in Tulum (Zona Hotelera), Delek Tulum is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.3 mi (10.1 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ven a la Luz Sculpture - 0.1 km / 0.1 mi
Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 2.9 km / 1.8 mi
SFER IK - 3.3 km / 2 mi
Jaguar Park - 4 km / 2.5 mi
Tulum National Park - 4.2 km / 2.6 mi
Acceso al Parque Jaguar - 4.2 km / 2.6 mi
Jaguar Viewpoint Tulum - 4.2 km / 2.6 mi
Las Palmas Public Beach - 5.5 km / 3.4 mi
Playa Akun - 6 km / 3.7 mi
Hunab Lifestyle Center - 6.2 km / 3.9 mi
Playa Paraiso - 6.4 km / 4 mi
Beach - 7.4 km / 4.6 mi
Holistika Art Walk - 8.1 km / 5 mi
Dos Aguas Park - 8.6 km / 5.4 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 46.7 km / 29 mi
Cancun Intl. Airport (CUN) - 124.5 km / 77.4 mi

Facilities

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Enjoy local cuisine at Tatewari, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the beach bar or the poolside bar. Continental breakfasts are available daily from 7:30 AM to noon for a fee.

Rooms

Make yourself at home in one of the 21 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Bathrooms have hair dryers and bathrobes. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Delek Tulum

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Exterior

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Picnic area
Garden
Beach towel
Spa
Beach sun loungers
Pool sun loungers

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist
Concierge

Transportation

Secure parking
Limited parking
Bicycle rental

Food and Drinks

Poolside bar
Breakfast
Snack bar

Public Facilities

Parking
Smoke-free area
Safety deposit box

General

Parking
Terrace

Connectivity

Free WiFi

Accommodation Policy & General Information in Delek Tulum

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Delek Tulum	21
Another facilities in Delek Tulum	Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden

Frequently asked question in Delek Tulum

What are available facilities at Delek Tulum?

There are top facilites at Delek Tulum such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Delek Tulum?

Check-in time at Delek Tulum is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Delek Tulum provide breakfast?

Yes, Delek Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Delek Tulum?

Delek Tulum is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Delek Tulum?

Delek Tulum has 21 rooms in total.

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More Reviews from Other Guests in Delek Tulum

Overall Ratings & Reviews Delek Tulum

Other sources (370)

9.2

Exceptional

From 370 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Delek Tulum

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Top reviews

Kimberley Ann

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Tony

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful spot I will definitely go back

Vanessa

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Stephen

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Susanne

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.

Alexander

4.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.

Esraa

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Amazing service. So clean

Asi

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend

Mariel

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Room was spotless, staff very atentive and food simply amazing.

neil brian

Leisure

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.

Amy

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!

Teelah

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.

Callum

with Partner

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.

Fernando

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.

Toomey

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!

Tatiana

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.

Dylan Wallace

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The staff was amazing.

Atra

Leisure with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.

Jessica

Leisure with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.

Deborah

Leisure

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.