Delek Tulum

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9.2
/10
Exceptional
387 reviews

What Guests Say About Their Stay

Jeremy I

10.0
/ 10
This place is amazing. The staff is perfect!! It is like having your own private beach house

neil

10.0
/ 10
Can’t say enough great things about the Delek. My second time there and will be booking it again in another 3 months. Amazing and friendly staff, very clean room, amazing food and drinks, and surrounded by top notch restaurants and shopping.

Juan Carlos

10.0
/ 10
Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
In the Area
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Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Luggage storage
Garden
Picnic area
Delek Tulum is a 4-star hotels. Delek Tulum is part of Independent under Independent.
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What's around Delek Tulum

Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
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Exterior Delek Tulum
Exterior 2 Delek Tulum

Discover More About Delek Tulum

General Information

Delek Tulum is a 4-star hotels. Delek Tulum is part of Independent under Independent.

Location

Located at Carretera Tulum - Boca Paila km 7 in Tulum, Mexico. Closest airport is Tulum International Airport (TQO), 8.646 km away from the accommodation.

Facilities & Amenities

Delek Tulum has Outdoor pool, Poolside bar, Luggage storage, Garden, Picnic area, and more.

Contact

Phone number: 52 984-2570100

All facilities in Delek Tulum

Facility

  • Outdoor pool
  • Poolside bar
Swimming Pool Delek Tulum
Swimming Pool
Entertainment Facility Delek Tulum
Entertainment Facility
Common Space Delek Tulum
Common Space
Exterior Delek Tulum
Exterior
Bedroom Delek Tulum
Bedroom

Guest Services

  • 24-hour front desk
  • Wedding service
  • Luggage storage
  • Concierge

Activity & Leisure

  • Garden
  • Romantic Package
  • Picnic area
  • Beach sun loungers
  • Beach umbrella
  • Pool sun loungers
  • Beach Towels
  • Outdoor pool
  • On-Site Spa

Meals & Dining

  • Breakfast
  • Snack bar
  • Poolside Bar

Transportation

  • Secure parking
  • Limited car park
  • Bicycle Rental On-Site

Public Facilities

  • Smoke Free Property
  • Safety deposit box
  • Uncovered Parking

Accommodation Facilities

  • Self-Parking
    TEXT
  • Terrace

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Delek Tulum

Important Notice

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Delek Tulum
21
Another facilities in Delek Tulum
24-hour front desk, Wedding service, Luggage storage, Concierge, Garden

Frequently asked question in Delek Tulum

What is normal check-in & check-out time at Delek Tulum?
The standard check-in time at Delek Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00
How many stars does Delek Tulum have?
Delek Tulum is a 4.0-star hotel.
How many rooms does Delek Tulum have?
Delek Tulum has 21 rooms in total.
What are the guest reviews for Delek Tulum?
Delek Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Delek Tulum

9.2
Exceptional
From 387 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Jeremy I
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This place is amazing. The staff is perfect!! It is like having your own private beach house
neil
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Can’t say enough great things about the Delek. My second time there and will be booking it again in another 3 months. Amazing and friendly staff, very clean room, amazing food and drinks, and surrounded by top notch restaurants and shopping.
Juan Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
Angelique
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.
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Kimberley Ann
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
Tony
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful spot I will definitely go back
Vanessa
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year
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Susanne
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Alexander
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
Esraa
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing service. So clean
Asi
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Mariel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Room was spotless, staff very atentive and food simply amazing.
neil brian
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
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Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!
Teelah
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Callum
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Fernando
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Toomey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
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Number of reviews per page
20
40

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Exterior 4 Delek Tulum

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