Delek Tulum

Hotels
9.2
/10
Exceptional
316 reviews

What Guests Say About Their Stay

Tatiana

10.0
/ 10
We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.

Atra

10.0
/ 10
Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.

Jessica

10.0
/ 10
The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
In the Area
See Map
Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Delek Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Delek Tulum

Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
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Discover More About Delek Tulum

Location


Delek Tulum is located in area / city Tulum.

About Delek Tulum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Delek Tulum exclusively for you.

Delek Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Delek Tulum.

All facilities in Delek Tulum

Others Delek Tulum
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Snack bar

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Delek Tulum

Important Note
  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Delek Tulum
21
Another facilities in Delek Tulum
Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden

Frequently asked question in Delek Tulum

What are available facilities at Delek Tulum?
There are top facilites at Delek Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Delek Tulum?
The standard check-in time at Delek Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Delek Tulum provide breakfast?
Yes, Delek Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Delek Tulum have?
Delek Tulum is a 4.0-star hotel.
How many rooms does Delek Tulum have?
Delek Tulum has 21 rooms in total.
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More Reviews from Other Guests in Delek Tulum

9.2
Exceptional
From 316 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Read More
Dylan Wallace
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was amazing.
Atra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Deborah
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Read More
Klaudia
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Read More
STEPHANY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service! Beautiful breathtaking rooms with a view.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
Read More
Adriana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Siddharth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful place to stay
dagmy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was well maintained… people very polite, respectful…
Aslan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Love this place!
Edina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
Read More
Marta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
Read More
Michael
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Best hotel with great staff and great rooms
P
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Read More
Jessick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
Flodjor
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent location
yasmin
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Llasheema
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Wonderful experience! Definitely coming back
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Delek Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 316 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Read More
Dylan Wallace
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was amazing.
Atra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Deborah
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Read More
Klaudia
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Read More
STEPHANY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service! Beautiful breathtaking rooms with a view.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
Read More
Adriana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Siddharth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful place to stay
dagmy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was well maintained… people very polite, respectful…
Aslan
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Love this place!
Edina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
Read More
Marta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
Read More
Michael
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Best hotel with great staff and great rooms
P
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Read More
Jessick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
Flodjor
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent location
yasmin
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Llasheema
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Wonderful experience! Definitely coming back
Number of reviews per page
20
40