My experience with this property was very disappointing. The description and photos provided on the Expedia app did not match what I was actually offered upon arrival. The location and the room I was taken to felt unsafe and concerning, and the overall condition was very different from what had been advertised. When I asked the property to change my room because I did not feel comfortable or safe, I was told that I would have to pay additional money to move to a more acceptable and safer room. I do not believe I should have had to pay extra for basic safety and for accommodations that accurately reflect the description provided at the time of booking. Expedia should verify the actual condition of the property and rooms directly with the hotel. Booking platforms should also make sure that the descriptions, photos, room standards, and location information accurately represent what guests will receive. Customers should not arrive at a property expecting one experience and be given something significantly different. I would appreciate Expedia reviewing this situation with the property and addressing the additional cost I was required to pay because the original accommodation did not meet the expectations set by the listing.

Beautiful Resort need to upgrade the menus little bit healthy food and in the morning we need hot water for shower but I recommend it’s a beautiful place to stay for your vacation and enjoy

They have given us dirty room, bedsheets never changed, toilet is dirty and mirror. Shower is super dirty . Toilet seat is moving. Mold on pillows. Service is so terrible that we were moving from one villa to another at mid night and no admin is open at night

For Rakiraki town it’s a good average hotel. Food is good also. All Staffs are corporate. If I have to again I will go there because I like the location is excellent. 👌

Very nice staff. Restaurant staff is very friendly. Room is not maintained. Found cockroach in our room. Bathroom 🚽 was not cleaned. Not recommended.

My family and I only stayed one night, but we really enjoyed it. It has amazing views. The staff was warm and welcoming. It was low season so we felt that we had the place for ourselves. The room was really nice and comfortable.

This is a nice property but not very well maintained

Beautiful resort! Breathtaking views from villa. Excellent customer service from all employees. My only issue was probably the state of the villa especially bathroom, it definitely needs some TLC but other than that, this is honestly a place to relax, unwind and be away from the rush of other towns like Nadi/Lautoka.

Restrooms and shower areas were dirty. In the morning when we went for breakfast, there was a container that bread. This container had cockroaches in them. The kitchen area had cockroaches climbing the walls. Overall dirty place

Beautiful place. Absolutely love the view from the villa. But

Room could have been cleaner. Staff was very friendly, Cant get food after 9pm.

Our stay at Dua Dua Beach Resort was absolutely wonderful from start to finish. The customer service was exceptional—warm, attentive, and genuinely welcoming. The staff went out of their way to ensure we were comfortable and well looked after, which truly made the experience special. The resort features a beautiful swimming pool that is well maintained and perfect for relaxing while enjoying the peaceful surroundings. The villas are lovely, spacious, clean, and thoughtfully designed, offering comfort and privacy with a true island feel. The views are simply breathtaking, with stunning ocean scenery that makes every moment feel calm and refreshing. One of the highlights of our stay was the range of activities available. We thoroughly enjoyed the fish feeding, kayaking, and the boat ride, all of which added excitement and unforgettable memories to our visit. Overall, Dua Dua Beach Resort is a perfect blend of relaxation, adventure, and genuine Fijian hospitality. We highly recommend it to anyone looking for a serene getaway with excellent service and memorable experiences. We will definitely be back! 🌴✨

Staff, amenities and facilities were first class. The location is tremendous and the environment is pristine and serene.A great place to rest and refresh.

Overall everything was great. Great resort, staff, food, rooms. amenities etc. Only downside was the beach area. too much coral.

Yes very clean. Excellent

Had to wait several hours for check in , the food had long hair wrapped in the meat

Rooms could have cutlery and plates at least and just a dust pan. Apart from that the place is amazing. Great part of fiji. Really enjoyed 3 nights stay

It’s was a lovely stay over, nice staff and good hospitality. Very clean and scenic views. Loved it! Created some good memories! Vinaka!

Guid deal

The staff seem disinterested. Not the usual cheerful greetings one gets at other Fijian resorts. The only cheerful people were the two water sports men….James and Scobie. …and one waitress. There should be some sort of transport to get people up the hill to the top level. Very expensive for what is offered.