Dear Wayne V, Thank you for your continued support and for choosing to stay with us again at Royal Plaza on Scotts. We are truly delighted to know that our friendly team and convenient location along Orchard Road continue to enhance your experience with us. It means a great deal to us to welcome returning guests like yourself. We look forward to welcoming you back for many more enjoyable stays in the future. Sincerely, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your kind feedback and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and well-equipped gym facilities. It is also wonderful to know that our team’s helpful and friendly service contributed positively to your experience. We truly appreciate your support and are pleased that you had a good stay with us. We look forward to welcoming you back again soon. Sincerely, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you found everything to be very good and that your stay offered great value for money. Providing comfortable experiences at a worthwhile value is something we truly strive for. We sincerely appreciate your support and look forward to welcoming you back again soon! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your wonderful feedback! We’re truly delighted to hear that everything was perfect during your stay and that our team’s friendliness and helpfulness made such a positive impression. Your kind words are greatly appreciated and are a great motivation for all of us. We look forward to welcoming you back again soon for another exceptional experience! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you so much for your wonderful review! We’re truly delighted to hear that you had such an enjoyable 2-night stay with us at Royal Plaza on Scotts. It’s great to know that our central location, just a short walk from the MRT, made your travel around the city convenient. We’re also pleased that we could accommodate your early check-in and help make your arrival more comfortable. Your kind words about our team’s professionalism and responsiveness mean a lot to us, and we’re glad they contributed to a pleasant stay. It’s equally rewarding to know that you found your room spacious, clean, and comfortable. Thank you for your recommendation—it is truly appreciated! We look forward to welcoming you back again on your next visit to Singapore! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our convenient location with easy access to the MRT and bus services. It’s also wonderful to know that you found our breakfast delicious and appreciated our Muslim-friendly offerings. Your kind words mean a lot to us, and we look forward to welcoming you back again soon for another pleasant stay! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for sharing your feedback with us. We’re sorry to hear that your breakfast experience did not meet your expectations and that the options available were not to your liking. We also regret the inconvenience caused by the self-cooking noodle station and the delay you experienced during check-in. Please be assured that this is not the standard we strive to provide. Your comments are very important to us, and we will certainly review them with our team to improve both our breakfast offerings and service efficiency. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your wonderful feedback and for choosing to stay with us again! We’re truly delighted to hear that you love the hotel and that you had another enjoyable experience with us. It’s great to know that you appreciated our spacious rooms, as well as the friendliness and helpfulness of our team. We’re also glad that our in-room water filtration system made a positive impact on your stay—it’s part of our commitment to providing convenience while reducing plastic usage. Your continued support means so much to us, and we’re honored to be your preferred choice in Singapore. We look forward to welcoming you back again soon for another excellent stay! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your lovely feedback! We’re delighted to hear that, even though your stay was short, it left such a positive impression on you. It truly means a lot to us that you’d want to spend your nights with us again at Royal Plaza on Scotts. We sincerely look forward to welcoming you back for a longer and even more enjoyable stay in the future! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay with us and found our team to be friendly and welcoming. Your support means a lot to us, and we look forward to welcoming you back again soon for another pleasant experience! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for taking the time to share such a detailed review! We’re delighted to hear that you found your room comfortable and that our team’s friendliness and politeness made a positive impression. It’s also great to know that you appreciated the smooth and easy check-in and check-out process. We truly appreciate your feedback regarding the room view, and we understand how that may have impacted your stay. Your comments are valuable as we look for ways to enhance our guest experience. We’re especially pleased to hear that Carousel stood out as a highlight of your visit! Your kind words about the variety, ambiance, and attentive service from our restaurant team mean a lot to us—we’ll be sure to share your compliments with them. Thank you once again for your thoughtful recommendation. We hope to have the pleasure of welcoming you back again soon, whether for a stay or another memorable dining experience! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our convenient location with easy access to public transportation, and that our friendly team made a positive impression on your stay. We truly appreciate your support and look forward to welcoming you back again soon! Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts

Dear Valued Guest, Thank you for your wonderful feedback! We’re truly delighted to hear that you consider us the best hotel and that you found your stay comfortable and strategically located. Your kind words mean a lot to us! We’re so glad you enjoyed your experience, and we look forward to welcoming you back again for another great stay. Sincerely, Pearlyn Koh Rooms Division Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts